Customer Advisor

4 days ago


Coventry, United Kingdom B&Q Full time £12

About the role

Customer Advisor

Part time - 20 hours per week

Permanent Contract

Shifts available Monday - Sunday, 7.00am - 10.00pm

UK Notional hourly rate £12.21 per hour

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.

Key responsibilities

Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.

Required skills & experience

Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.

What's in it for me?

As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more We also provide generous breaks to make sure you’re refreshed and able to perform at your best.

So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.

#LI-DNI


  • Customer Advisor

    7 months ago


    Coventry, United Kingdom Simon Lincoln Recruitment Solutions Ltd Full time

    **Role: Customer Advisor** **Hours of Work - Cover 9am - 5pm** **Dates - Monday 27th November - ongoing** **Customer Advisor Duties** - As a Cusomer Advisor you will be based front of house ensuring the highest level of customer service is maintained at all times and act as a role model for excellent service delivery. - To assist on open days and carry...

  • Customer Advisor

    6 months ago


    Coventry, United Kingdom Boots Full time

    **The hourly rate for this role is £10.42 and up to £10.95 across selected locations within London. The hourly rate will increase after 6 months in role.** **The importance of your role.** This is your chance to be part of something a bit different. You’ll be working closely with the most important part of our business - our customers. Giving them...

  • Customer Advisor

    6 months ago


    Coventry, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 16 hours per week** **Permanent Contract** **Shifts available Saturday - Sunday, 7.00am - 10.00pm** **£10.60 per hour** **B&Q 1231** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to...

  • Customer Advisor

    6 months ago


    Coventry, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 20 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **£10.60 per hour** **B&Q Coventry** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to...

  • Customer Advisor

    6 months ago


    Coventry, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 20 hours per week** **3 months fixed term** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £12.21 per hour** **B&Q Coventry Brandon Road** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice,...


  • Coventry, United Kingdom Jonathan Lee Recruitment Ltd Full time

    **Sector**: Automotive **Function**: Commercial **Contact**: Ellie Ebbage **Phone**: *** **01384 446118** **Duration**: Contract **Job Ref**:66268 - Job details**Customer Experience Advisor - 39323 - £23.63/hr (inside IR35)** Do you have Customer Experience Advisor experience, and are you seeking a new job in Coventry? Jonathan Lee Recruitment is helping...


  • Coventry, United Kingdom Pertemps Network Group Full time

    **Customer Service Advisor**: - 401100958**£12.50 Per Hour** - Full Time**Permanent** **Coventry, West Midlands** **Customer Service And Call Centre** **Job Description**: **Want to be a valued member of the team? We are looking for Experienced Customer Service Advisor for our client to join their hardworking & friendly team for my client based just...


  • Coventry, United Kingdom The Trade Centre Group Full time

    **Customer Service Advisor** The Trade Centre UK has a fantastic opportunity for a Customer Service Advisor to join the UK’s largest independent used car supermarket. We are looking for motivated and professional individuals who strive for the very best level of service in all aspects of work. Established in 1999 and with over 700 employees across all...


  • Coventry, Coventry, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Coventry, UK.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and services.Work...

  • Customer Advisor

    6 months ago


    Coventry, United Kingdom B&Q Full time

    **About the role** **Customer Advisor - Checkouts** **20 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £12.21 per hour** **B&Q Coventry Brandon Road** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas,...


  • Coventry, United Kingdom Barclays Full time

    **Customer Service Advisor** **Location: Coventry** **Salary - £25,500 per annum plus excellent benefits including: Private Medical Care including GP services, Life assurance covering x8 times basic salary, Pension Contribution up to 12%, 25 days holiday allowance plus bank holidays, with the option of buying or selling 5 days per year, plus many more...


  • Coventry, United Kingdom Contechs Full time

    **Position: Customer Service Advisor** **Sector: Professional Services** **Location: Whitley, Coventry** **Position Type: 12 month rolling contract** **Inside / Outside IR35: Inside IR35** **Salary: Umbrella £22.16** I am currently recruiting on behalf of a Luxury Automotive OEM based in Whitley who are seeking a Customer Service Advisor to join their...


  • Coventry, United Kingdom Boots Full time

    Summary Job Reference: - 217195BR Coventry, Arena Retail Park Fixed Term Part-time We are now recruiting Christmas Customer Advisors for our Coventry Arena Retail Park store. The exact shift patterns will be discussed at interview. **Christmas Customer Advisor** Joining us as a Christmas Customer Advisor is a great opportunity, whether it’s your...


  • Coventry, United Kingdom Boots Full time

    Summary Job Reference: - 215253BR Coventry, Central Six Retail Park Fixed Term We are now recruiting Christmas Customer Advisors for our Central Six Retail Park Warwick Road store. The exact shift patterns will be discussed at interview. Available shift patterns: Must be able to do weekends and available to work till 12.00am/midnight on 2 days a...


  • Coventry, United Kingdom Boots Full time

    Summary Job Reference: - 212003BR Coventry, Central Six Retail Park Fixed Term We are now recruiting Christmas Customer Advisors for our Coventry, Central Six Retail Park store. The exact shift patterns will be discussed at interview **Christmas Customer Advisor** Joining us as a Christmas Customer Advisor is a great opportunity, whether it’s your...


  • Coventry, United Kingdom Your Commercial Recruiter Full time

    **Customer Service Advisor (this isn't a contact centre)** - £22,790 per year basic salary - Office based in Coventry, Monday to Friday, 9am - 5pm - Excellent benefits including: Annual pay review (7.5% increase last year), Annual bonus (depending on company performance), 23 days holiday + bank holidays, free parking, life insurance scheme, and a generous...


  • Coventry, United Kingdom I2I Recruitment Full time

    Our nationally recognised client is recruiting for a Customer Service Advisors to join their busy and expanding team. You will be the first point of contact in delivering a professional and high-quality service to customers.**Responsibilities**: - Identify client needs providing solutions and managing expectations - Uploading documents onto systems and...

  • Customer Advisor

    7 months ago


    Coventry, United Kingdom SEVERN TRENT Full time

    Hello. We’re Severn Trent and we think water is wonderful. And we’re pretty keen on people too. 24 hours a day, 365 days a year we serve 4.8 million households and business across the heart of the UK. Each cuppa drank, each toilet flushed is only possible because of the 7,000 brilliant team members working across our patch. We welcome people from all...

  • Customer Advisor

    7 months ago


    Coventry, United Kingdom SEVERN TRENT Full time

    Hello. We’re Severn Trent and we think water is wonderful. And we’re pretty keen on people too. 24 hours a day, 365 days a year we serve 4.8 million households and business across the heart of the UK. Each cuppa drank, each toilet flushed is only possible because of the 7,000 brilliant team members working across our patch. We welcome people from all...


  • Coventry, United Kingdom Contechs Full time

    **Customer Experience Advisor** **Duration: 8 Month Rolling Contract** **Location: Whitley** **Position Description**: - As a Customer Experience Advisor, you will be a knowledgeable expert in our brands in order to achieve a right first time response and the highest level of customer service. - You will be responding to customer’s enquiries and...