Administrator/receptionist

7 months ago


Reading, United Kingdom Bupa Global Full time

Administrator/Receptionist

**Job Description**:
**Administrator/Receptionist**

**Reading Clinic. **RG1 5AS**

**£26,500 + Fantastic Benefits**

**Permanent**
**Full Time, 40 Hours Per Week**

**(Mon - Sat)**

Here you'll be welcomed. We chion diversity and we understand the importance of our people representing the communities and customers we serve. You'll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose - helping people live longer, healthier, happier lives and making a better world.

**Role Overview**

As the Administrator/Receptionist no day is the same in this fast-paced, busy and varied role. As well as the background administrative tasks you will meet and greet our customers, making them feel at ease and comfortable. You will thrive on delivering exceptional customer service, even under challenging circumstances.

**What you'll do**:

- Develop an understanding of the different service lines we offer and work across them on a day-to-day basis.
- Manage administrative tasks accurately and support your team during busy times.
- Manage clinician diaries including booking and rescheduling of appointments.
- Complete clinic preparation for customer appointments, assisting with chasing results and producing post appointment correspondence.
- Complete housekeeping duties for the reception area.
- Liaise closely with clinical colleagues to ensure that client reports, referrals and correspondence are issued within the required timeframes.
- Contribute towards meeting centre financial and NPS KPIs process improvement.

**What you'll bring**:

- Exceptional customer service, communication and administration skills.
- Ability to deliver top quality, accurate administration at speed.
- Excellent attention to detail and ability to multitask.
- Have experience working in a front facing and/or administrative role.
- Good MS Office skills.
- Collaborates in a team environment.
- Organised, flexible and proactive.

**Benefits**

Our benefits are driven by what matters to our people. We believe all our colleagues should be rewarded for their efforts. We offer a range of benefits to support both your physical and mental wellbeing such as:

- 25 days holiday, increasing through length of service, with option to buy or sell
- Bupa health insurance as a benefit in kind
- An enhanced pension plan and life insurance
- Annual performance-based bonus as part of the Staff Bonus Scheme
- Onsite gyms or local discounts where no onsite gym available
- Various other benefits and online discounts

**Diversity and Inclusion**

Bupa is committed to making sure that every applicant is assessed based on personal merit and qualifications. We actively celebrate the diversity of our colleagues and provide an inclusive environment so you can truly be you at Bupa. We want to ensure you are treated fairly. That's why we're happy to offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Whether you've found your feet or are discovering a new path.

Welcome to a place that celebrates you.

This isn't where you've been.

This is where you're going.

This is what we have belief in.

For further information, please contact

Time Type:
Full time
Job Area:
Locations:



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