Customer Representative

1 month ago

Burgh Heath, United Kingdom Nationwide Building Society Full time

At Nationwide, a Customer Representative role is having the ability to best support our customers with our great services, across all our channels.
From transactions on the till, allocated time handling inbound calls from customers, to supporting product applications though digital sales.
Providing first class service in person, via phone and online - but don't worry you will be trained up on this.
It is an important role within the branch, and we are the gateway to protecting and looking after our customers working closely as a team.
We need a Customer Representative for our branch in Camberley.
This role is a permanent position working full time, 35 hours per week, Monday to Saturday.
Our Interview Date is likely to be 18th December 2024.
If this role is advertised as part time the salary will be pro rata.
You'll need to be within a 45minute commute of the branch you're applying to work in, and here's the good news.
Whilst major banks continue to close branches, we're keeping ours open.
Nationwide's commitment to the High Street means we now have the UK's largest network, with over 600 branches.
So if the location you're considering is outside the 45 minutes then please check our other vacancies that are closer to you.
Your training will be based virtually in branch.
Our training pathway is designed to ensure you are successful in your role and the first 3 weeks are really important to your career journey with us.
With this in mind, within those first few weeks, we ask that no holiday is taken.
If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.
What you'll be doing What is important is to know every branch is different, and we are all in this together working to have the best version of our branches
What can't a Customer Representative do
This is the great part about this role, it's so versatile.
There is an opportunity to work on the counter completing transactions and educating customers on our digital services and easier ways to bank with us.
A large part of the role will be dealing with customer queries through our various channels including online and via the phone.
We build up our knowledge day in day out to ensure we can answer all our customers' queries.
They are the most important part of our day.
About you We're not just looking for your experience and skills.
We're also interested in who you are as a person.
Why?
Because our customers are made up of so many different kinds of people and we want our employees to be just as diverse.
Are you someone who really does want to make a difference for our customers?
Working for a building society you will have the opportunity to change someone's life for the better.
You'll take care of our customers from guiding them through online banking to discussing our range of services whilst adapting your style to suit all our customers needs.
You need to be comfortable using digital tools and applications.
We are the front line in protecting our customers, building our society.
Our Customer First behaviours are all about putting customers and members at the heart of how we work together.
You can strengthen your application by showing the behaviours that resonate with you, and how you might have already demonstrated these.
Say it straight - This is about being honest and direct with good intent and saying what needs to be said in the room.
It's also about being clear, precise, and using language that we and, importantly, our customers and members can understand.
Push for better - This is about aiming high and constantly looking for better in how we work together and serve our customers and members.
Get it done - This is about prioritising what will have the greatest impact, being decisive and taking accountability for delivering on the end-to-end outcome.
We know applying for jobs can sometimes feel like you're sending an application into a black hole.
We review each application individually.
So, it's a good idea to call out your most relevant experience on your application to give yourself the best chance.
The extras you'll get There are all sorts of employee benefits available at Nationwide, including: A personal pension - if you put in 7% of your salary, we'll top up by a further 16% Up to 2 days of paid volunteering a year 25 days holiday, pro rata Life assurance worth 8x your salary A great selection of additional benefits through our salary sacrifice scheme Access to an annual performance related bonus Access to training to help you develop and progress your career.
Wellhub- Access to a range of free and paid options for health and wellness Opportunity to increase your salary by £500 after 12 months in role when you can evidence competence in specified core activities and skills What makes us different Nationwide is the world's largest building society.
With over 15 million customers, we have a relationship with almost a quarter of the UK's population.
We've got the scale to compete with the big banks, but we're not a bank .
As a building society, we're owned by our members - that's our customers who have their current account, mortgage or savings with us.
It means we can do things differently to deliver our Purpose - Banking - but fairer, more rewarding, and for the good of society.
When you work at Nationwide, you can experience that difference for yourself.
You'll be part of a high-performing, purpose-driven organisation that offers rewarding career experiences and a highly competitive range of benefits to match.
You'll also be joining us at an important time as we seek to reach more and more people in the UK.
We want everyone in the UK to know that they don't have to bank with a bank.
They can choose a modern mutual instead.
What to do next If this role is for you, please click the 'Apply Now' button.
You'll need to attach your up-to-date CV and answer a few quick questions for us.
Once we've received your application successfully, we will invite you to the first stage; our online assessments
Within a few hours you'll receive a link to your unique candidate hub - here we'll ask you to complete some online assessments within 48 hours of applying; these include a situational judgement test, checking and numerical assessments - all focussed around what's important to us in a member facing role at Nationwide.
In your candidate hub you'll also be able to get hints and tips and watch video's from our colleague's giving you a really good idea of what it's like to work here at Nationwide.
We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.

