Northgate Application Lead

2 weeks ago

London, United Kingdom Code Red Associates Full time

Northgate Application Lead £50,000 London | Permanent This role is responsible for the provision of application support services, directly to users of the systems or to service delivery functions. You will be responsible for managing and leading the daily activities and performance and development of a team of Application Analysts. Ensuring that requests and incidents are responded to within SLA and customers are given excellent customer service.Skill And Knowledge Coordinating Application Upgrades liaising with Business Users and Software suppliers, leading UAT,Investigating, diagnosing, and resolving system issues and writing test scriptsWriting SQL queries, leading on system development and implementation of new and emerging functionality.Proven experience of supporting line of business applications in complex application support environments are essentialWorking in Digital Transformation within an organisationProven experience of supporting Housing Management systems specifically (Northgate Housing, Civica Universal Housing, keystone)An understanding of Business processes and practices relating to Housing ManagementExperience of managing interfaces and system integrations is essential.Being a Good communicator with ability to work successfully with key stakeholders includingsenior managers, suppliers, partner organisations and other public servicesExperience of managing & developing a team is essential We act as an Employment Agency/Business with regards to this vacancy. As an Equal Opportunities employer we welcome applications regardless of race, gender, nationality, ethnic origin, sexual orientation, religion, marital status, disability or age. All applicants are considered on the basis of their merits and abilities for the job.By applying to a job advertised by us, or providing your contact information to show interest in a job advertised by us, you consent to the disclosure of your information to us in order to assist our legitimate business needs. This includes agreeing for us storing your information and allowing us to contact you in regard to suitable job opportunities. You are within your rights to ask us to remove your information at any time.

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