Guidant Global | Billing Advisor | Reading

2 weeks ago

Reading, United Kingdom Guidant Global Full time

Join SSE as a Billing Advisor and be the go-to expert for our customers' billing inquiries.
In this role, you'll handle billing-related issues, provide accurate information, and ensure customer satisfaction.
We're looking for individuals with strong attention to detail, excellent communication skills, and a commitment to delivering high-quality service.
If you're ready to make a difference and be part of a dynamic team, apply now
Our Business Energy teams supply over 450,000 customer accounts, across broad and diverse client base.
Our teams serve a broad and diverse range of clients from micro businesses to large national corporates, providing a unique service to each business with a commitment to keeping our client's interests at heart and helping to control energy costs.
This fast paced and rewarding role will involve answering customer or internal queries using our case management system, processing Customer invoice validations as well as several other back-office billing tasks.
We will be looking for you to promote and maintain an extremely high level of customer service as well as maintaining good working relationships with internal and external stakeholders.
The successful applicant will be customer and quality-focused, organised, have exceptional attention to detail and be passionate about delivering service excellence at all times.
We are looking for you to have the ability to demonstrate strong planning and organisational skills together with the ability to use own initiative, persuasion and commercial awareness.
Excellent analytical and reconciliation skills would be extremely beneficial in the role.
Previous experience in a customer service environment would also be beneficial.
What happens now?
We understand you're eager to hear back.
We value your time and interest, and if your application is successful, you will be contacted directly by the team within a week.
We appreciate your patience and look forward to the possibility of welcoming you aboard Guidant Global (BH4SF) is acting as an Employment Business in relation to this vacancy.
JBRP1_UKTJ

  • Guidant Global | Billing Advisor | reading

    2 weeks ago

    Reading, Berkshire, United Kingdom Guidant Global Full time

    Join SSE as a Billing Advisor and be the go-to expert for our customers' billing inquiries. In this role, you'll handle billing-related issues, provide accurate information, and ensure customer satisfaction. We're looking for individuals with strong attention to detail, excellent communication skills, and a commitment to delivering high-quality...

  • Guidant Global | Customer Service Advisor | Reading

    2 weeks ago

    Reading, United Kingdom Guidant Global Full time

    Join SSE as a Metering Advisor and play a crucial role in ensuring accurate and efficient meter readings for our customers.In this role, you'll handle meter-related inquiries, resolve issues, and provide exceptional service to ensure customer satisfaction.We're looking for individuals with strong attention to detail, excellent communication skills, and a...

  • Billing Advisor

    2 weeks ago

    Reading, United Kingdom Guidant Global Full time

    Join SSE as a Billing Advisor and be the go-to expert for our customers' billing inquiries.In this role, you'll handle billing-related issues, provide accurate information, and ensure customer satisfaction.We're looking for individuals with strong attention to detail, excellent communication skills, and a commitment to delivering high-quality service.If...

  • Guidant Global | Solution Designer | Reading

    2 weeks ago

    Reading, United Kingdom Guidant Global Full time

    Join SSE as a Solution Designer and be part of a dynamic team driving innovation and excellence.We are looking for a creative and analytical professional to design and implement cutting-edge solutions that meet our clients' needs.If you have a passion for technology, a keen eye for detail, and a commitment to delivering high-quality results, we want to hear...

  • Guidant Global | Solution Designer | reading

    2 weeks ago

    Reading, Berkshire, United Kingdom Guidant Global Full time

    Join SSE as a Solution Designer and be part of a dynamic team driving innovation and excellence. We are looking for a creative and analytical professional to design and implement cutting-edge solutions that meet our clients' needs. If you have a passion for technology, a keen eye for detail, and a commitment to delivering high-quality results, we want...

  • Billing Advisor

    2 weeks ago

    Reading, United Kingdom Guidant Global Full time

    Join SSE as a Billing Advisor and be the go-to expert for our customers' billing inquiries.In this role, you'll handle billing-related issues, provide accurate information, and ensure customer satisfaction.We're looking for individuals with strong attention to detail, excellent communication skills, and a commitment to delivering high-quality service.

  • Billing Advisor

    2 weeks ago

    Reading, United Kingdom Guidant Global Full time

    Join SSE as a Billing Advisor and be the go-to expert for our customers' billing inquiries. In this role, you'll handle billing-related issues, provide accurate information, and ensure customer satisfaction. We're looking for individuals with strong attention to detail, excellent communication skills, and a commitment to delivering high-quality service. If...

  • Billing Advisor

    3 weeks ago

    Reading, United Kingdom Guidant Global Full time

    Join SSE as a Billing Advisor and be the go-to expert for our customers' billing inquiries. In this role, you'll handle billing-related issues, provide accurate information, and ensure customer satisfaction. We're looking for individuals with strong attention to detail, excellent communication skills, and a commitment to delivering high-quality service. If...

  • Billing Advisor

    2 weeks ago

    Reading, United Kingdom Guidant Global Full time

    Join SSE as a Billing Advisor and be the go-to expert for our customers' billing inquiries. In this role, you'll handle billing-related issues, provide accurate information, and ensure customer satisfaction. We're looking for individuals with strong attention to detail, excellent communication skills, and a commitment to delivering high-quality service. If...

