Service Delivery Manager

2 weeks ago


Oxford, United Kingdom The Recruitment Group Full time

Our wonderful client, a successful, innovative and growing business in Oxford, are looking to add a Service Delivery Manager to their team.
This role will be focussed on managing relationships with your Buyers to maximise customer success.
We are looking for an individual with a proven track record in face to face client meetings and experience delivering presentations to clients.
The ideal candidate with have a minimum of 3 years' experience in a B2B Customer Success/ Service Delivery environment.
Benefits for this role include: - 25 days holiday + bank holidays - Performance related bonus - Compassionate leave - Flexible working (Hybrid) - Social Events - Free parking - Flexi Fridays
Key responsibilities will include: - Develop an engaging relationship with clients to maximise customer satisfaction - Develop tools and strategies for the clients to ensure they can recognise the value they are getting - Ensure Supplier escalations are managed appropriately - Create and manage the budget for your client's buyer accounts - Maintain action plans for your Buyers and deliver reports to senior managers - Deliver performance reports to sector managers to ensure standards are withheld - Facilitate training to ensure the Buyers have excellent knowledge of the systems and processes Travel to clients will be required 1-2 times per month so a drivinglicense is essential.
It is also important that you will display experience in managing information within a service environment and have demonstrated the ability to manage customer relationships.
If you would like to know how we will store and process your data, please visit The Recruitment Groups home page to read our GDPR Data Protection Statement.
For more information and to apply, get in touch with our Oxford branch or click 'Apply Now' to submit your application.
We wish you the best of luck in your job search
JTRA1_UKTJ


  • Delivery Driver

    4 months ago


    Oxford, United Kingdom Yodel Delivery Network Limited Full time

    Self-employed Delivery DriverCheck all associated application documentation thoroughly before clicking on the apply button at the bottom of this description.As one of our Self-Employed Delivery Drivers is great for anyone looking to deliver parcels 6 days as week.You'll enjoy freedom, flexibility and better financial rewards, plus all the support and...


  • Oxford, United Kingdom The Recruitment Group Full time

    Our wonderful client, a successful, innovative and growing business in Oxford, are looking to add a Service Delivery Manager to their team.This role will be focussed on managing relationships with your Buyers to maximise customer success.We are looking for an individual with a proven track record in face to face client meetings and experience delivering...


  • Oxford, United Kingdom The Recruitment Group Full time

    Our wonderful client, a successful, innovative and growing business in Oxford, are looking to add a Service Delivery Manager to their team.This role will be focussed on managing relationships with your Buyers to maximise customer success.We are looking for an individual with a proven track record in face to face client meetings and experience delivering...


  • Oxford, United Kingdom The Recruitment Group Full time

    Our wonderful client, a successful, innovative and growing business in Oxford, are looking to add a Service Delivery Manager to their team.Ensure you read the information regarding this opportunity thoroughly before making an application.This role will be focussed on managing relationships with your Buyers to maximise customer success.We are looking for an...


  • Oxford, United Kingdom Endava Full time

    Service DeliveryCluj-Napoca+6 more What's this role about? Developing client relationships. Contractual Management: actively participates in Client / internal contract negotiations Production of Service Design requirements. Contributes to efficiently estimating costs, timescales and resource requirements for the successful delivery of service...


  • Oxford, United Kingdom The Recruitment Group Full time

    Our wonderful client, a successful, innovative and growing business in Oxford, are looking to add a Service Delivery Manager to their team.This role will be focussed on managing relationships with your Buyers to maximise customer success.We are looking for an individual with a proven track record in face to face client meetings and experience delivering...


  • Oxford, United Kingdom The Recruitment Group Full time

    Our wonderful client, a successful, innovative and growing business in Oxford, are looking to add a Service Delivery Manager to their team.This role will be focussed on managing relationships with your Buyers to maximise customer success.We are looking for an individual with a proven track record in face to face client meetings and experience delivering...


  • Oxford, United Kingdom The Recruitment Group Full time

    Our wonderful client, a successful, innovative and growing business in Oxford, are looking to add a Service Delivery Manager to their team. This role will be focussed on managing relationships with your Buyers to maximise customer success. We are looking for an individual with a proven track record in face to face client meetings and experience delivering...


