Assistant Manager

3 weeks ago


Falkirk, United Kingdom Buzz Group Limited Full time

We have an exciting opportunity for an Assistant Manager to join us here at Buzz Bingo Falkrik.
This role is working full time over the 7 days a week you must be fully flexible to work during all opening hours, paying up to £28,500 depending on experience.
Join Our Team of Remarkable People At Buzz Bingo, together we're on a mission to be the Nation's No 1 Choice for Bingo.
Our teams in Clubs across the country and in our Support Centre are smart and passionate about what they do.
We know each person here can make a big difference, so we'll support your professional goals, give you what you need to thrive, and celebrate your success along the way
We believe in the power of Bingo to bring people together, and it is that spirit of connection - online and in Club - that makes us a Bingo business unlike any other.
The Role You'll Play As Assistant Manager also known as our Club Operations Manager, you'll play a key part in making sure there is consistent delivery of the Buzz Bingo Brand Values, and a culture of exceptional customer service, at each point of the customer journey.
You will lead and support your team to ensure coordination between activities and seek opportunities to recognise those that go the extra mile.
Hit the Jackpot with Our Benefits In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package.
We'll help you build your skills and career as you work with us in a business that never stands still.
That means you'll have access to: Help@Hand – a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App – for your mental wellbeing approved by the NHS My Eva – an online financial expert to help with any money-related matters Buzz Brights Apprenticeships including – Customer Service Level 3 Buzz Learning, our digital learning platform with access to 100s of online courses In-house training – IOSH, First Aid, Fire Safety, Gamcare and more Access to Trained Mental Health Advocates for advice on your mental wellbeing Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Pension Scheme Your Responsibilities as Part of Our Team Assist the General/Deputy Manager in ensuring that our customer experience is consistently delivered at each point in the customer journey Take responsibility for the overall Club performance in the absence of the General Manager or Deputy Manager Make sure all departments are operating in strict accordance with Buzz Bingo's Operating Manuals, standards and procedures Seek opportunities to recognise and appreciate those that go the extra mile Deliver a culture of exceptional customer service by coaching and encouraging team members to drive service levels in every session Direct, delegate, coach, and support team members to ensure activities are coordinated to achieve results and support the consistent delivery of the Buzz Bingo brand Make sure the Buzz Bingo brand is represented throughout the Club as specified by communications and brand compliance instructions Make sure adequate levels of staff are deployed in each area to maximise customer service throughout the day Make sure all customer complaints are resolved immediately and use the feedback to improve future service delivery Deliver an exceptional food and beverage offering, where the quality and service is outstanding Providing performance expectations through regular feedback for members of the team Complete all departmental audits as required by the business Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We're Looking For Previous experience of managing a team in a face-to-face customer service role, ideally within a leisure, gaming, hospitality, or retail environment Evidence of bringing business awareness to decision making and understands the commercial drivers of the business Evidence of setting an example for customer service and interaction 'on the floor' A relentless focus upon customer service standards with strong attention to detail Self-aware and welcomes constructive feedback Committed to your own and other's development You can demonstrate effective performance management ability You have evidence of being able to manage and drive new initiatives through others Evidence of leading, and coaching a team to deliver exceptional customer service You can demonstrate effective performance management ability.
Applicants must be 18+ #BB1 TPBN1_UKCT


  • Assistant Manager

    1 month ago


    Falkirk, United Kingdom Tenpin Full time

    Come join our fantastic team.We love to entertain!It's in our DNA!...and it's not just about bowling.We have lots more to offer from Houdini's Escape Rooms, to Karaoke rooms, 4D Laser Arena, Soft Play to Arcade Machines and Pool Tables.We also have fully licensed bars including cocktails, and of course our fabulous food menu.We have something fun for all the...

  • Assistant Manager

    4 weeks ago


    Falkirk, United Kingdom Buzz Group Limited Full time

    We have an exciting opportunity for an Assistant Manager to join us here at Buzz Bingo Falkrik. This role is working full time over the 7 days a week you must be fully flexible to work during all opening hours, paying up to £28,500 depending on experience.Join Our Team of Remarkable People At Buzz Bingo, together we're on a mission to be the Nation's No 1...

  • Assistant Manager

    1 month ago


    Falkirk, United Kingdom Buzz Group Limited Full time

    We have an exciting opportunity for an Assistant Manager to join us here at Buzz Bingo Falkrik.This role is working full time over the 7 days a week you must be fully flexible to work during all opening hours, paying up to £28,500 depending on experience.Join Our Team of Remarkable People At Buzz Bingo, together we're on a mission to be the Nation's No 1...

  • Assistant Manager

    1 month ago


    Falkirk, United Kingdom Buzz Group Limited Full time

    We have an exciting opportunity for an Assistant Manager to join us here at Buzz Bingo Falkrik.This role is working full time over the 7 days a week you must be fully flexible to work during all opening hours, paying up to £28,500 depending on experience.Hit Apply below to send your application for consideration Ensure that your CV is up to date, and that...

  • Assistant Manager

    1 month ago


    Falkirk, United Kingdom Buzz Group Limited Full time

    We have an exciting opportunity for an Assistant Manager to join us here at Buzz Bingo Falkrik. This role is working full time over the 7 days a week you must be fully flexible to work during all opening hours, paying up to £28,500 depending on experience.Join Our Team of Remarkable People At Buzz Bingo, together we're on a mission to be the Nation's No 1...

  • Assistant Manager

    6 days ago


    Falkirk, United Kingdom Appcastenterprise Full time

    **£1,000 signing on bonus, paid in 2 x £500 instalments, one in your first month's pay and one after 12 months' service** This role is based in our Falkirk centre and is full time, working 44 hours per week. You have experience as an Assistant Manager, Supervisor or Workshop Controller with skills as a Vehicle Technician/Mechanic, and - like us - you...


