Operations Support Executive

2 days ago

Manchester, United Kingdom Travel Trade Recruitment Limited Full time

A leading, award-winning Tour Operator are recruiting for their operations team, supporting Travel Agents with post-booking queries and tasks. As an Operations Support Executive you will be part of a team that is the point of contact for Travel Agents for the servicing existing bookings. Working from offices near Manchester (hybrid working available after training) this is an excellent time to join an established successful travel company, who continue to expand and are known for their great benefits and career progression. Salary package is highly competitive, excellent basic (negotiable/dependent on experience), 25 days holiday plus bank holidays, health care, pension, bonus and more

JOB DESCRIPTION
* Acting as a brand ambassador to provide professional and world class customer service to your Travel Agents
* Supporting Travel Agents to secure new bookings, including manual pricing
* Managing voluntary and involuntary changes to existing bookings
* Assisting with booking cancellations
* Being a first point of call for in house system queries
* Contributing to team discussion around process improvement
* Supporting Travel Agents to adopt new ways of working and tools available
* Flexibility to cover shifts: (Apply online only), (Apply online only) or 10.30-1900 and weekends on a rota basis
* Hybrid working available after training.

EXPERIENCE REQUIRED:
If you have experience within the Travel Industry in an aftersales, support or operational role, this is an amazing company to join and progress your career with. Or perhaps you are a recent Travel & Tourism graduate, keen to find a company that will train you and who you can develop your travel career with?

* Energetic, motivating and positive individual
* Knowledge of dealing with operational enquiries and in resort issues
* Proficient in MS Office products including Excel and Outlook
* Ability to work across different contact channels at the same time, such as email, telephone and live chat
* Strong organisational and interpersonal skills
* Ability to maintain a high level of professionalism while working with both internal and external customers
* Must be accountable and be able to work with minimal supervision to fully resolve customer queries
* Ability to take ownership and deliver a resolution
* Ability to work at pace
* Strive in a high-pressure environment
* Excellent written and verbal communication skills with a flair for customer service

THE PACKAGE:
Starting salary is £25k pa - £27k pa dependent on experience and there is an extensive benefits package including: 25 days holiday plus bank holidays, health care, pension, bonus and more This is a company that very much looks after their employees and offer a long term career and career development

INTERESTED?
Please follow the instructions to apply attaching your CV. The vacancy is being managed by Gemma (phone number removed) (url removed)

  • Operations Support Executive

    5 months ago

    Manchester, United Kingdom 123 Recruitment and Training Full time

    Operations Support Executive **Position Overview**: As our Operations Support Executive, you will play a crucial role in ensuring the smooth running of our office and providing comprehensive support to our management team. You will be responsible for preparing reports, delivering key information, liaising with service providers, administrative tasks,...

  • Director Of Operations

    3 days ago

    Manchester, United Kingdom Grg Executive Search Full time

    About Us: GRG Executive are exclusively partnering with a growing SME freight forwarding company dedicated to delivering innovative solutions and exceptional service to multiple clients most poignantly across the Fast Fashion and Retail sectors .With a commitment to excellence and a focus on business growth, we are looking for a dynamic Freight Forwarding...

  • Operations Support Executive

    3 weeks ago

    Manchester, United Kingdom CV-Library Full time

    A leading, award-winning Tour Operator are recruiting for their operations team, supporting Travel Agents with post-booking queries and tasks. As an Operations Support Executive you will be part of a team that is the point of contact for Travel Agents for the servicing existing bookings. Working from offices near Manchester (hybrid working available after...

  • Director of Operations

    4 weeks ago

    Manchester,, Greater Manchester, United Kingdom GRG Executive Search Full time

    About Us: GRG Executive are exclusively partnering with a growing SME freight forwarding company dedicated to delivering innovative solutions and exceptional service to multiple clients most poignantly across the Fast Fashion and Retail sectors . With a commitment to excellence and a focus on business growth, we are looking for a dynamic Freight Forwarding...

  • Director of Operations

    4 weeks ago

    Manchester, United Kingdom GRG Executive Search Full time

    About Us: GRG Executive are exclusively partnering with a growing SME freight forwarding company dedicated to delivering innovative solutions and exceptional service to multiple clients most poignantly across the Fast Fashion and Retail sectors . With a commitment to excellence and a focus on business growth, we are looking for a dynamic Freight Forwarding...

  • Director of Operations

    2 weeks ago

    Manchester, United Kingdom GRG Executive Search Full time

    Job Description About Us: GRG Executive are exclusively partnering with a growing SME freight forwarding company dedicated to delivering innovative solutions and exceptional service to multiple clients most poignantly across the Fast Fashion and Retail sectors . With a commitment to excellence and a focus on business growth, we are looking for a dynamic...

  • Director of Operations

    4 weeks ago

    Manchester, United Kingdom GRG Executive Search Full time

    About Us: GRG Executive are exclusively partnering with a growing SME freight forwarding company dedicated to delivering innovative solutions and exceptional service to multiple clients most poignantly across the Fast Fashion and Retail sectors . With a commitment to excellence and a focus on business growth, we are looking for a dynamic Freight Forwarding...

