Complaints Advisor
3 days ago
Permanent Leeds Posted 11 hours ago Do you have Customer Service experience? Are you currently seeking an exciting new permanent job? Would you like to work within a multi award-winning company with ambitious growth plans and a great team culture? Is Leeds, West Yorkshire convenient for you? If so, this could be the perfect job for you Your duties as Complaints Advisor will include: Handling escalated customer complaints received internally or through alternate customer feedback avenues Providing appropriate solutions and alternatives within the time limits Following up to ensure resolution and customer satisfaction Keeping records of customer interactions, process customer accounts and file documents in line with GDPR and best practice Updating the admin platform regularly to ensure all information is being recorded correctly, accurately and timely with each activity Ensuring processes are adapted where customers may require additional support for special circumstances delivering a caring and compassionate service You will have: Customer Service experience Professional and clear telephone manner Active listening skills and appropriate empathy Good command of English grammar and language for accuracy in written communication Experience of owning a customer enquiry/ complaint through to resolution Experience of working in a fast paced, vibrant and at times, pressured environment In addition, you will be a driven, self-motivated, respectful, caring, compassionate, patient, approachable and friendly team player with a strong work ethic and desire to provide an outstanding customer experience. In return, our client offers a great working environment, free onsite parking, outstanding facilities and a very, very generous benefits package Elite Personnel Services Limited is an equal opportunities employer acting as an Employment Agency in the case of work-seekers for permanent positions, and as an Employment Business in the case of work-seekers for temporary positions and it is our policy to treat job applicants, employees and workers in the same way, regardless of their sex, sexual orientation, age, race, ethnic origin or disability. Share: Job Features Job CategoryCustomer Service Job LevelFull-timeLocationLeeds, West Yorkshire Job CodeEP6391 SalaryCirca £26,000 pa Apply For This Job Attach Resume*
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Complaints Advisor
1 week ago
Leeds, United Kingdom Elite Personnel Full timePermanent Leeds Posted 11 hours ago Do you have Customer Service experience? Are you currently seeking an exciting new permanent job? Would you like to work within a multi award‑winning company with ambitious growth plans and a great team culture? Is Leeds, West Yorkshire convenient for you? If so, this could be the perfect job for you! Your duties as...
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Customer Service Advisor
2 weeks ago
Leeds, United Kingdom Switch Advisor Ltd Full timeWe are seeking a motivated and detail-oriented individual to join our team as a Customer Service Advisor. In this role, you will work closely with the sales and marketing teams to support various initiatives, contributing to the overall success of the company. **Duties**: - Building and maintaining strong, long-lasting customer relationships - Handling...
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Complaints Advisor
1 week ago
Leeds, United Kingdom Monzo Full time**At Monzo, we're building the best bank account in the world: fair, transparent and a pleasure to use** Our Complaints function sits alongside our Customer Operations team to make sure we offer all our customers the best possible service, even when things go wrong. We embed empathy into our complaints process to turn distress into delight, and we're...
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Complaints Advisor
5 days ago
Leeds, Leeds, United Kingdom BOXT Full timeLocation: Leeds OfficeAbout UsWhen you join BOXT, you join more than a trailblazing installation company. You become part of a rapidly growing team of experts. A proud partner with EDF Energy, Worcester Bosch, B&Q, Tesla, and Rangers Football Club – among others. Backed by Brookfield and a part of the HomeServe group. And part of a team that works together...
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Complaints Resolution Specialist
1 week ago
Leeds, United Kingdom Elite Personnel Full timeA leading staffing agency is seeking a Complaints Advisor in Leeds to handle escalated customer complaints effectively. The ideal candidate will have proven customer service experience and the ability to manage enquiries to resolution. Responsibilities include ensuring compliance with GDPR, maintaining accurate customer records, and delivering compassionate...
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Complaints Specialist
1 week ago
Leeds, United Kingdom Knights Full timeIntegrar is a specialist division of Knights, the UK’s largest legal and professional services business outside of London. With 1500 colleagues across 26 locations our strong organic growth, combined with several high-quality recent acquisitions means we are now a more diversified business with strengthened positions in our key target markets. Integrar...
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Customer Representative
2 weeks ago
Leeds, United Kingdom Switch Advisor Consultants Full time**About us** Switch Advisor Consultants is a small business in Leeds. We are customer-centric, social and supportive. Our work environment includes: - Casual work attire - On-the-job training - Safe work environment - Regular social events **Responsibilities**: - Handle customer inquiries and complaints in a professional manner. - Provide accurate and...
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Customer Service Advisor
4 days ago
Leeds, United Kingdom Gibson Hollyhomes Full time**Customer Service Advisor** **Leeds - LS12** **£20,000** **Hybrid working** **Friendly and positive working environment** My client are a national service provider within the automotive industry who are looking for a passionate Customer Service Advisor to join their team. You will be responsible for handling general enquiries and resolving queries to...
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Customer Relations Advisor
6 days ago
Leeds, United Kingdom The Caraires Consultancy Full time**Monday 9.00am - 5.30pm (37.5 hours per week)** **£26,555 p/a** **Permanent** Our client has an exciting opportunity to join the customer service team as a customer relations advisor. The central complaints department supports teams across the UK managing escalated complaints from first point contact through to resolution. The customer relations advisor...
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Customer Relations Advisor
1 week ago
Leeds, United Kingdom The Caraires Consultancy Full time**Monday 9.00am - 5.30pm (37.5 hours per week)** **£26,555 p/a** **Permanent** Our client has an exciting opportunity to join the customer service team as a customer relations advisor. The central complaints department supports teams across the UK managing escalated complaints from first point contact through to resolution. The customer relations advisor...