Care Unit Co-Ordinator
2 weeks ago
Job summary An exciting opportunity has arisen to join the CAMHS/Family Care Unit as Care Unit Co-ordinator.You will show good leadership and communication skills, be able to deal with complex and varied information and be flexible and compassionate to the needs of the service receivers and team members.You will receive regular supervision and guidance from colleagues and management to support you in this role and you will be supported to develop your knowledge-base and skill.
There will be opportunity to engage in varied, leadership development training within the organisation and be supported to develop their career.You will be expected to lead, motivate and influence individuals, have excellent communication and analytical skills and be able to juggle the competing demands of the role whilst supporting the Care Unit.
Main duties of the job To provide a high level of professional and confidential coordination of the administrative staff for the Care Unit.
The post holder will provide support to the Service Manager/Assistant Service Manager in all aspects of hospital and community performance management.The successful candidate will be expected to provide: Management of administrative staffSupport to senior clinical and management staffWork in cohesion with other Care UnitsWaiting list and waiting time managementOperational coordination and problem solving About us Our vision: Exceptional patient care provided by exceptional people.Our mission: To bring our people communities and partners together - providing care we can all be proud of.
We all play a part in achieving this, by living up to the values we promise to our patients and each other.
As members of staff, we will be guided by our Proud to CARE values:COMPASSION- treating everyone with kindness - welcoming diversity and inclusion, considering individual needs and challenging inappropriate behaviours outside of our values.AMBITION- Aspiring to be the best - reaching high standards, providing exceptional care and services; and achieving measurable improvements in people's health and wellbeingRESPECT- Valuing and appreciating everyone - listening, learning and acting on their experiences, being open and honest; and recognising that working with others brings benefits.ENCOURAGEMENT- Opportunities for all - supporting education and development, helping people to bring their improvement ideas to life and speak-up; and getting everyone involved in our future.Leading the Chesterfield Waysupports the Trust's priorities and ambitions - and sets out the behaviours and characteristics that leaders are expected to adopt and that all staff can role model, to make the Trust an even better place to work; and to support the delivery of exceptional care.
It provides a framework for leadership and supports individual progression through appraisal, progression, and personal development.
Job description Job responsibilities The Care Unit Co-ordinator role is an operational role where the main duties revolve around staff management of several administrative and clerical teams, as well as coordination of the Care Unit's outpatient activity to meet demand.
Please see attached job description and person specification for full details.
Person Specification Qualifications Essential Recognised management qualification (ILM/BTEC/NVQ) or equivalent experience Good typing skills English and Maths GCSE or equivalent - C or above Desirable ECDL Office based training such as NVQ Audio Typing Experience Essential Experience of managing staff and leading a team Experience of working as part of a multi-disciplinary team Previous experience of capturing data in an information system or database Demonstrate ability to prioritise own workload and that of others Experience of presenting reports and validating data Desirable Previous NHS experience Previous office experience Knowledge of HR processes Skills Essential Excellent communication skills - verbal and written Excellent prioritisation, planning and organisation skills Excellent computer skills - Outlook, MS Office, Teams and other IT Systems Ability to problem solve Knowledge of Excel spreadsheets and accurate data inputting Ability to work to deadlines Ability to receive complex instructions and act on them appropriately Ability to work under pressure Rota management and task delegation Knowledge of office-based protocols and processes Desirable Previous waiting list management Medical terminology Previous experience of hospital PAS systems including SystmOne, Careflow and Dragon
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