Key Accounts Sales Support
2 weeks ago
Key Accounts Sales Support – DX Exchange
An exciting new opportunity to join the team at DX
All About You
You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers.
About Us
We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life.
DX Document Exchange is our private business-to-business network that provides a fast, trusted and secure delivery service for the legal and professional services sectors.
Established in 1975, ‘The Document Exchange’ swiftly became the legal sector’s preferred document delivery service. Today it is also widely used by the public sector and professional services companies of all kinds.
What will it feel like to be part of our team?
At DX, we know our people are our foundation of success. We are passionate about you developing your career with us; if you want to progress, DX will provide the training and the opportunities Whatever you choose, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise.
Key Responsibilities:
* To manage customer relationships by engaging in personal ownership of customers with the support from your Line Manager.
* Track performance of accounts, opportunity and scope to build and maintain customer relations.
* First escalation point for major accounts using the Document Exchange service.
* Working with the Customer Service and Membership Service teams to manage all new DX boxes and Exchanges, DX box and exchange closures and redirections.
* Maintain weekly customer specific service and complaints reports.
* Liaise with DX depots to improve collection, delivery performance and tracked service and seek effective resolution to customer issues.
* Ensure all customer service enquiries have been responded to within SLA.
* Maintain contact database for government, ensuring JDE and Workbooks are up to date with this detail.
* Provide regular, accurate and timely feedback to the investigations process.
* Proactively support end users, ensuring correct services are selected and addressing formats are compliant.
* Provide customer training on DX services and Despatch tools when needed.
* Carry out any other reasonable duties requested by your Line Manager or the business.
Benefits:
* Holidays: 20 days increasing with length of service + Bank Holidays
* Long Service Recognition scheme
* Enhanced Maternity & Paternity
* Company Pension Scheme
* Life Assurance
* Employee Assistance programme including 24/7 Virtual GP
* DX Discounts Portal
* Excellent opportunities for career progression and more
We look forward to hearing from you
-
Key Accounts Sales Support
3 weeks ago
Moulton, Northamptonshire, United Kingdom CV-Library Full timeKey Accounts Sales Support – DX Exchange An exciting new opportunity to join the team at DX! All About You You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers. About Us We are a leading...
-
Sales Account Manager Garage Forecourts
1 month ago
Northampton, Northamptonshire, United Kingdom Sales Recruit UK Full timeSales Account Manager Garage Forecourts The Client: A strong and well-known brand that has achieved significant growth in the last few years.Their product range has been expanded recently which has been received extremely well by their customer base.Due to this expansion, they are now looking to grow their Field Sales team across the UK.Be successful and...
-
National Sales Manager
6 days ago
Moulton, Northamptonshire, United Kingdom CV-Library Full timeWe are seeking a National Sales Manager on behalf of our client, an independent and innovative family-run business in the contract packing industry. This is a full-time, field-based role with some office-based responsibilities. The successful candidate will report directly to the Managing Director. Key Responsibilities * Develop and execute effective...
-
National Sales Manager
6 days ago
Moulton, Northamptonshire, United Kingdom Guiding Lights Full timeWe are seeking a National Sales Manager on behalf of our client, an independent and innovative family-run business in the contract packing industry. This is a full-time, field-based role with some office-based responsibilities. The successful candidate will report directly to the Managing Director. Key Responsibilities * Develop and execute effective...
-
Sales Support Coordinator
2 months ago
Dallington, Northamptonshire, United Kingdom CV-Library Full timeTitle: Sales Support Coordinator Reporting directly to the Depot Manager/Sales manager Objectives of the job: •To drive new business in the depot via Lead Generation. •To increase customer retention by closely managing the 5 Weekly Report. Key Responsibilities: • To ensure a high standard of customer service with creating an initial...
-
Sales Support
1 month ago
Northampton, Northamptonshire, United Kingdom Interaction - Kettering Full time €1,000Our client is seeking a part time Sales Support/Lead Generator to join their fast-moving team based in Northampton. The purpose of this role is to drive new business for the external sales account management team. To ensure a high standard of customer service with creating an initial business relationship with all new customers. · Take ownership of...
-
Sales Support/Lead Generator
2 weeks ago
Dallington, Northamptonshire, United Kingdom Interaction Recruitment Full timeOur client is seeking a part time Sales Support/Lead Generator to join their fast-moving team based in Northampton. The purpose of this role is to drive new business for the external sales account management team. Key Responsibilities · To ensure a high standard of customer service with creating an initial business relationship with all new...
-
Sales Support/Lead Generator
1 month ago
Northampton, Northamptonshire, United Kingdom Interaction - Kettering Full time €1,000Our client is seeking a part time Sales Support/Lead Generator to join their fast-moving team based in Northampton. The purpose of this role is to drive new business for the external sales account management team. Key Responsibilities · To ensure a high standard of customer service with creating an initial business relationship with all new customers. ·...