  • Oxford, Oxfordshire, United Kingdom Atlas Full time

    About the RoleWe are seeking a seasoned Service Delivery Director to oversee the operational delivery of key services, including Cleaning, Security, Waste Management, Laundry, Hygiene, Grounds Maintenance, and more, for our esteemed client in Oxford.As a Service Delivery Director, you will be responsible for ensuring the highest standards of service are met...


  • Oxford, United Kingdom Oxford Nanopore Technologies Full time

    We are seeking an Director of IT Service Delivery to join our IT Operations and Services area to provide operational excellence for IAM and whose customers are Oxford Nanopore users both within Oxford and across our global ONT locations.Oxford Nanopore Technologies is headquartered at the Oxford Science Park outside Oxford, UK, with satellite offices and a...


  • oxford district, United Kingdom The Recruitment Group Full time

    Our wonderful client, a successful, innovative and growing business in Oxford, are looking to add a Service Delivery Manager to their team.This role will be focussed on managing relationships with your Buyers to maximise customer success.We are looking for an individual with a proven track record in face to face client meetings and experience delivering...


  • Oxford, Oxfordshire, United Kingdom The Recruitment Group Full time

    Our wonderful client, a successful, innovative and growing business in Oxford, are looking to add a Service Delivery Manager to their team. This role will be focussed on managing relationships with your Buyers to maximise customer success. We are looking for an individual with a proven track record in face to face client meetings and experience delivering...


  • Oxford, Oxfordshire, United Kingdom HipHopTune Media Full time

    We are looking for a highly motivated and experienced Senior Service Delivery Manager for Geospatial Analytics to join our team in Oxford, UK. As a key member of our Service Delivery team, you will be responsible for delivering exceptional service to our clients, driving business growth, and developing our service delivery processes.About the RoleThe...


  • Oxford, Oxfordshire, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    Estimated salary: £45,000 - £60,000 per annum.About the RoleWe are seeking a highly skilled Service Delivery Manager to join our team at Oxford University Hospitals NHS Foundation Trust. The successful candidate will be responsible for ensuring that robust systems are in place to achieve delivery of the Directorate and individual service patient access...


  • Oxford, Oxfordshire, United Kingdom CV Library Full time

    We are looking for a highly skilled Service Delivery Director to join our team at CV Library. The successful candidate will be responsible for delivering World Class Service in hard Facilities Management across all sites.To achieve this, you will need to provide leadership to the logistics teams, effectively manage all resources, and establish effective...


  • Oxford, Oxfordshire, United Kingdom Oxford City Council Full time

    Job DescriptionOxford City Council is seeking a skilled Commissioning and Clienting Manager to drive positive change in service delivery. As a key member of our team, you will coordinate and oversee commissioning and clienting arrangements with Oxford Direct Services (ODS). This role requires collaboration with diverse teams to ensure transparency,...


  • Oxford, Oxfordshire, United Kingdom CBRE Full time

    Job DescriptionCBRE is seeking a highly skilled Operations Manager to join our team at Milton Park in Oxfordshire.This is a partnership role with our client MEPC, working closely with the site-based client and facilities management team to manage service charges, building compliance, contractor management, and occupier queries.Key...


  • Oxford, Oxfordshire, United Kingdom HipHopTune Media Full time

    About UsSpottitt is a leading company in satellite-derived geospatial analytics. We empower organizations to drive digital transformation and enhance asset reliability.About the RoleWe seek a Global Service Delivery Specialist to join our team. This key role will oversee the implementation of advanced project delivery tracking and automation systems.Support...


  • Oxford, Oxfordshire, United Kingdom CV-Library Full time

    Are you a seasoned professional seeking a challenging Service Delivery Manager role in Oxford? We have an exciting opportunity for a talented individual to join our team at CV-Library.About the CompanyCV-Library is a leading job board, committed to providing exceptional service to its clients. Our innovative approach and dedication to excellence make us a...


  • Oxford, Oxfordshire, United Kingdom Compass UK & Ireland Full time

    Compass UK & Ireland Hospitality RoleWe are seeking a Service Delivery Specialist to represent our brand, providing exceptional customer service for Universities on a permanent casual basis. The role is contracted to 0 hours per week, allowing for flexibility in scheduling.The ideal candidate will be the face of our business, interacting with students and...