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Administrator - Mill Road Therapy Centre

1 month ago

Colchester, United Kingdom East Suffolk And North Essex Nhs Foundation Trust Full time

Job summary Are you an organized, enthusiastic individual with a knack for keeping things running smoothly?
Do you thrive in a supportive and close-knit environment?
The North East Essex Administration Team is looking for an administrator to join us at Mill Road Therapy Centre in Colchester
Be at the heart of our operations in the vibrant Mill Road Therapy Centre, surrounded by a dedicated and friendly team of professionals.
If you would like to work in a small Team but have a big impact, work closely with a tight-knit group of administrators who collaborate to ensure seamless support for our clinical teams and patients, then this is the role for you.
Enjoy the stability of a full-time position with weekday hours--leaving your evenings and weekends free for you
Apply today and join us in delivering excellent service and support at Mill Road Therapy Centre.
Main duties of the job Consistent provision of administration support to the team.
To ensure high standard of administrative service is consistently delivered by undertaking all required tasks and activities on a daily basis.
Tasks will include accepting patient referrals/booking clinic appointments/Patient contact via telephone/reception duties at various clinic locations/generating clinic letters.
To utilise the required technology in NEECS Community and Acute hospital systems / new technology or system (s) that are introduced and support other team members to do so to deliver an efficient administrative service.
About us We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex.
Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.
We are one of the largest NHS organisations in England, employing more than 12,000 staff.
We pride ourselves on supporting our staff.
We offer a wide range of training and development opportunities, as well as flexible working options.
Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts.
Our Staff Health and Wellbeing programme offer a variety of services.
Our philosophy is that Time Matters to everyone.
Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.
We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic.
This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.
If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.
Find out about living and working here - Job description Job responsibilities For full details of the responsibilities and duties of this role please see the attached job description.
Person Specification Experience Essential oExcellent numeracy/literacy skills oExcellent IT skills Desirable oPrevious Customer Service Experience oKnowledge of SystmOne oKnowledge of Care Flow oKnowledge of Evolve Qualifications Essential oGCSE in English and Maths Knowledge Essential oConfidentiality and Data Protection oCustomer service Desirable oUnderstanding and knowledge of patient needs within the NHS