Key Account Manager
3 weeks ago
This role is nationwide so you can be based anywhere in the UK as long as you are willing to travel.
JOB PURPOSE:
* To achieve or exceed agreed sales targets for the sale of racking and storage equipment.
CORE ACCOUNTABILITIES
* Pursue opportunities from existing major/key accounts - working in teamwork with Territory Sales colleagues where appropriate. These accounts will be agreed with your Line Manager and Territory Sales team.
* Delivery of strategy, development and activity plans that target ‘realistic’ major accounts within assigned distribution areas.
* Excellent market awareness and ensure the company is presented to all target accounts and included on all proposal / tender lists.
* To work proactively with Major Accounts, Telesales and Short Term Rental teams to circulate opportunities
* To promote and deliver a continually improving customer experience.
* Support and contribute to team based activities aimed at improving overall sales and business performance.
* Interacting with all customers and colleagues in a manner consistent with the company’s culture and values.
CORE ACTIVITIES:
* Construction of quality proposals and quotations, using innovative customer focused solutions that also promote and secure additional business.
* Effective follow up of all proposals.
* High quality administration of all sales support activity - order processing, customer information management and reporting
* Seeking genuine, accurate customer and prospect feedback, responding to it and using it to improve business processes and personal performance.
* Responding to all sales leads and customer issues with a pace and professionalism that our current customers and targeted prospects would describe as truly first class.
PERSON SPECIFICATION:
Proven track record in personal selling and meeting or exceeding sales targets with established reputation for doing so, ideally in MHE industry.
* Able to demonstrate:
* Examples of winning new major account deals with fleet / blue chip customers.
* Examples of significant growth over a period of time within existing accounts as well as high renewal and retention rates.
* Thorough customer relationship management skills with the ability to communicate effectively with clients, supply partners and own sales and operations teams.
* Innovative and refreshing approaches to opportunities, ability to produce distinctive, professional proposals and reports to lead and influence any tender process.
* Strong interpersonal and influencing skills along with strong presentation skills.
* Natural and strong customer service orientation.
* Commercially aware with a strong profit orientation
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