Higher Clerical Assistant

1 week ago


Cardiff, United Kingdom Cardiff Council Full time

Job Category : Social Care – Unqualified Location : Llandough Hospital, Cardiff Council Hours Per Week : 37.00 Start Date : Immediate start Start Time : 08:30 End Time : 17:00 Salary: £12.00 The post is temporary for 3 months and then following an interview process we are looking to recruit this post on a permanent basis The role consists of answering and dealing with phone calls from the public, service users and other agencies. Duties also involve, supporting the PPN process, updating databases (Carefirst), emailing, placing orders for goods/services via SAP, taking minutes and other general office duties. Cover may also be required in other teams such as MHSOP, based in Llandough Hospital and also for the Management Team in County Hall. The role is based on site only (no hybrid working) and the hours of work: 8.30am – 5pm Mon to Thurs and 8.30am – 4.30pm Fri. Experience / Knowledge Dealing with the public Dealing with a variety of tasks & demands relevant to the post Skills and Abilities Skills in the use of database / financial systems Word processing skills Ability to communicate accurately/concisely and sensitively Ability to organise and prioritise own workload Commitment to produce quality work Ability to use initiative Must be able to work as part of a team and contribute to effective team-working Ability to be flexible and cope positively with change Ability to deal with issues of a confidential nature Non-judgemental attitude



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