Receptionist/Administrator

2 days ago

Royal Tunbridge Wells, United Kingdom Maidstone And Tunbridge Wells Nhs Trust Full time

Job summary The Radiology Department of Maidstone & Tunbridge Wells Hospitals are expanding their services and have vacancies for receptionists to join their busy and friendly team.
This is an exciting period in the development of radiology at MTW with the recent introduction of our community diagnostic centre based near to Maidstone Hospital and one which will enhance the availability of diagnostics to patients.The Radiology Department provides a wide range of services within various imaging modalities including CT, x-ray, ultrasound and nuclear medicine.Applicants should have excellent communications skills, a pleasant manner and a reasonable level of computer literacy.
They should have the desire to expand beyond their current experiences with a willingness to learn and meet new challenges.
Main duties of the job Whilst not essential, previous administrative experience in a healthcare setting would be an advantage as would working with patient databases.We are currently working towards a 7-day service, 8am-8pm including bank holidays, to better serve our service users.
If you wish to discuss flexible/specific working hours, we are able to be accommodating and flexible where possible.To work as part of a team providing a high quality of service to patients and staff.
Duties will involve primary responsibility for arriving patients onto the radiology information system Soliton and welcoming them into the department, ensuring smooth running of reception, dealing with telephone queries and general clerical duties.Please note that this role may often attract a high level of applications.
Please note this role may close earlier than the original closing date so please ensure you submit your application as soon as possible.
About us MTW is a large acute hospital trust in the south-east of England.We provide a full range of general hospital services and some aspects of specialist and complex care to around 600,000 people living in west Kent and East Sussex.
We have a team of over 8,000 full and part-time staff.
We also provide specialist cancer services to around 2 million people across Kent and East Sussex via the Kent Oncology Centre.In the 2024 NHS staff survey, our employees ranked MTW among the top 10 NHS Trusts nationwide and the second-best Trust to work for in the South East.Would you like to work flexibly?
In the NHS, we are reminded every day of how important life is.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you.
Speak to us about how we might be able to accommodate a flexible working arrangement.
Job description Job responsibilities Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Standard Level.
(Enhanced level now includes regulated checks against vulnerable adults and children).At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career.
We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients.
We are committed to being a diverse employer and strive to reflect everyone in our local communities.
We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace.
Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible.
You can find out more here: Access to Work: get support if you have a disability or health condition: What Access to Work is - (Interview Date: To be confirmed.
Person Specification Qualifications Essential Good standard of general education - minimum GCSEs Experience Essential Previous experience in reception/customer service environment Desirable Experience of working with NHS environment Knowledge and Skills Essential Use of Microsoft Office and other IT systems Decision making Desirable Soliton experience Database experience

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