Administrator - Community Services

5 hours ago

Harwell, United Kingdom Principal Medical Limited Full time

Job summary Principal Medical Limited is seeking a dedicated and organised Administrator to join our Community Services Department.
In this role, you will provide essential administrative support, ensuring the smooth and efficient running of services that benefit the local community.
As an integral part of our team, you will be responsible for managing records, coordinating appointments, liaising with healthcare professionals, and assisting with general office duties to support the delivery of high-quality healthcare services.This advert may close earlier than the indicated date if sufficent applications are recieved.
Main duties of the job The post-holder will be required to provide operational /administrative support to various teams across the organisation.
The postholder will be required to communicate professionally and courteously at alltimes with both internal and external colleagues.The two main duties of the role will be as follows:Assist with the coordination of referrals for our community teams.Allocate workload according to activity.
About us PML is a successful not-for-profit, GP-led organisation providing various NHS community and primary care clinical services to patients across Oxfordshire and Northamptonshire.
We have evolved as a NHS healthcare provider since 2004 and in the last few years have grown significantly, now employing around 300 staff with a turnover of circa £16m.
PML holds GMS contracts, as well as being a GP Federation representing circa 50 GP practices covering approximately 650,000 patients.We welcome applicants from a diverse range of backgrounds and circumstances and people with protected characteristics under the Equality Act 2010 Job description Job responsibilities Administration Duties:Provide real time capacity information toreferrers of all services using information provided by clinical teams.
Coordinate clinical teams to ensure the mostappropriate use of resources based on patient need and geographical location Maintain contemporaneous information on ITsystems with appropriate systems for back up in the event of systems failure toensure that there is no disruption to service delivery Access GP clinical systems and other informationsystems where appropriate to enter read codes, update records on behalf of theteams where necessary Take telephone messages and relay to therelevant person/team in a prompt, efficient manner Liaise with General Practitioners, PracticeManagers and other staff as appropriate.
Assist in the collation of data for reportingpurposes.
Ensure that all non-clinical equipment is fitfor purpose and in full working order, and to purchase and manage consumables,ensuring adequate stocks of all necessary items.
Ensure records, information systems and filesare maintained accurately, to allow a clear audit trail.
Work safely at all times in accordance withlegislation, and in line with company policies and procedures.
Carry out any other appropriate duties asrequired ManagementAllocate tasks on a daily basis as required asorganisational priorities changeEnsure that all public and professionalenquiries are dealt with by the administrative team in an efficient, polite andconfidential manner and/or passed onto the relevant member of staff for actionGovernanceAssist in the collation of data for reportingpurposes.Ensure that all non-clinical equipment is fitfor purpose and in full working order, and to assist the Operations SupportManager to manage consumables.Work safely at all times in accordance withlegislation, and in line with company policies and procedures.Professional / Ethical PracticeActing in accordance with Principal MedicalLimited (PML) protocols and policies and the Law.Maintaining confidentiality and communicatingpatient information in accordance with the Data Protection Act 1998.Working in a non-judgmental anti-discriminatoryway, with regard to the cultural and religious beliefs of individuals andgroups.Working within boundaries of competency andknowledge at all timesEnsure safety of clinical team who may be loneworking through monitoring and seeking clarification of signing on and offPersonal DevelopmentAttending staff meetings, team meetings andin-service training as directed Taking responsibility for his / her own learningand developmentParticipating in an annual appraisal to identifypersonal / professional development planTaking anactive part in learning opportunities and keeps their own personal learning anddevelopment portfolioTaking opportunities to assist other health andsocial care disciplinesUnderstanding own position and job within theteamUnderstanding where to go for support whenneededParticipate in the induction of new staff asrequiredIt is the duty of all employees of PML toensure a safe working environment and safe working practices are maintained atall times.Staff should be prepared to work at anylocation within the Company to accommodate the needs of the service.This job description seeks to outline thekey duties and responsibilities of the post holder and is not a definitivedocument and does not form part of the main statement of terms and conditions.This job will be reviewed periodically and changes may be made in consultationwith the post-holder.
Person Specification Experience Desirable Familiarity with healthcare sector Experience in healthcare administration Qualifications Essential Educated to GCSE level and above Excellent written/ communication skills Desirable Further qualification in administration Other Essential A high standard of accuracy and attention to detail Ability to use own judgement on when to take initiative and when to take advice A flexible, good humoured approach Skills and Knowledge Essential Excellent oral and written communication skills.
Good organisational skills with an ability to prioritise Methodical, efficient approach to office procedures and record keeping Good inter-personal skills

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