Customer Service Advisor
6 days ago
Customer Service Advisor Newcastle, NE12 8BUSalary: Starting at £23,000 increasing to £25,000 with role progression plus £1,200 performance based bonusWorking Hours: 37.5 hours per weekShift Patterns: 7.5 hr shifts between 8am to 9pm, Monday - Sunday (5 days on, 2 days off)Holidays: 29 days holidays (increases to 31 days after 12 months’ service) including bank holidays.Verisure Services are looking for Customer Service Advisors to join our Newcastle team in Quorum Business Park.Verisure is the leading European provider of professionally monitored security systems with 24/7 response services. We protect over 5.1 million families and small businesses across 17 countries in Europe and Latin America. Our mission is to provide our customers peace of mind by protecting what matters most to them.Job Responsibilities:Provide excellent customer service within a multichannel inbound teamDealing with customer complaints effectivelyAnswer customers’ queriesAssist customers with billing and system queriesSpeaking to customers over the phone when necessaryUpdate information in our customers’ recordsSkills & Experience:6 months’ experience in customer service, preferably in a multichannel role managing live chat, WhatsApp, email or social mediaExcellent written communication skills with problem solving attitudeMultitasking and managing multiple customers at one timeStrong computer and MS office skillsBenefits Package: At Verisure, we value our team members and offer a comprehensive benefits package to enhance your experience:Enjoy your birthday off as a special treat.Satisfy your cravings at our onsite coffee shop and our canteen.Stay active with discounted gym and health club memberships.Access private healthcare and MediCash cash plan.Unlock a world of freebies and discounts with PerkBox.Earn rewards through our employee referral program.Enhanced maternity and paternity scheme.Enjoy discounts on our alarm systems.Contribute to a greener lifestyle with the Cycle to Work Scheme.Verisure Career OpportunitiesA career with Verisure offers far more than just a job. We offer internal mobility, training and development, international opportunities, and tools to help you develop new skills.Diversity & InclusionVerisure is an equal opportunities employer. We recognize the richness that diversity brings and encourage applicants from all backgrounds to apply. We champion an inclusive and collaborative culture and empower all employees to succeed and grow. Please reach out to us if you have any specific requirements throughout the recruitment process, we are happy to help.With over 35 years of insight, experience, and innovation, Verisure is known for category-creating marketing, sales excellence, innovative products and services, and customer-centricity.Thanks to a strong focus on high quality, our customers are amongst the most satisfied and loyal in our industry. We have some of the strongest growth and retention rates globally in consumer-facing services which demonstrates our exceptional service levels and strong value proposition to our customers.Ready to join our teamand make your dream job a reality? Apply today and we’ll get in touchBe you. Be more. Be Verisure.All employees must complete a DBS check, provided by Verisure to all successful candidates
-
Customer Service Advisor
4 weeks ago
Forest Hall, United Kingdom CV-Library Full timeJob Description Customer Service Advisor Newcastle, NE12 8BU Salary: Starting at £23,000 increasing to £25,000 with role progression plus £1,200 performance based bonus Working Hours: 37.5 hours per week Shift Patterns: 7.5 hr shifts between 8am to 9pm, Monday - Sunday (5 days on, 2 days off) Holidays: 29 days holidays (increases to...
-
Customer Service Advisor
4 months ago
Forest Hall, United Kingdom CV-Library Full timeCustomer Service Advisor Newcastle, NE12 8BU Salary: Starting at £23,000 increasing to £25,000 with role progression plus £1,200 performance based bonus Working Hours: 37.5 hours per week Shift Patterns: 7.5 hr shifts between 8am to 9pm, Monday - Sunday (5 days on, 2 days off) Holidays: 29 days holidays (increases to 31 days after 12...
-
Technical Customer Service Advisor
6 days ago
Forest Hall, United Kingdom Verisure UK Full timeTechnical Customer Service AdvisorQuorum Business Park, Longbenton - NE12 8BUSalary: £23,000 - £25,000 per annum + Performance based bonusWorking hours: Full time, 37.5 hours per week, shift pattern between 9am – 8pm Monday-Sunday (5 days on 2 days off)Holidays: 21 days plus bank holidays increases to 23 days plus bank holidays after 1 years’...
-
Customer Care Call Advisor
4 months ago
Forest Hall, United Kingdom CV-Library Full timeCustomer Care Call Advisor Newcastle, NE12 8BU Salary: Starting £22,500 basic increasing to £24,500 with role progression. Role includes uncapped commission (up to £50,000 OTE) Working Hours: 37.5 hours per week Shift Pattern: Monday to Friday between 9am until 5:30pm Holidays: 29 days’ annual leave including bank holidays,...
-
Customer Care Call Advisor
6 days ago
Forest Hall, United Kingdom Verisure UK Full timeCustomer Care Call AdvisorNewcastle, NE12 8BUSalary: Starting £22,500 basic increasing to £24,500 with role progression. Role includes uncapped commission (up to £50,000 OTE)Working Hours: 37.5 hours per weekShift Pattern: Monday to Friday between 9am until 5:30pmHolidays: 29 days’ annual leave including bank holidays, increasing to 31 days after 1...
-
Customer Service Advisor
7 months ago
Waltham Forest, United Kingdom GLL Full time**Role: Customer Service Advisor** **Location: Waltham Forest: Chingford Leisure Centre** **Salary: £13.57 per hour** GLL is looking for a Customer Service Advisor in Waltham Forest at Chingford Leisure Centre. If you have the passion for people, ability to deliver a first-class customer service experience, this is your chance to be part of one of the...
