Customer Service Administrator

2 weeks ago


City of Edinburgh, United Kingdom Dnata Catering Uk Full time

Job Description Role Purpose This role will need to be able to communicate both with our external customers and internally at all levels within the specific site.
They will need to be able to develop trusted and influential relationships with all stakeholders to ensure agreed service standards are achieved.
Responsible for monitoring and reporting on service standards against key areas of measurement and developing unit level corrective actions where standards are not achieved.
Stakeholders Internal: Other team members, Unit Management Teams, Support Functions.



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