Junior E-Commerce Marketplace Account Manager

2 weeks ago


Ledston, United Kingdom Connetix Full time

Job Title: Junior E-Commerce Marketplace Account Manager Location: Remote At CONNETIX, we're not just a toy company; we're innovators on a mission to inspire learning through creativity and imagination with our award-winning, open-ended STEAM-accredited magnetic tiles.
As we continue to rapidly expand globally, we're looking for an experienced Junior E-Commerce Marketplace Account Manager to join our family-oriented team.
A few of the standout things we offer: Remote Work Flexibility: Enjoy the freedom of a remote work setup that helps you balance your professional and personal life.
Collaborative Culture: Be part of a supportive team that embraces collaboration and creativity.
We encourage everyone to share their unique perspectives.
Award-Winning Workplace: Proudly awarded the 'Great Place to Work' accolade for two consecutive years, reflecting our commitment to a positive and inclusive culture.
About the Role As a Junior E-Commerce Marketplace Account Manager, you will play a key role in managing and improving our product listings, optimizing content, and ensuring our brand's vision is clearly communicated across various e-commerce platforms.
You'll be responsible for monitoring sales, identifying opportunities for growth, and ensuring smooth operations across marketplaces.
Drawing on your toolkit of experience, here's what you will be doing: Product Setup & Content Management: Oversee the setup and maintenance of product listings, descriptions, images, A+ content, and video uploads across our online stores.
Content Creation & Updates: Regularly update and improve product content across our range, ensuring it aligns with the brand's messaging and resonates with customers.
Video Content Upload & Management: Upload, manage, and maintain video content on product pages.
Market Research & Strategy: Continuously research trends and gather insights to improve our online content and sales performance.
Propose ideas for content improvements and support in execute them.
Sales Monitoring & Actioning: Track sales volumes and monitor for any unusual changes.
Quickly act to investigate and resolve any unexpected dips or surges in sales.
Problem-Solving & Accountability: Take ownership of any issues related to content, product setup, or sales trends, resolving them head-on with effective solutions.
Data Analysis: Use your strong Excel skills to analyse sales data, assess content effectiveness, and generate reports.
Project Management: Oversee the completion of projects, ensuring they are delivered on time and within scope, while adhering to process and workflow.
Cross-Functional Collaboration: Work closely with various teams to keep them informed and aligned with e-commerce objectives.
Training & Documentation : Maintain and update internal documentation for e-commerce processes and tools.
Assist in training new team members.
About You We will value your integrity, taking ownership of both successes and challenges.
Customer-focused, you'll constantly seek ways to enhance the customer experience and drive sales.
As a strong team player, you'll communicate clearly and keep everyone aligned.
Above all, you'll be trustworthy, consistently delivering on commitments.
Our ideal candidate will have: 2-3 years of experience in a similar e-commerce role.
A strong understanding of e-commerce platforms and content management systems, with Amazon experience being a plus.
Proficiency in Excel and data analysis, with the ability to interpret data to drive decisions.
Strong problem-solving skills and the ability to take ownership of issues and resolve them promptly.
A customer-focused approach, always striving to improve the user experience and sales performance.
A collaborative mindset, able to work with cross-functional teams and keep everyone informed.
Excellent written and verbal communication skills, with a clear and concise style.
A proactive, solution-oriented attitude, with the ability to act quickly when needed.
Why CONNETIX?
We offer an exciting and supportive work environment where your contributions make a real difference.
Join us as we continue to grow and innovate in the world of STEAM education and creativity.
If you're passionate about e-commerce and making a real impact in a fast-growing company, we'd love to hear from you


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