Vaccination Centre Clinical Administrator
3 weeks ago
Job summary This role will support the administration of the vaccination centre, providing ongoing support for vaccination of staff and patients for COVID-19, Flu, RSV and Pertussis.
The team are exploring exciting new services such as travel vaccinations and supporting other services across Berkshire, Oxfordshire and Buckinghamshire This role will involve receiving calls and emails from patients, and other departments within the hospital, screening patient eligibility, creating databases on vaccination activity and stock levels, creating and preparing clinic lists, bookings and arrival management.
The role combines some clinical duties, and the post-holder will be expected to be flexible to support this service.
This may involve collecting vaccine stock, re-stocking fridges, cleaning and re-stocking clinical areas and updating noticeboards.
The team often deliver vaccines through a roving model and the post holder will be expected accompany the team walking across the hospital site delivering vaccinations and advice.
We also deliver clinics to satellite sites, and occasionally patients own homes, so the post holder must have a driving license and access to own car Post holders will also need excellent IT skills and ability to use multiple Trust systems.
Knowledge of MS Excel functions such as basic pivot tables and conditional formatting advantageous.
Attention to detail will be imperative.
Main duties of the job Assist with queries from staff vaccine availability and eligibility, using the up to date Trust guidelines, escalating to senior staff appropriatelySending up to date communications outUpdating and editing the website with relevant informationAssist Compiling reports on Trust Vaccination statusIT support, trouble shooting for DRDoctor, working with the system provider to improve the serviceHandling and capture of personal data and ensuring its submitted accurately and in a timely manner with all obligations met and highest level of confidentially is maintaineduse of EPR to check admission status and outpatient appointmentsUsing own initiative and working in a fast paced environment to hit deadlinesMonitoring observation and reception area post vaccinationAssisting nurses during clinics About us Royal Berkshire hospital is rated by CQC as Good.
Our values; Compassionate, Aspirational, Resourceful, Excellent, reflect the type of Trust we aspire to be, and you can join our dedicated and talented staff to make that happen.The Vaccination has been set up to support staff and patients taccess vaccinations, to help keep our Trust as safe as possible.
The team have won awards for patient safety and are recognised for their proactive service and commitment to reducing inequalities in vaccine access.
Job description Job responsibilities Providing Admin support to the COVID operational teamProviding up to date information to staff on vaccinations with supportCreate and maintain clinic listspatient screeningassisting nurses during clinics including monitoring waiting room, visiting clinical areas across sites, collecting stock from pharmacy and restocking fridges.using texting systems for targeted communicationsprovide reports on current vaccination uptakeMonitor and manage group email accountsupdate webpages and internal communications with latest information Person Specification Use of Excel for data analysis Essential 2 years experience Desirable 5 years experience Worked in NHS Essential 2 years experience Desirable 5 years experience customer service Essential awareness of displaying good customer service Desirable evidence of providing good customer service
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