Wellbeing Hwb Lead Co-Ordinator

Job summary Lead the development ofWellbeing Hwb (WBH) services, in the day therapies departments for patients with life-limiting illness, theirfamilies and carers, by developing and executing creative and engagingactivities for different groups, interests and abilities Main duties of the job Co-ordination of Wellbeing Hwb servicesLead the development of Wellbeing Hwb (WBH) services for patients with life-limiting illness, their families and carers, by developing and executing creative and engaging activities for different groups, interests and abilities About us StKentigern hospice is situated in the city of St Asaph within easy commutingdistance from Chester.
Within easy access from the A55.We offerthe following benefits of working here at St Kentigern:-Free parkingon siteA pleasantmodern atmosphere to work inThe abilityto transfer an existing NHS pension over to the hospiceAcontributory pension schemeClinicaland clinical support staff are aligned with NHS pay rates there is a pay progression system in place and we alignwith the real living wageOccupationalhealth supportEducationand training programme for all staff Provideequality of opportunity for all out staff and volunteersWe promotebeing a real living wage employerEnhancedbenefits:- Maternity/paternity and adoption leave, occupational sickpay, freeflu jabs, Bereavement leave and support, 5 weeks annual leave plus bankholidays, Discounted staff menu.Work as ateam across all departments to ensure our values are metWe believeour organisation is compassionate, person centred, dignified, respectful andholisticOpen spacesin the garden to sit and reflectReviewedexternally and classed as excellent.
Job description Job responsibilities RESPONSIBILITIES To give leadership and vision on the co-ordination, development and management of the Wellbeing Hwb service offered at St Kentigern Hospice.
Work flexibly and creatively to develop the service to meet the needs of patients and carers, organising a variety of person-centred activities, experiences and engagement that meets their needs and supports both their physical and mental well-being Getting to know and communicating with patients, families and carers, staff and volunteers ensuring a climate and culture conducive to everyones spiritual, psychological and physical well-being Developing a cohesive team making sure standards are adhered to consistently across the service To inspire and motivate others by being a positive and professional role model to the Wellbeing Hwb team and volunteers Undertake line management responsibilities and participate in staff induction, professional development needs, education and training programmes Maintain own professional development Accountable for efficient and effective system of patient referral and service access Responsible for completion and maintenance of accurate and comprehensive patient records in accordance with GDPR and patient confidentiality Attend multi-disciplinary team meetings, reviewing patient needs and progress, and adapting provision accordingly Co-ordinate resources such as facilities, equipment, refreshments, space and supplies necessary to run planned activities and being on hand to set up and tidy away when activities are taking place Maintain accurate and organised records of activities, attendance, evaluations and feedback Ensure safe and efficient management, supply and storage of resources Arranging adequate and appropriate staffing for activities and events Liaise with other hospice departments when organising activities and events KEY RELATIONSHIPS Matron Clinical Team Wellbeing Hwb Team Ward and Deputy Ward Sister Ward Clerk Volunteer Co-ordinator Volunteers Allied Health Professionals All Heads of Departments Specialist Palliative Care Team Members Primary Care Providers Educational Providers Secondary Care Providers MANAGEMENT To support the Matron in the delivery of patient care and developments within hospice service, implementing and reviewing practices to ensure they are cost effective and successful Undertake line manager responsibilities for Wellbeing Hwb team members and inpatient Ward Clerk Be a point of contact by ensuring that they are visible, accessible to patients, carers and staff for assistance, advice and support Be accountable for the collection and collation of evidence for audit and analysis Responsible for the review of relevant policies and procedures Manage and monitor budgets including expenses related to materials, equipment and catering Facilitate regular staff meetings and attend other management meetings as required Ensure good working relationships and effective communications between all members of the multi-disciplinary team ensuring a high standard of co-ordinated patient care Responsible for formally appraising staff and formulating a development plan beneficial to the needs of the hospice and the individual.
Management of all Wellbeing Hwb services in line with organisational and departmental policy and budget.
To maintain staff records including annual leave and sickness records in line with hospice policy Follow professional guidelines for the code of professional conduct and ensure staff adhere to the same principles and organisational policies.
GOVERNANCE Ensure the equality, diversity and rights of patients are promoted and maintained in all areas of clinical governance To provide reports as agreed with the Matron to make recommendations for and to lead agreed change in service provision.
To ensure development of staff is in line with the team, departmental and organisational objectives.
To ensure safe and secure management of information within the department and to manage compliance of other staff with information management policy.
To participate in development of policy documents/protocols/procedures etc.
and to ensure implementation as appropriate.
To ensure all staff are aware of their responsibilities regarding duty of candour and reporting poor practice.
AUDIT AND RESEARCH To be an active member of the research development group suggesting and supporting research initiatives within the hospice.
Work in partnership with the Wellbeing Hwb team to develop appropriate tools to monitor effectiveness of services and areas of special interest in care provision at the hospice Solicit feedback and evaluate success of activities and use feedback to improve future programs and services Lead in the completion of service audits in an appropriate and timely manner, feeding back to colleagues and making recommendations for improvements To present findings of research and audit to a variety of professional groups as appropriate to maintain the profile of the service within the wider health community.
EDUCATION AND DEVELOPMENT Work collaboratively with the education team across all departments to develop and deliver education and training as necessary In collaboration with the education team, participate in staff induction, professional development needs, education and training programmes Ensure own compliance and assist in ensuring other staff members comply with the requirements of mandatory training and continuing professional development.
To provide mentorship, supervision and support to newly appointed staff as necessary.
Form a network with colleagues at other hospices and the local community to share and develop best practice Person Specification Qualifications Essential Excellent language and communication skills Desirable Competent in IT Knowledge and Skills Essential Good verbal and written communication skills Able to document clearly and accurately Ability to adapt to changing workload Good IT skills Desirable Knowledge and understanding of the work of volunteers Experience Essential Experience of working with people with life limiting conditions Experience of working within and MDT Able to maintain accurate patient records in line with holistic needs, assessments and care plans Desirable Implementing evidenced based practice Leadership experience Experience of mentoring other staff as appropriate Personal Qualities Essential Have the ability to work alone as well as being part of a large multidisciplinary team Able to work under pressure and to tight deadlines Have strong organisational skills and attention to detail To be patient, kind, positive and enthusiastic DBS disclosure Desirable Welsh speaker Willingness to undergo further training