  • Customer Service Representative

    2 weeks ago

    Burgh Heath, United Kingdom Focus Resourcing Group Careers Full time

    Our prestigious client based on the outskirts of Camberley are currently recruiting for an experienced Customer Service Representative to join their busy team.The customer service team delivers an efficient and consistent service from start to finish so we are looking for an enthusiastic & experienced person.* Location : Camberley * Job type: Permanent *...

  • Customer Service Representative

    2 weeks ago

    Burgh Heath, United Kingdom Focus Resourcing Group Full time

    Our prestigious client based on the outskirts of Camberley are currently recruiting for an experienced Customer Service Representative to join their busy team.The customer service team delivers an efficient and consistent service from start to finish so we are looking for an enthusiastic & experienced person.* Location : Camberley Do you have the right...

  • Customer Service Representative

    3 weeks ago

    Burgh Heath, United Kingdom Mulberry Recruitment Full time

    My client based in Camberley are seeking a Customer Service Representative to join their team.You would be responsible for providing comprehensive knowledge of all products and offer excellent support to both internal and external customers, including the external sales teams.You would also be processing quotes and orders within a set service level.Duties...

  • Customer Care Representative

    6 days ago

    Burgh Heath, United Kingdom Siemens Healthineers Full time

    Join us in pioneering breakthroughs in healthcare.For everyone.Everywhere.Sustainably.Our inspiring and caring environment forms a global community that celebrates diversity and individuality.We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique...

  • Customer Service Desk Assistant

    4 weeks ago

    Burgh Heath, United Kingdom Ppm Recruitment Full time

    Customer Service Desk Assistant - Camberley Work Hours: 09:30 - 17:30 Salary: £13.63 per hour This is a temporary role working dates though December, There is cover needed very often at the location and you will always be offered the work first and this role may even become longer term.About the Role: We are looking for a proactive and detail-oriented...

  • Customer Service Representative

    8 hours ago

    Haywards Heath, United Kingdom Page Personnel Finance Full time

    **Client Details** My client is a well-established company based in Haywards Heath. **Description** The key responsibilities of the Customer Service Representative will be: - Develop and provide an excellent level of verbal / written communication skills to provide first class customer service - To be able to multi-skill, as eventually, you will be...

  • Customer Service Representative

    6 days ago

    Haywards Heath, United Kingdom Travail Employment Group : Burgess Hill Full time

    **Customer Service Representative** £22,000, Permanent, Haywards Heath, 37.5 hours a week, Monday to Friday, Either 8:30 - 17:00 (1 hour lunch) or 09:00 - 17:00 (30-minute lunch), 25 days annual leave plus bank holidays, reduced membership programme, employee assistance programme We are thrilled to be working with one of our long-term clients, based...

  • Customer Service Representative

    6 days ago

    Haywards Heath, United Kingdom Travail Employment Group : Burgess Hill Full time

    **Job Title: Customer Service Representative** **Salary**: £20600 **Duration**: Permanent **Location**:Haywards Heath **Hours**:37.5 hours a week, Monday to Friday, Either 8:30 - 17:30 (1 hour lunch) or 09:00 - 17:00 (30-minute lunch) **Benefits**:25 days annual leave plus bank holidays, reduced membership programme, employee assistance programme We...

  • Customer Service Representative

    3 weeks ago

    Haywards Heath, West Sussex, United Kingdom Bupa Global Full time

    Job OverviewWe are seeking an experienced Customer Service Representative to join our team at Bupa Global. As a key member of our care home reception team, you will be responsible for providing exceptional customer service to visitors and residents.

  • Customer Service Representative

    1 month ago

    Haywards Heath, West Sussex, United Kingdom Barker Munro Recruitment Ltd Full time

    Job SummaryWe are seeking an experienced Customer Service Representative to join our team at Barker Munro Recruitment Ltd. This role involves resolving customer complaints and issues in a timely and efficient manner.Key ResponsibilitiesManage customer inquiries and resolve issues via phone, email, or in-personDevelop and maintain strong relationships with...

