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Customer Care Advisor
1 month ago
TeamJobs are looking for Customer Care Advisors in Ringwood
Salary: £23,795 (OTE £25,800) Location: Ringwood, Hampshire (with off-site training as needed) Hours: 40 hours per week, flexible shifts between 7:00 am - 10:00 pm, Monday to Sunday.
Our client is a global customer service provider looking for a Contact Centre Consultant to deliver outstanding customer support for magazine subscription clients.
The role involves handling calls, emails, live chat, and social media inquiries, ensuring a professional and timely response to customers.
Key Responsibilities: Respond to customer queries via phone, email, and digital platforms.
Deliver a fantastic customer experience through excellent service and communication.
Collaborate with team members to enhance customer satisfaction and team performance.
What They Offer: Competitive salary with performance-related bonuses.
Career development opportunities, with training and salary increases for added responsibilities.
Generous perks: discounted bus tickets, gym membership, eye test vouchers, and more.
Fun, sociable working environment with regular incentives and rewards.
Working Hours: Flexible shifts, with schedules provided bi-weekly.
You must be available for shifts between 7:00 am and 10:00 pm, including occasional weekends as needed.
Training: Comprehensive training and ongoing support are provided, including induction on company systems and customer interaction best practices.
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