-
Sales Support/Lead Generator
3 weeks ago
Dallington, Northamptonshire, United Kingdom Interaction Recruitment Full timeOur client is seeking a part time Sales Support/Lead Generator to join their fast-moving team based in Northampton. The purpose of this role is to drive new business for the external sales account management team. Key Responsibilities · To ensure a high standard of customer service with creating an initial business relationship with all new customers. ·...
-
Sales Support/Lead Generator
1 month ago
Dallington, Northamptonshire, United Kingdom CV-Library Full timeOur client is seeking a part time Sales Support/Lead Generator to join their fast-moving team based in Northampton. The purpose of this role is to drive new business for the external sales account management team. Key Responsibilities · To ensure a high standard of customer service with creating an initial business relationship with all new...
-
Sales Advisor
1 week ago
Moulton, Northamptonshire, United Kingdom CV-Library Full timeSalary: £24,610 + Bonus + Excellent Benefits Sales Advisor – Moulton Park (NN3 6QF) - Plumb Centre So, who are we? We are Plumb Centre, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and...
-
Account Manager/Executives
4 weeks ago
Northamptonshire, United Kingdom Henderson Brown Recruitment Full timeJob Title: National Account Executive Our thriving, fast paced and dynamic client is looking for a National Account Executive to join the commercial team based local to Northampton. With focus on a key retailer account, the role is responsible for supporting the Senior National Account Manager in the achievement of the sales & profit budget with full...
-
Account Manager
2 months ago
Northamptonshire, United Kingdom OASIS Group - Information Secured Full timeOASIS Group is the largest privately-owned information management provider in Europe, securing and managing over 115 million barcoded items, 200TB of digital data, and scanning more than 17 million images per month.Since forming in 1999 we have grown steadily, and we now employ over 1,700 Team Members across six countries.Together we support more than 11,500...
-
Account Manager
3 months ago
Northamptonshire, United Kingdom OASIS Group - Information Secured Full timeOASIS Group is the largest privately-owned information management provider in Europe, securing and managing over 115 million barcoded items, 200TB of digital data, and scanning more than 17 million images per month.Since forming in 1999 we have grown steadily, and we now employ over 1,700 Team Members across six countries.Together we support more than 11,500...
-
Manager-Account Manager
3 weeks ago
Kettering, Northamptonshire, United Kingdom Impact Recruitment Full time €28,000Internal Account Manager Kettering / Hybrid Permanent Monday to Friday, 37.28,000 + plus bonus (paid quarterly) Are you experienced in coordinating customers orders and providing sales support within a manufacturing or similar environment? Do you enjoy taking responsibility for your own accounts and customers? We have a fantastic opportunity as an...
-
Senior Account Manager
1 month ago
Northamptonshire, United Kingdom identifi Global Resources Full timeJob Description Senior Account Manager - Defence Northamptonshire, Hybrid working - 1 day a week. Up to £75,000 plus double OTE **You need to hold SC/DV clearance or have lived in the UK continuously for at least 5 years to be considered** We are looking for a Senior Account Manager for a rapidly expanding Cyber Security SAAS company specialising in...
-
Senior Account Manager
1 month ago
Northamptonshire, United Kingdom identifi Global Resources Full timeJob Description Senior Account Manager - Commercial / CNI Northamptonshire, Hybrid working - 1 day a week. Up to £70,000 plus double OTE **You need to hold SC/DV clearance or have lived in the UK continuously for at least 5 years to be considered** We are looking for a Senior Account Manager for a rapidly expanding Cyber Security SAAS company...
-
Senior Account Manager
2 months ago
Northamptonshire, United Kingdom identifi Global Resources Full timeSenior Account Manager - Commercial / CNI Northamptonshire, Hybrid working - 1 day a week.Up to £70,000 plus double OTE**You need to hold SC/DV clearance or have lived in the UK continuously for at least 5 years to be considered**We are looking for a Senior Account Manager for a rapidly expanding Cyber Security SAAS company specialising in providing...
-
Accounts and Orders Specialist
4 days ago
Moulton, United Kingdom The Older Shaw Group Full timeWe are seeking a highly skilled Accounts and Orders Administrator to join our team at The Older Shaw Group.Job SummaryThis is a fantastic opportunity for an organized and proactive individual to support the accounts department, working closely with the management team to ensure efficient administration of agency hours and weekly usage reports.About the...
-
Accounts Receivable Assistant
1 month ago
Northamptonshire, United Kingdom Hays Accountancy and Finance Full timeYour new company Our client is transforming the landscape in their market sector. They optimise revenue streams for a client based through comprehensive multichannel solutions. By leveraging innovative partnerships, they design, develop, and deliver cutting-edge products and services to the market.Your new role The Accounts Receivable Assistant plays a...