  • Customer Service Representative

    2 weeks ago

    Haywards Heath, West Sussex, United Kingdom Compass UK & Ireland Full time

    About the RoleWe are seeking a motivated and enthusiastic Customer Services Assistant to join our team. As a key member of our hospitality team, you will be responsible for delivering exceptional customer experiences in a fast-paced environment. Your primary focus will be on preparing high-quality food that delights our clients and customers, while...

  • Sales and Customer Service Representative

    4 weeks ago

    Haywards Heath, West Sussex, United Kingdom Monkhouse Full time

    Monkhouse is committed to delivering exceptional customer experiences, and as a Sales and Customer Service Representative, you will be at the forefront of this mission.We are looking for a motivated and results-driven individual who can provide outstanding service to customers while working collaboratively with colleagues.Your responsibilities will...

  • 7.5 Tonne Driver

    1 month ago

    Burgh Heath, United Kingdom Gotpeople Full time

    7.5 Tonne Multi-Drop Delivery Driver / Merchandiser in Camberley, Surrey We are recruiting for a 7.5 Tonne Multi-Drop Delivery Driver for food deliveries.In your role as a customer delivery driver, you will be required to deliver, clear and replenish shelves in stores to customers whilst representing the company with a professional approach.Requirements of a...

  • Customer Service Representative

    6 months ago

    Haywards Heath, United Kingdom Rainbow Recruitment Services Full time

    We are seeking a self-motivated and customer-focused individual to join our team as a Customer Service Representative. This is a great opportunity to join a dynamic and growing company in **Haywards Heath, West Sussex.** **Responsibilities**: - Provide accurate and timely information to customers regarding services, and booking status updates - Assist...

  • Service Chefs

    2 weeks ago

    Burgh Heath, United Kingdom Compass Group Uk Full time

    Job Description We're currently recruiting an ambitious Chef to help us create exceptional food experiences for Eurest on a full time basis contracted to 37.As a Chef, you will be responsible for preparing and serving the kind of food that truly brightens our clients' and customers' days, all within the market-leading food service company in the UK.You'll...

  • Chef De Partie

    4 weeks ago

    Burgh Heath, United Kingdom Compass Group Uk Full time

    Chef de Partie - Gibraltar Barracks, Minley £13.85 per hour, 40 Hours Per Week 5 out of 7 days, One weekend in Two Discounted Gym, Meals on Site, Laundered Uniform 2 Weeks off at Christmas We have an exciting opportunity for an ambitious Chef de Partie to help us create exceptional food experiences for Defence on a full time basis, contracted to 40 hours...

  • Chef De Partie

    4 weeks ago

    Burgh Heath, United Kingdom Compass Group Full time

    Chef de Partie - Gibraltar Barracks, Minley £13.85 per hour, 40 Hours Per Week 5 out of 7 days, One weekend in Two Discounted Gym, Meals on Site, Laundered Uniform 2 Weeks off at Christmas We have an exciting opportunity for an ambitious Chef de Partie to help us create exceptional food experiences for Defence on a full time basis, contracted to 40 hours...

  • School Catering Assistant

    1 month ago

    Burgh Heath, United Kingdom Compass Group Full time

    As a Catering Assistant, you'll be part of a dynamic, fast-paced team, contributing to a positive and friendly work environment.The role offers numerous opportunities for growth within a company that values individuality and invests in its employees.Your hard work will be recognised and rewarded, making it an excellent chance to advance in a supportive...

  • Principal Engineer

    1 month ago

    Burgh Heath, United Kingdom Matchtech (Fulfiment) Full time

    Are you ready to shape the future of secure submarine systems?We're seeking a Security Architect Principal Engineer to lead in the design, development, and delivery of security-driven solutions for our advanced technologies.Your Role As a pivotal member of the Product Security Engineering (PSyE) team, you'll ensure that our systems are designed and operated...

  • Brand Manager

    1 month ago

    Burgh Heath, United Kingdom Sc Johnson Ltd Full time

    Brand Manager Location: Frimley, Surrey Function: Marketing SC Johnson is a fifth-generation family company built on a spirit of adventure and winning the right way.We have been leading with purpose for over 130 years, building top brands such as Raid, Glade, Kiwi, OFF!, Windex, Ziploc and more, in virtually every country.Through these household names, we...