Customer Service Executive

3 days ago

StokeonTrent, United Kingdom Arnold Clark Full time £24,500
Salary: £24,500 plus benefits
Type of work: Permanent
Location: Stoke on Trent
About the role

We’re currently looking for Customer Service Executives to create an outstanding customer experience at our Vauxhall branch in Stoke-on-Trent and help customers get excited about our products.

Why choose us?

33 days’ holiday allowance with room to grow
Generous retail discounts
Private healthcare
Simplyhealth – all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
Pension scheme
Maternity and paternity packages
Opportunities for training and progression

Hours

You’ll work a five-day week on a set rota that includes weekends.

About the role

At Arnold Clark you’ll be known as a Product Genius, but your role revolves around the customer experience. Our Product Geniuses are our in-branch experts. They are devoted to learning about our products and developing their communication skills, both in person and digitally, so they can help our customers make the right choice when they buy a vehicle. And that expertise develops further into understanding all elements of the sales journey – from enquiry, to sale, to delivery, and beyond. As part of a cohesive team, Product Geniuses will have the fully support of the management team in branch.

This will be a great fit for a customer service superstar who is full of bright ideas about how to create an exceptional experience. You’ll get plenty of training, but we are looking for candidates with a thirst for knowledge and an ability to learn. We’d expect you to be a great team player, who is looking for clear career progression into car sales.

Day-to-day duties

Preparing the showroom and cars for the day ahead.
Assist with showroom presentation and advertising.
Supporting the Sales department and delivering excellent customer experience.
Organising and accompanying customers on test drives.
Swotting up on our vehicles and manufacturers.
Learning about our products so you can help our customers find the perfect fit.
Enhancing the customer journey from enquiry to delivery.

Essential skills

You’ll be a confident communicator who understands that a positive attitude gets great results.
Willingness to go the extra mile. From the initial exploration stages to the final handover and aftersales assistance, you’ll be responsible for ensuring an outstanding customer journey that’s memorable for all the right reasons.
A full UK driving licence.
As happy working on your own initiative as you are in a team.
One of our company values is progression, so it’s vital you are eager to progress within this role to car sales.

Our culture

Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make-up, united in our goals.

To find out more about Life at Arnold Clark, visit our website.

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.

LinkedIn
Facebook
X
Benefits

Every Arnold Clark employee is entitled to a wide range of benefits, including:

Discount on new and used vehicles
Contributory pension scheme
Private medical insurance
Life assurance

  • Customer Service Executive

    2 weeks ago

    Stoke-On-Trent, United Kingdom Arnold Clark. Full time

    We're currently looking for Customer Service Executives to create an outstanding customer experience at our Vauxhall branch in Stoke-on-Trent and help customers get excited about our products.Why choose us? 33 days' holiday allowance with room to grow Generous retail discounts Private healthcare Simplyhealth - all employees have access to a GP 24/7 and...

  • Customer Service Executive

    3 weeks ago

    Stoke-on-Trent, United Kingdom Arnold Clark. Full time

    We're currently looking for Customer Service Executives to create an outstanding customer experience at our Vauxhall branch in Stoke-on-Trent and help customers get excited about our products. Why choose us? 33 days' holiday allowance with room to grow Generous retail discounts Private healthcare Simplyhealth - all employees have access to a GP 24/7 and...

  • Customer Service Executive

    6 months ago

    Stoke-on-Trent, United Kingdom Arnold Clark Full time

    We’re currently looking for a Customer Service Executive to create an outstanding customer experience at our Stoke-on-Trent Click & Collect branch and help customers get excited about our products. We offer our Click & Collect Product Geniuses: - £24,000 + performance-related bonus of up to £6,720 per annum - Click & Collect, Stoke-on-Trent - 33 days...

  • Customer Service Executive

    6 months ago

    Stoke-on-Trent, United Kingdom Arnold Clark Full time

    **Salary**: £24,000 plus commission and benefits **Type of work**: Permanent **Location**: Stoke on Trent About the role We’re currently looking for a Customer Service Executive to create an outstanding customer experience at our Stoke-on-Trent Click & Collect branch and help customers get excited about our products. **We offer our Click & Collect...

  • Customer Service Executive

    2 weeks ago

    Stoke-on-Trent, United Kingdom Arnold Clark. Full time

    We're currently looking for Customer Service Executives to create an outstanding customer experience at our Vauxhall branch in Stoke-on-Trent and help customers get excited about our products.Why choose us?33 days' holiday allowance with room to grow Generous retail discounts Private healthcare Simplyhealth - all employees have access to a GP 24/7 and can...

  • Customer Service Executive

    17 hours ago

    Stoke-on-Trent, United Kingdom Arnold Clark Full time £24,500

    About the roleWe’re currently looking for Customer Service Executives to create an outstanding customer experience at our Vauxhall branch in Stoke-on-Trent and help customers get excited about our products.Why choose us?33 days’ holiday allowance with room to growGenerous retail discountsPrivate healthcareSimplyhealth – all employees have access to a...

  • Lifeline Customer Service Advisor

    2 weeks ago

    Stoke-on-Trent, United Kingdom Service Care Solutions Full time

    Location: Office-based, Stoke-on-Trent, ST4 1RN Client: Stoke-On-Trent City Council Pay Rate: £14.36 per hour plus shift allowances Contract: 3 months (with potential for extension) Hours: Full-time (37 hours per week, 24/7 rota including nights, weekends, and bank holidays) Are you looking for a rewarding role where you can make a real difference?...

