Customer Insights Manager

5 days ago


Stockport, United Kingdom NA Full time

CUSTOMER INSIGHT MANAGER Stockport, 2 days a week on-site Up to £70,000 The Company: Joining a UK based company who provides private health and life insurance to members. They partner with business to provide this offer to employees.
The Role: As a Customer Insight Manager, you will be responsible for:
Provide insights into end-to-end customer journeys Gathering insights from surveys and complaints and delivering true insights Conducts or commissions research to offer valuable insights for businesses Optimising customer journeys to enhance advocacy, loyalty, and customer experience Analyse Voice of customer and speech analysis Skills/Requirements: - Mentoring experience
- Insight and Analytics experience
- Matillion desirable
Interview Process: 2 stage process



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