Global Service Delivery Specialist
1 month ago
About Us
Spottitt is a leading company in satellite-derived geospatial analytics. We empower organizations to drive digital transformation and enhance asset reliability.
About the Role
We seek a Global Service Delivery Specialist to join our team. This key role will oversee the implementation of advanced project delivery tracking and automation systems.
- Support the achievement of OKRs for 2024 and beyond.
- Define and implement work processes for the Service Delivery team.
- Track service delivery process and quality, keeping the client informed.
- Develop the use of Trello and other tools.
- Work with sales and marketing teams to track and improve Net Promoter Score.
- Drive automation and continuous improvement of service quality.
- Collaborate with the Product Manager to identify service improvements.
Requirements
- Experience with Trello or other team management software.
- Excellent written and spoken communication skills.
- Understanding of geospatial data.
- Experience with QGIS or other GIS software.
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