-
Customer Service Advisor
2 weeks ago
Waltham Forest, United Kingdom GLL Full time**Location: Waltham Forest** **Salary: £12.66 per hour** GLL is looking for a Customer Service Advisor in the Waltham Forest Partnership. If you have the passion for people, ability to deliver a first-class customer service experience, this is your chance to be part of one of the largest leisure groups in the UK. As Customer Service Advisor, you'll enjoy...
-
Customer Service Advisor
1 week ago
Forest Hill, United Kingdom GLL Full timeGLL is looking for a Customer Service Advisor at Forest Hill Pools. If you have the passion for people, ability to deliver a first-class customer service experience, this is your chance to be part of one of the largest leisure groups in the UK. As Customer Service Advisor, you'll enjoy making a difference to every person who walks through our centres, be it...
-
Retentions Advisor
3 months ago
Forest Hall, United Kingdom CV-Library Full timeJob Description Retentions Advisor Newcastle, NE12 8BU Salary: Starting £22,500 basic increasing to £24,500 with role progression. Role includes uncapped commission (up to £50,000 OTE) Working Hours: 37.5 hours per week Shift Pattern: Monday to Friday between 9am until 5:30pm Holidays: 29 days’ annual leave including bank...
-
Collections Advisor
2 weeks ago
Forest Hall, United Kingdom CV-Library Full timeCollections Advisor Quorum Business Park, Newcastle, NE12 8BU Full-time Salary: Starting at £22,500 increasing to £24,500 with role progression + up to £12,600 performance bonus Working Hours: 37.5 hours per week Shift Pattern: Monday – Friday 08:30-17:00 or 09:30-18:00 Holidays: 21 days plus bank holidays increases to 23 days...
-
Inbound Customer Service Advisor
2 weeks ago
Forest Row, United Kingdom Ben's Gutters LTD Full time**PRODUCTIVE Inbound Customer Service Advisor Wanted** If you want to have a calm, easy job, without much responsibility and independent creation, then stop reading because this job opportunity is not for you! **Are you hard-working and looking for a stable, predictable and secure career? Then, we are looking for you!** **This job opportunity is ideal for...
-
Customer Service Advisor
7 months ago
Waltham Forest, United Kingdom Morgan Sindall Property Services Full time**Permanent - Part Time** **Any 3 days out of 7 from 12am to 8am to include weekends, from home.** We are looking to recruit a Customer Service Advisor to join our team working from home on our midnight shift. **About the Role** Joining our team, you’ll be responsible for liaising with clients, sub-contractors, suppliers and supervisors to schedule...
-
Retentions Advisor
6 days ago
Forest Hall, United Kingdom Verisure UK Full timeJob DescriptionRetentions AdvisorNewcastle, NE12 8BUSalary: Starting £22,500 basic increasing to £24,500 with role progression. Role includes uncapped commission (up to £50,000 OTE)Working Hours: 37.5 hours per weekShift Pattern: Monday to Friday between 9am until 5:30pmHolidays: 29 days’ annual leave including bank holidays, increasing to 31 days after...
-
Collections Advisor
6 days ago
Forest Hall, United Kingdom Verisure UK Full timeCollections AdvisorQuorum Business Park, Newcastle, NE12 8BUFull-timeSalary: Starting at £22,500 increasing to £24,500 with role progression + up to £12,600 performance bonusWorking Hours: 37.5 hours per weekShift Pattern: Monday – Friday 08:30-17:00 or 09:30-18:00Holidays: 21 days plus bank holidays increases to 23 days plus bank holidays after 1...
-
Technical Support Advisor
1 month ago
Forest Hall, United Kingdom CV-Library Full timeTechnical Support Advisor Quorum Business Park, Longbenton - NE12 8BU Salary: £23,000 - £25,000 per annum + Performance based bonus Working hours: Full time, 37.5 hours per week, shift pattern between 9am – 8pm Monday-Sunday (5 days on 2 days off) Holidays: 21 days plus bank holidays increases to 23 days plus bank...
-
Customer Advisor
7 months ago
Waltham Forest, United Kingdom B&Q Full time**About the role** **Customer Advisor** **Part time - 20 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £12.21 per hour (Inclusive of an 51p per hour, store specific location allowance)** **B&Q Leyton** We believe anyone can improve their home to make life better. Every day, we...
-
Customer Service Team Manager
6 days ago
Forest Hall, United Kingdom Verisure UK Full timeCustomer Service Team ManagerNewcastle Upon TyneFull-time, permanentSalary: £29,000 pa Basic + up to £2,400 pa Performance BonusWorking hours: Shifts rotational between 8am – 9pm Mon to Sun 5 on 2 shift cycle flexible to business needsHolidays: 21 days holidays (increasing to 23 days after 1 years’ service) plus bank holidaysVerisure is the...
-
Customer Service Team Manager
1 month ago
Forest Hall, United Kingdom CV-Library Full timeCustomer Service Team Manager Newcastle Upon Tyne Full-time, permanent Salary: £29,000 pa Basic + up to £2,400 pa Performance Bonus Working hours: Shifts rotational between 8am – 9pm Mon to Sun 5 on 2 shift cycle flexible to business needs Holidays: 21 days holidays (increasing to 23 days after 1 years’ service)...
-
Customer Advisor
2 weeks ago
Waltham Forest, United Kingdom B&Q Full time**About the role** **Part Time - 12 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **£10.10 per hour (Inclusive of an £0.50 per hour, store specific location allowance)** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice,...
-
Multi-Channel Customer Service Operator
4 months ago
Forest Hall, United Kingdom CV-Library Full timeMulti-Channel Customer Service Operator Newcastle, NE12 8BU Salary: Starting at £23,000 increasing to £25,000 with role progression plus £1,200 performance based bonus Working Hours: 37.5 hours per week Shift Patterns: 7.5 hr shifts between 8am to 9pm, Monday - Sunday (5 days on, 2 days off) Holidays: 29 days holidays (increases to 31...