  • Customer Service Advisor

    2 weeks ago

    Reading, United Kingdom Guidant Global Full time

    Join SSE as a Metering Advisor and play a crucial role in ensuring accurate and efficient meter readings for our customers.In this role, you'll handle meter-related inquiries, resolve issues, and provide exceptional service to ensure customer satisfaction.We're looking for individuals with strong attention to detail, excellent communication skills, and a...

  • Digital Support Advisor

    3 weeks ago

    Reading, United Kingdom Guidant Global Full time

    The Business Energy Digital Support team is responsible for helping customers use our online portal, manage customers online access permissions and assist IT with further development.As a Business Energy Digital Support Advisor your role will be diverse and dynamic, we have responsibility for: - Responding to customer email enquiries in timely manner -...

  • Business Energy Help Desk Advisor

    3 weeks ago

    Reading, United Kingdom Guidant Global Full time

    Job Summary">Guidant Global seeks a skilled Digital Support Advisor to join our Business Energy team. As a key member of our team, you will be responsible for delivering exceptional customer support and ensuring seamless interactions between customers and our online portal.">Key Responsibilities">Respond to customer email enquiries in a timely and efficient...

  • Billing Advisor

    2 weeks ago

    Reading, United Kingdom Carbon60 Full time

    BILLING ADVISOR Carbon60 is looking to recruit a Billing Advisor to work for a large utility company based in Reading.ROLE : Billing Advisor SALARY: £14 p/h, circa £27,000 per annum (PAYE) JOB TYPE : ongoing LOCATION : Reading (RG1) HOURS : Full time, 37 hours, Monday to Friday WORKING PATTERN : Hybrid working – currently 2 days in the office and 3 days...

  • Billing Advisor

    2 weeks ago

    Reading, United Kingdom Carbon60 Full time

    BILLING ADVISORCarbon60 is looking to recruit a Billing Advisor to work for a large utility company based in Reading.ROLE: Billing AdvisorSALARY: £14 p/h, circa £27,000 per annum (PAYE)JOB TYPE: ongoingLOCATION: Reading (RG1)HOURS: Full time, 37 hours, Monday to FridayWORKING PATTERN: Hybrid working – currently 2 days in the office and 3 days at home....

  • Billing Advisor

    2 weeks ago

    Reading, United Kingdom Carbon60 Full time

    BILLING ADVISORCarbon60 is looking to recruit a Billing Advisor to work for a large utility company based in Reading.ROLE: Billing AdvisorSALARY: £14 p/h, circa £27,000 per annum (PAYE)JOB TYPE: ongoingLOCATION: Reading (RG1)HOURS: Full time, 37 hours, Monday to FridayWORKING PATTERN: Hybrid working – currently 2 days in the office and 3 days at home....

  • Senior Project Coordinator

    4 weeks ago

    Reading, Reading, United Kingdom Guidant Global Full time

    Job Summary:We are seeking a skilled Senior Project Coordinator or Platform Delivery Specialist to join our team at Guidant Global. This role will involve coordinating and driving objectives across multiple stakeholders, including 3rd parties.About the Role:This is an exciting opportunity to work with a forward-thinking team, harnessing cutting-edge...

  • Billing Advisor

    2 weeks ago

    Reading, UK, Berkshire, United Kingdom Carbon60 Full time

    BILLING ADVISORCarbon60 is looking to recruit a Billing Advisor to work for a large utility company based in Reading.ROLE: Billing AdvisorSALARY: £14 p/h, circa £27,000 per annum (PAYE)JOB TYPE: ongoingLOCATION: Reading (RG1)HOURS: Full time, 37 hours, Monday to FridayWORKING PATTERN: Hybrid working – currently 2 days in the office and 3 days at home....

  • Customer Experience Resolution Professional

    3 weeks ago

    Reading, United Kingdom Guidant Global Full time

    Job Description">We are seeking a highly motivated Digital Support Advisor to join our Business Energy team at Guidant Global. In this role, you will be responsible for providing exceptional customer support and ensuring that our online portal is user-friendly and accessible.">Key Accountabilities">Respond to customer email enquiries in a timely and...

  • Sales Support Advisor

    1 month ago

    Reading, Berkshire, United Kingdom Guidant Global Full time

    Are you passionate about providing exceptional customer service and looking to join a dynamic team? SSE is seeking a dedicated Sales Support Advisor to join our growing company. In this role, you will be the backbone of our sales team, ensuring smooth operations and excellent customer experiences. You will handle customer inquiries, process orders, and...

  • Digital Support Specialist

    3 weeks ago

    Reading, United Kingdom Guidant Global Full time

    About the Role">As a Business Energy Digital Support Advisor with Guidant Global, you will play a vital role in helping customers navigate our online portal and manage their access permissions. Your diverse and dynamic responsibilities will include:">Responding to customer email enquiries in a timely mannerProviding expert assistance over the phoneEvaluating...