Regional Business Development Partner
5 days ago
Job Title: Regional Business Development Partner
Location: Home based with regular travel across Essex, East Surrey, Northamptonshire, Bedfordshire
Salary: Dependent on experience
Our Values Our colleagues are passionate, kind, and resilient and they go the extra mile for the people we support and each other. We have this expectation of all our colleagues. Our values reflect us all and they're at the heart of everything we do. They set out our culture, the way we behave and the way we do things.
We're very proud to be recognised as one of the best organisations to work in by 'The Sunday Times Best Places to Work 2024'.
Role Overview The Business Development Partner is responsible for improving occupancy levels at ivolve services across the UK. The role focuses on building positive relationships with referrers across the UK with a view to driving referrals into the homes and increasing the number of contacts known to the organisation. The role will work closely with a number of other areas in the commercial team so a collaborative approach is essential.
Responsibilities include: Implementing a proactive approach to referral generation through face-to-face meetings, targeted e-campaigns, personal emails and phone callsDeveloping SOSTAC action plans to deliver occupancy targetsIdentifying, unlocking and cultivating working relationships with new and existing contactsIncreasing the number of LA, ICB and LHB contacts known to ivolveWorking with referrers, commissioners, RPs and ivolve colleagues to remove blockers to move-insSupporting embargo action plans in preparation for reopeningEnsuring regular communication by email and phone with existing and potential referrersHolding open days and other promotional eventsManaging leavers to ensure minimal void periodFacilitating cross-border referrals to support occupancy levels in other regionsWorking closely with Referral Managers to support referral conversionIdentifying appropriate referrals for new services in line with complexity defined in the business caseWorking with Referral Managers and the Bids team to complete EOIsReporting competitor and market intelligence to the Head of Partnership Development and Head of Commercial ChangeSupporting the annual fee uplift process through the strategic use of key relationshipsWorking with marketing to develop site-specific marketing material to share with referrersProviding a monthly report highlighting key activity including meetings and meeting outcomesLogging all activity on the company CRM systemMaintaining an up-to-date knowledge of health and social care markets, highlighting any policy or strategy changes to the Head of Partnership Development.Other Attending relevant conferences and events on behalf of the companyEnsuring ivolve representation at all appropriate provider forumsAttendance at commercial team meetingsVisiting ivolve homes on a regular basisThis is not an exhaustive list of duties as the role may change from time to time to meet the needs and objectives of the business. If you're ready for a job that can truly make a difference and you're up for a challenge, then this is the team for you. Essential skills Minimum of three years' experience in a business development/commercial role in health and/or social careProven track record of increasing occupancy levels across multiple servicesExcellent relationship-building skillsConfident presenterGood understanding of the social care market and its challengesGood negotiator with the ability to influence at all levelsArticulate, confident and the ability to work as part of a dynamic, growing teamProactive and forward-thinkingExcellent verbal and written communication skillsKnowledge of HubSpot or other CRM systems would be advantageousFull driving license and own vehicleHow We Will Support You We go beyond expectations for our colleagues as well as the people we support. Our reward package includes much more than pay, 25 days of annual leave + bank holidays and pension.
Your birthday off with pay after a year of service and there is a £300 refer-a-friend scheme too
Industry-Leading Recognition Colleague lotto - giving everyone the opportunity to win great cash prizesPrize-winning scratch cards aligned with values in actionWe recognise our colleagues who go above and beyond – our 'Heroes' are nominated by colleagues for quarterly and annual awardsLoyalty Scheme - recognising colleagues at work anniversariesYour birthday off after a year's serviceSocial Wellbeing Award-winning App for news and infoInternal social mediaTeam communitiesFinancial Wellbeing Discounts include high street, supermarkets, flash sales, gym memberships and moreBlue Light discount programme, funded by usSalary Finance scheme for lower-cost loans and to save for special occasions or rainy daysGovernment mileage rates if you need to travelEmotional Wellbeing Free confidential Employee Assistance Programme with qualified counsellorsFree wellbeing AppPractical advice covering things like consumer rights, anxiety, childcare and moreTraining and Development to Reach Your Potential Learning journey that grows with you to reach care worker standardsSpecialist skills training including Autism, Dementia and Mental HealthCareer pathways that include flexible apprenticeships and nationally recognised qualificationsCover the cost of relevant professional memberships5 More Reasons to Work with Ivolve Our people are pretty fabulous. We take pride and pleasure in helping others to flourish.There's a great energy across the business and a strong sense of teamwork.Very few jobs have such an impact on people's lives – we bring joy to people every day.We have a proud history, we're a big organisation of over 4,000 colleagues supporting over 1,300 people.We build and nourish relationships with the people we support.INDF
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