  • Falkirk, Falkirk, United Kingdom Buzz Group Limited Full time

    At Buzz Group Limited, we are seeking an experienced Assistant Management Opportunity candidate to join our team. As a key member of our leadership team, you will be responsible for delivering exceptional customer service and ensuring the consistent delivery of our brand values across all touchpoints.The successful candidate will have previous experience in...


  • Falkirk, Falkirk, United Kingdom Brightwork Ltd Full time

    Assistant Catering Manager OpportunityBrightwork Ltd is recruiting a highly motivated and experienced Senior Catering Assistant / Supervisor to join our team in Falkirk, working in a dynamic canteen environment.About the JobThe ideal candidate will possess excellent communication and interpersonal skills, with the ability to build strong relationships with...

  • Assistant Manager

    1 month ago


    Falkirk, United Kingdom Buzz Bingo Full time

    Assistant Manager - FalkirkWe have an exciting opportunity for an Assistant Manager to join us here at Buzz Bingo Falkrik. This role is working full time over the 7 days a week you must be fully flexible to work during all opening hours, paying up to £28,500 depending on experience.Join Our Team of Remarkable People At Buzz Bingo, together we’re on a...


  • Falkirk, United Kingdom Reed Accountancy Full time

    **Reed Accountancy,**are delighted to be working with a well-established organisation based in the Falkirk area, who are looking to take on an Assistant Management Accountant on a Full-time and permanent opportunity. Are you looking for an organisation to grow in and enhance your skillset? Then take a look below at what we are looking for. **Working in a...


  • Falkirk, United Kingdom Brightwork Ltd Full time

    Brightwork Ltd is seeking a Temporary Senior Catering Assistant / Supervisor to join our team in Falkirk. As a key member of our canteen team, you will be responsible for leading a team of catering staff and ensuring the highest standards of food safety and quality.Job SummaryWe are looking for an experienced Senior Catering Assistant / Supervisor to work on...


  • Falkirk, Falkirk, United Kingdom BUZZ Bingo Full time

    About UsBuzz Bingo is a dynamic and fast-paced business that is passionate about providing exceptional customer experiences. We are committed to creating a Safer Gambling Environment for all our customers and colleagues.Job DescriptionWe have an exciting opportunity for an Assistant Club Manager to join our team at Buzz Bingo Falkirk. As a key member of our...

  • Facilities Assistant

    9 months ago


    Falkirk, United Kingdom Mitie Full time

    We are looking for an experienced Assistant Facilities Manager to work and support the Facilities Manager in delivering the day-to-day operation for a portfolio of client properties on the Ministry of Justice account. The AFM will also support the wider team in the delivery of all Health & Safety requirements including, updating risk assessments, employee...

  • Care Assistant

    7 months ago


    Falkirk, United Kingdom Wallside Grange Care Centre. Full time

    Skills, Knowledge & Qualifications Required: - Genuine interest in working with the relevant Service Users group - Ability to communicate effectively at all levels - Team player - Satisfactory Policy Check and check against the PoVA list - Ability to work on own initiative - Willingness to participate in Vocational Training Programme Ensure the highest...

  • Night Care Assistant

    7 months ago


    Falkirk, United Kingdom Summerdale Care Home Full time

    **Job Title**; Night Care Assistant **Main Purpose of the job; T**o maintain the well being of the individual residents and meet their needs safely. **Relationships;** A) Responsible to; Senior Carer, Deputy Manager, Manager. B) Responsible for; Carrying out tasks allocated to you by the senior in charge of the shift. C) Liaison; Deputy Manager, Manager...

  • Night Care Assistant

    7 months ago


    Falkirk, United Kingdom Summerdale Care Home Full time

    **Job Title**; Night Care Assistant **Main Purpose of the job; T**o maintain the well being of the individual residents and meet their needs safely. **Relationships;** A) Responsible to; Senior Carer, Deputy Manager, Manager. B) Responsible for; Carrying out tasks allocated to you by the senior in charge of the shift. C) Liaison; Deputy Manager, Manager...

  • Cafe Assistant

    7 months ago


    Falkirk, United Kingdom Pots Full time

    Job Overview: We are seeking a dedicated Cafe Assistant to join our team at Antonine Cafe, located in Callendar business park. As a Cafe Assistant, you will play a crucial role in ensuring the smooth operation of our cafe by assisting in various tasks to deliver exceptional service to our customers. **Duties**: - Assist in food preparation and...

  • Marketing Assistant

    7 months ago


    Falkirk, United Kingdom CALA Homes Full time

    **About The Role**: Cala Homes (East) Ltd are looking to recruit a reliable and enthusiastic Marketing Assistant on a part time basis (24 hrs over 3 days per week) to join our East of Scotland team who are based in Falkirk. Reporting to the Marketing Manager, while working closely with the wider Marketing team, you will provide a full and professional...

  • Accounts Assistant

    1 week ago


    Falkirk, United Kingdom Page Personnel Full time

    New Accounts Assistant Opportunity - Easily commutable central belt location **About Our Client**: My Client is a UK Leading Business in the Manufacturing Sector. - Ensuring invoices get issued promptly and accurately - Managing purchases, and ensuring the purchase order system is followed - Reviewing and processing expense claims for the team - Petty cash...


  • Falkirk, Falkirk, United Kingdom HC One Full time

    Head Housekeeper Job DescriptionAt HC-One, kindness is the driving force behind our care homes. As a Head Housekeeper, you will play a vital role in ensuring our residents receive exceptional care and live in clean, comfortable environments.We are looking for an experienced Head Housekeeper with excellent leadership skills and a keen eye for detail to...