Employer Engagement Consultant

4 weeks ago

Walsall, United Kingdom National Skills Agency Full time

Through a range of activities be responsible for building and maintaining relationships and generating leads with employers, internal and external stakeholders to create employment and training opportunities for candidates on Adult programmes. Lead communication and marketing efforts to connect with all partners and stakeholders including candidates, while also providing feedback on employer needs to the organisation. Deliver outstanding customer service to all customers, achieving outstanding results for all targets.

KEY RESPONSIBILTIES
Monthly Target Planning: Effectively plan and execute activities to meet or exceed monthly targets. Manage and expand caseloads, focusing on customer acquisition and retention.

Industry Research & Market Analysis: Research key industries, markets, organisations, and roles relevant to the programmes to identify decision-makers and market opportunities. Develop and pitch proposals to potential customers and partners, maintaining persistence even in the face of failure or a down market.

Sales & Negotiation: Develop quality presentations and quotes, negotiate with customers, and maintain persistence in sales efforts, even in challenging market conditions.

Quality Assurance & Continuous Improvement: Follow quality assurance and funding processes, maintain up-to-date knowledge of industry trends, marketing platforms, social media.

Data Management & Reporting: Accurately record and evaluate all activities, ensuring effective tracking, monitoring, and reporting of opportunities and candidate progress. Share relevant data across the team to optimise institutional objectives.
Manage and update CRM and develop a robust pipeline of leads. Plan events that connect employers with candidates and ensure regular follow-up with existing and potential clients. Drive lead generation through various channels and innovate marketing strategies. Collaborate with internal/external teams to ensure candidates' successfully progress and develop long-term partnerships with internal and external stakeholders to create ongoing opportunities to help meet and maximise contractual targets and candidate outcomes. Identify new customers and repeat business from existing accounts.

Industry Knowledge & CPD: Stay informed about industry drivers, policy changes, and funding opportunities. Complete and record all continuous professional development (CPD) and strive to exceed behavioural competencies.
This role demands superior time management, attention to detail, and a commitment to delivering outstanding customer service, ensuring all targets are met and exceeded.

ROLE REQUIREMENTS:
• Car User
• Excellent Presentation and Communication Skills
• Good track record of sales
• Good IT Skills
• Have the right to live and work in the UK indefinitely and without restriction

DESIRABLE:
• Experience of working in FE/Training environment
• IOSH Managing Safely qualification
• GCSE A-C Maths and English (or equivalent)

ACHIEVING AND DELIVERING
• Driving Results
• Customer Service
• Quality
• Integrity
Working Together
• Effective Communication
• Collaborating with others
• Influencing and Relationship Building

ROLE SPECIFIC
• Innovation and Creativity
• Problem Solving and Initiative
• Information Gathering

OTHER REQUIREMENTS
• To be co-operative and flexible to meet organisational needs, undertaking duties as may be reasonably expected.
• Share our client’s strong commitment to the safeguarding of all its learners.
• Actively support and implement our client’s Equal Opportunities and Health & Safety Policy.
• DBS check/ISA registration.

Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds

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