  • Lifeline Customer Service Advisor

    7 days ago

    Stoke-on-Trent, United Kingdom Service Care Solutions Full time

    Location: Office-based, Stoke-on-Trent, ST4 1RN Client: Stoke-On-Trent City Council Pay Rate: £14.36 per hour plus shift allowances Contract: 3 months (with potential for extension) Hours: Full-time (37 hours per week, 24/7 rota including nights, weekends, and bank holidays) Are you looking for a rewarding role where you can make a real difference?Join...

  • Telesales/customer Service Advisor

    6 months ago

    Stoke-on-Trent, United Kingdom Central Food Service Ltd Full time

    **Job description** Central food service LTD are an established and growing business in the food distribution sector supplying over 800 customers within a 100 mile radius from our Stoke On Trent depot. An exciting opportunity has arisen for somebody to join our customer service and sales department. Your key roles and responsibilities will be to take...

  • Customer Care Executive

    6 months ago

    Stoke-on-Trent, United Kingdom Greenhous Full time

    **Customer Care Executive** **Salary: Dependent on experience** **Hours**:Monday to Friday 9.00 am to 5.00 pm i.e. 37.5 hours per week. 30 minutes for lunch (unpaid). A new opportunity has arisen to join the business as a Customer Care Executive at our Fenton site. The Customer Care Advisor will support all areas of the business to process customers...

  • Customer Service Representative

    2 months ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom beBee Professionals Full time £25,000 - £35,000

    beBee Professionals is looking for dedicated professionals to fill Customer Service Representative roles. As a valued member of our team, you will be responsible for delivering exceptional customer experiences and contributing to our operational excellence.Key Responsibilities:Provide top-notch customer service and support to ensure customer...

  • Retail Customer Service Supervisor

    6 months ago

    Stoke-on-Trent, United Kingdom THE KAY GROUP - Sandyford Service Station Full time

    Retail Customer Service Supervisor 32 hours per week, 4 x 8 hour shifts, 7am-3pm and 3pm-11pm. Hours are a mix of shifts over a 7 day week. Due to petroleum licensing regulations applicants MUST be 18 years of age or above. As Industry award winners for customer service, design and innovation, at the Kay Group we recognise the importance of our staff and...

  • Customer Services Executive

    6 months ago

    Newark-on-Trent, United Kingdom Novati Full time

    **Customer Services Executive Role Expectation** **What makes us different?** We are passionate about partnering towards your world without waste, seeing waste as so much more than the material we collect. Our people are respectful and responsible but disruptive and daring, we all want to be the best in everything we do. You might say we are a different...

  • Customer Development Executive

    3 months ago

    Stoke-on-Trent, United Kingdom McCurrach Full time

    Overview Customer Development Executive – Britvic Location – Stoke-on-Trent & Surrounding areas (Ideal postcode ST4) Permanent ,Full time – 40 hours per week Salary £29,750 basic + 20% Bonus Ready to supercharge your Sales career?  Passionate about the biggest and best soft drinks brands? At Britvic, we’re on a journey to...

  • Customer Development Executive

    3 months ago

    Stoke-on-Trent, United Kingdom CV-Library Full time

    Customer Development Executive – Britvic Location – Stoke-on-Trent & Surrounding areas (Ideal postcode ST4) Permanent ,Full time – 40 hours per week Salary £29,750 basic + 20% Bonus Ready to supercharge your Sales career? Passionate about the biggest and best soft drinks brands? At Britvic, we’re on a journey to become the...

  • Customer Development Executive

    2 months ago

    Stoke-on-Trent, United Kingdom Avidity Full time

    Customer Development Executive – BritvicLocation – Stoke-on-Trent & Surrounding areas (Ideal postcode ST4)Permanent ,Full time – 40 hours per weekSalary £29,750 basic + 20% BonusReady to supercharge your Sales career? Passionate about the biggest and best soft drinks brands?At Britvic, we’re on a journey to become the most dynamic soft drinks...

  • Customer Services Executive

    6 months ago

    Newark-on-Trent, United Kingdom Novati Full time

    **CUSTOMER SERVICES EXECUTIVE**: **What makes us different?** We are passionate about partnering towards your world without waste, seeing waste as so much more than the material we collect. Our people are respectful and responsible but disruptive and daring, we all want to be the best in everything we do. You might say we are a different type of corporate...

  • Customer Service Coordinator

    2 days ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom CV-Library Full time

    Job ResponsibilitiesThe successful candidate will be responsible for managing client queries, logging issues with site accordingly, and assisting clients' Merchandisers and key contacts with queries on Stock, CMO, Customer queries, Replenishment, Hamper builds, Returns and E-fulfilment.You will also provide annual leave cover for the Account Executive and...

  • Customer Service

    6 months ago

    Stoke-on-Trent, United Kingdom Uniting People Full time

    **Customer Service Call Handler** **Stoke (near to train station)** **Full Time/Permanent** We are recruiting for a successful organisation at their office based in Stoke. You will be joining their specialist customer service team providing customers with a great service. The role offers full training. **Working Hours**_**:_ - Rotational Shift Pattern - 2...

  • Customer Service

    6 months ago

    Stoke-on-Trent, United Kingdom Uniting People Full time

    **Customer Service Call Handler** **Stoke (near to train station)** **Full Time/Permanent** We are recruiting for a successful organisation at their office based in Stoke. You will be joining their specialist customer service team providing customers with a great service. The role offers full training. **Working Hours**_**:_ - Rotational Shift Pattern - 2...