Receptionist (Bank)

3 weeks ago

Royal Tunbridge Wells, United Kingdom Nuffield Health Full time

Receptionist (Bank)

Tunbridge Wells Hospital | Customer | Bank | Part Time

£12.25 per hour

Making a great first impression is really important. That's why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have both the confidence and empathy to provide excellent customer care to all sorts of people. It starts with you.

As a Receptionist at our Tunbridge Wells Hospital, you'll bring great communication skills, both face-to-face and over the phone. You're flexible, motivated and you show plenty of initiative. You also have basic computer skills, including Word and Excel.

Nuffield Health is Britain's largest not-for-profit healthcare organisation. Join us as a Receptionist in our Tunbridge Wells Hospital and play your part in building a healthier nation.

You will be the face of Nuffield Health and sensitive to our customer's needs.

As a Receptionist, you will:

  • Use your empathy and customer service skills to build positive relationships.

  • Put people at ease when they visit your department.

  • Answer the phone, dealing with enquiries and booking appointments.

  • Welcome patients, in person, and directing them to the appropriate changing or waiting rooms.

  • Crucially, you will also help the department run smoothly by preparing clinical paperwork, referral forms and charge sheets, plus terms and conditions.

As a Receptionist, you will have:

  • Great communication skills.

  • The ability to explain sensitive or complicated information in a clear, sympathetic and easily understood way.

  • Ideally, you will have experience of working within Healthcare administration or a relevant reception environment.

  • Good IT and keyboard skills.

  • Be very flexible to cover in the day, weekends and holiday periods.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. From Holiday in line with the Working Time Directive, Access to our Pension Scheme and discounted gym membership at £15.00 a month.

Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.

Nuffield Health Tunbridge Wells Hospital.

The Nuffield Health Tunbridge Wells Hospital are recognised for their friendly atmosphere, clinical expertise, and high standards of care.

Our purpose-built hospital has been established since 1968. With 40 en-suite bedrooms, a busy outpatients and pre-assessment departments. We also provide a diagnostic imaging service (MRI, CT, Ultrasound, Mammography and X-ray), pathology, paediatric unit, surgical recovery ward, cancer care unit, 3 state of the art operating theatres and physiotherapy services.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.

It starts with you.

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