Business Process Specialist

6 days ago


Reading, United Kingdom Project People Full time

Job Description Business Process Specialist 6-month contract Reading – Hybrid-working The People team are accountable for the management, welfare and wellbeing of all employees working within MBNL, that enable Three and BT-EE to deliver best customer experiences.
The Health, Safety, Quality and Environment team, working within the People team, is responsible for the management of Health and Safety, Quality and Environmental compliance of all work undertaken on the Radio Access Network sites used by Three and BT-EE.
The Business Process Specialist is a key role within the Quality and Health and Safety Teams and reporting to the Process Assurance and CI Lead supporting the delivery of MBNL's transformation to an infrastructure manager.
This is a hybrid role with a minimum of 2 days per week based from our Central Reading office.
What you will do: Support the QA team in developing the MBNL Process Mapping framework – including appropriate use of relevant tools and systems.
Collaborate with process owners and key stakeholders to facilitate and manage the identification and modelling of business processes and procedures.
Facilitate and support workshops involving internal and external stakeholders.



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