Sales Support Administrator

3 days ago


Southwark, United Kingdom TMRG Full time

Sales Support Administrator

£30,000 to £35,000 (Depending on experience)

Southeast London – Onsite

The Company

A mission led, B Corp certified FMCG brand challenging the household goods category with a range of products that not only work as well as their competitors but remain focused on sustainability and being eco-friendly. The brand remains founder led and supplies into nationwide retailers, via Amazon, and their own D2C platform.

What’s on offer?

* 25 days holiday + BH

* Product packages

* Discount on products

* Opportunities for personal growth within an expanding brand

What will you do as a Sales Support Administrator?

* Liaise with the 3PL partners, ensuring orders are sent OTIF

* Work closely with the warehouse to ensure any problems are addressed prior to shipping

* Manage the process from initial order to dispatch and aftersales support

* Process UK wholesaler and retailer orders accurately onto the system

* Deal with stock issues, back orders and work closely with supply chain

* Customer invoicing, CRM management and credit refunds

* Build strong relationships with B2B partners

What do you need as a Sales Support Administrator?

* Sales order processing experience, within FMCG essential

* Happy to be onsite in Southeast London 5 days a week

* Previous experience using ERP systems ( Ideally Unleashed )

* Understands the supply chain and the end-to-end cycle

* Ability to build lasting relationships, goes above and beyond for customers

* Proficient in Excel, PowerPoint, and Word

Job ID: 8925


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