  • Director of Operations

    4 weeks ago

    Manchester, United Kingdom GRG Executive Search Full time

    About Us: GRG Executive are exclusively partnering with a growing SME freight forwarding company dedicated to delivering innovative solutions and exceptional service to multiple clients most poignantly across the Fast Fashion and Retail sectors . With a commitment to excellence and a focus on business growth, we are looking for a dynamic Freight Forwarding...

  • Operational Support Executive

    1 month ago

    Manchester, United Kingdom CV-Library Full time

    Our client was established in 1996 to provide flexible and accessible finance to SMEs across the country. Now, more than 20 years on, they have grown to become one of the UK's largest, independent finance houses. They have continued to deliver leading-edge finance solutions through a unique combination of teamwork and technology. From this continued...

  • Operations Support Executive

    2 weeks ago

    Manchester, United Kingdom Travel Trade Recruitment Limited Full time

    A leading, award-winning Tour Operator are recruiting for their operations team, supporting Travel Agents with post-booking queries and tasks. As an Operations Support Executive you will be part of a team that is the point of contact for Travel Agents for the servicing existing bookings. Working from offices near Manchester (hybrid working available after...

  • Operational Innovations Director/Senior Manager

    4 weeks ago

    Manchester, United Kingdom GRG Executive Search Full time

    About Us: GRG Executive are exclusively partnering with a growing SME freight forwarding company dedicated to delivering innovative solutions and exceptional service to multiple clients most poignantly across the Fast Fashion and Retail sectors . With a commitment to excellence and a focus on business growth, we are looking for a dynamic Freight Forwarding...

  • Director of Operations

    4 weeks ago

    Manchester Area, United Kingdom GRG Executive Search Full time

    About Us: GRG Executive are exclusively partnering with a growing SME freight forwarding company dedicated to delivering innovative solutions and exceptional service to multiple clients most poignantly across the Fast Fashion and Retail sectors . With a commitment to excellence and a focus on business growth, we are looking for a dynamic Freight Forwarding...

  • Director of Operations

    4 weeks ago

    Manchester Area, United Kingdom GRG Executive Search Full time

    About Us: GRG Executive are exclusively partnering with a growing SME freight forwarding company dedicated to delivering innovative solutions and exceptional service to multiple clients most poignantly across the Fast Fashion and Retail sectors . With a commitment to excellence and a focus on business growth, we are looking for a dynamic Freight Forwarding...

  • Head of Kitchen Operations

    4 weeks ago

    Manchester, United Kingdom Archie's Operations Full time

    About the RoleArchie's Operations is looking for an experienced Head of Kitchen Operations to join our management team.Responsibilities:Lead all aspects of the kitchen operation to deliver a high-quality menu and motivate staff to work to our high standards.Implement and monitor food safety and health and safety policies, and monitor and coach in-store...

  • Area Operations Manager

    1 week ago

    Manchester, United Kingdom Archie's Operations Full time

    Area Chef Opportunity at Archie's OperationsWe are looking for a skilled Area Chef to join our dynamic team at Archie's Operations. As a key member, you will be responsible for leading kitchen operations, implementing food safety and health policies, and motivating staff to deliver high-quality menu items and exceptional service.Main Responsibilities:Develop...

  • Freight Forwarding Operations Director

    1 week ago

    Manchester, United Kingdom GRG Executive Search Full time

    About GRG Executive Search: We exclusively partner with a growing SME freight forwarding company dedicated to delivering innovative solutions and exceptional service to multiple clients, particularly in the Fast Fashion and Retail sectors.**Job Summary:**We are seeking a dynamic Freight Forwarding Operations Director to join our executive leadership team. As...

  • Operations Executive

    6 months ago

    Manchester, United Kingdom Lah Property Marketing Full time

    **Description**: Operations Executive - Part Time LAH Property Marketing provides property-savvy Front-of-house receptionist in commercial offices across the UK. We have an exciting opportunity for an Operations Executive to support the regional management team in Manchester and the surrounding area. The Operations Executive plays a pivotal role in the...

  • Operations Executive

    2 months ago

    Manchester,, Greater Manchester, United Kingdom Insight Recruitment Full time

    Job Title: Operations ExecutiveReporting To: Business Operations ManagerLocation: Ancoats, Manchester Job Overview:Join our dynamic team as a Operations Executive, where you’ll be at the heart of our operations, helping drive success across the business! This exciting role gives you the chance to work across multiple functions, support key business goals,...

  • Operations Executive

    2 months ago

    Manchester, United Kingdom Insight Recruitment Full time

    Job Title: Operations ExecutiveReporting To: Business Operations ManagerLocation: Ancoats, Manchester Job Overview:Join our dynamic team as a Operations Executive, where you’ll be at the heart of our operations, helping drive success across the business! This exciting role gives you the chance to work across multiple functions, support key business goals,...

  • Executive Support Professional

    4 weeks ago

    Manchester, United Kingdom APEM Full time

    About this roleWe are seeking an Executive Support Professional to join our team at APEM, a global environmental consultancy. As an Executive Support Professional, you will provide high-level administrative support to senior leaders, ensuring the smooth operation of our business.Key responsibilitiesManage governance and reporting processesEnsure timely...