D365 CE Functional Consultant

1 day ago

London, United Kingdom Proactive.IT Appointments Full time

11340JS£200 – 215 per day D365 CE Functional Consultant  Onsite in London Our client a global consultancy is looking for a D365 Functional Consultant on an initial 6 month contract with the option of extension thereafter.  Responsibilities: • Lead functional design and configuration for CIJ (customer insight journey) real-time marketing  • Configure real-time events, event triggers, and event-based conditions  • Build real-time segments (behavioural, event-driven, attribute segments)  • Design customer journeys with branching logic (conditions, A/B splits, wait conditions, exit rules)  • Configure brand profiles, compliance profiles, consent centre, subscription centres  • Define KPI tracking, journey analytics, reporting requirements  • Conduct requirement workshops, UAT, training & documentation  Required Skills & Experience  • 5–8 years in Dynamics 365 Marketing / CIJ  • Strong understanding of CIJ RTM features: events, segments, branching journeys  • Hands-on with journey orchestration, goals, suppression rules, exit conditions  • Experience configuring consent & compliance profiles with regional logic  • Good analytical skills for interpreting journey insights & performance  • Excellent communication and workshop facilitation skills  D365 CE Functional Consultant  Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.  Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation

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