Customer Service Sales Advisor

1 week ago


Southampton, United Kingdom Page Personnel Full time

Temp to Perm RoleCentral Southampton locationAbout Our ClientThis organisation operates within the industrial and manufacturing industry, offering high-quality products and services. As a medium-sized enterprise, they are dedicated to maintaining high standards and meeting the needs of their clients.Job DescriptionThe key responsibilities for the Customer Service Sales Advisor role are:Provide excellent customer service support to clients via phone and email.Process orders and ensure accurate data entry into the system.Assist the sales team with customer enquiries and product information.Handle customer complaints efficiently and professionally, ensuring resolution.Maintain up-to-date knowledge of the company's products and services.Collaborate with internal teams to ensure smooth operations and customer satisfaction.Support sales initiatives by identifying potential upselling opportunities.Prepare and submit reports related to customer interactions and sales support activities.The Successful ApplicantA successful Customer Service Sales Advisor should have:Experience in customer service and sales support, preferably in the industrial or manufacturing sector.Strong communication and interpersonal skills.Excellent organisational and multitasking abilities.Proficiency in using computer systems and software for data entry and reporting.A proactive approach to problem-solving and customer satisfaction.Ability to work effectively both independently and as part of a team.What's on OfferCompetitive salary offeredTemporary to Permanent position.Supportive and collaborative working environment in Southampton.Comprehensive training and development opportunities.If you are passionate about customer service and sales, and are looking for a rewarding role in Southampton, this could be the perfect opportunity for you. Apply today to take the next step in your career.



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