Business Support

2 days ago

Ebbw Vale, United Kingdom PP Associates Ltd Full time

My client is recruiting a Business Support Administrator

Responsible for:

To carry out high quality business support duties, ensuring that service standards and customer requirements are met.

Essential Personal Attributes

Have a customer focussed approach to service delivery.

A dynamic and enthusiastic approach to the challenge of being part of and contributing to an efficient and effective business support service.

Ability to work independently and use own initiative.

Confident and positive attitude towards working with all stakeholders.

Principal Accountabilities

To comply with the relevant sections of the policy statement on Health, Safety and Welfare at Work.

To adhere to the principles of the Corporate Equality Policy and ensure commitment to anti-discriminatory practice.

Arranging and attending relevant meetings and panels to take notes/ detailed minutes, as set out in the service specification.

Coordinate the requests for room bookings and setting up the meeting rooms with equipment and the appropriate layout.

Production of agendas and collation of agenda items for relevant meetings, as set out in the service specification.

Distribution of actions/ minutes to attendees and other relevant officers/ external professionals.

Large scale photocopying, collating and binding.

Formatting self service documents i.e. presentations and reports.

Dealing with basic service requests and queries from members of the public, elected Members and external organisations and redirecting them, if necessary.

To deal with service users with tact and diplomacy at all times.

Raising orders and processing invoices on the e-purchasing system.

Checking, amending and collating staff timesheets for submission to payroll.

Updating and development of Website content, dealing with and issuing information received via Social Media and the development of online forms.

Administering the process for Sundry Debtor requests.

Dealing with the administration of petty cash.

Typing routine documentation and correspondence that does not form part of the self service model.

Scanning and filing documents by using the EDM System.

Administering card payments over the telephone for members of the public and external companies.

Updating spreadsheets and databases via data entry and providing the appropriate level of analysis for the relevant service areas, as set out in the service specification.

Collation of staffing hours and production of payroll requests.

Reception duties and meeting and greeting visitors

Contacting relevant Managers and staff for information for performance returns, for both internal and external reporting

To comply with the Data Protection Act and to maintain confidentiality at all times.

Undertake such other duties that may be required of you, commensurate of your grade or general level of responsibility within the organisation

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