Medical Support Secretary

7 days ago

StokeonTrent, United Kingdom University Hospital Of North Midlands Nhs Trust Full time

Job summary The post holder is required to provide comprehensive secretarial, waiting list/diary management and administrative support to the PPHS medical, nursing and therapies team.
The new post holder will communicate appointment and admissions related information to service users.
The post holder will be compliant with the Patient Access Policy and Divisional requirements in terms of outpatient waiting list management.
Main duties of the job Retrieve and type clinic letters through the current Winscribe and Medisec systems.
There is a requirement to exchange verbal and written information with patients, staff requiring tact and diplomacy.
Responsibility for handling telephone and other communications with sensitivity and confidentiality using personal judgement to assess each situation and to deal with accordingly.
Co-ordinating and booking of inpatient and outpatient appointments and handling referrals from Primary Care Services, and other external services.
Understanding and application of the RTT policy.
Working closely alongside the Pelvic Health Leads and Consultant body to ensure a smooth running of the service.
The post holder may be exposed to internal and external post and medical records.
The post holder will be required to follow secretarial/administrative procedures and may comment on proposals and implement administrative policies within their area of work.
The post holder will be responsible for demonstrating duties to new starters if required.
The post holder will be required to attend HR training if required.
The post holder is required to manage their own work load and use initiative and act independently.
The post holder is accountable for their own actions, however the manager is available for reference as and when required.
The post holder may be required to take informal minutes from meetings which currently take place once a month.
About us University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country.
Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research.
We are the specialist centre for major trauma for the North Midlands and North Wales.All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent.
We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected.
In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver.
Our employees are as important as our patients and the population that we serve.
Job description Job responsibilities Job Description attached.
The post holder is required to manage their own work load and use initiative and act independently.
The option of working from home can be considered with some flexibility of hours.
As the Perinatal Pelvic Health Service is a new service the post holder needs to be adaptable to the ongoing development of the Service.
The Service is based at Royal Stoke, but will also provide care from Stafford County Hospital.
Person Specification Good General Education- Including English GCSE Essential Proficient in Microsoft Office Good communication skills Ability to work with confidential information Can act and support effective teamwork Desirable Secretarial Backround Previous experience working within a healthcare environement Ability to travel and work potentially across multiple sites Knowledge of medical terminology Experience working with existing computer systems such as I portal and Medway Proficient in Microsoft Office Essential Has experience using Outlook, Word Desirable RSA 111 word processing or equivalent

  • Medical Support Secretary

    6 months ago

    Stoke-on-Trent, United Kingdom University Hospital of North Midlands NHS Trust Full time

    To provide a comprehensive efficient and effective secretarial service to the Consultant, Nurses and Secretarial team. To type clinical correspondence within a set timescale and providing support for the Band 4 Medical Secretary team as and when required. To provide support secretarial services to the Gastroenterology Team.

  • Medical Support Secretary

    6 months ago

    Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

    To provide a comprehensive efficient and effective secretarial service to the Consultant, Nurses and Secretarial team. To type clinical correspondence within a set timescale and providing support for the Band 4 Medical Secretary team as and when required. To provide support secretarial services to the Gastroenterology Team. - Relevant recent experience in a...

  • Medical Support Secretary

    4 days ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

    Job OverviewThe University Hospitals of North Midlands NHS Trust is seeking a highly skilled Medical Support Secretary to join their team. This role will provide comprehensive secretarial, waiting list/diary management and administrative support to the PPHS medical, nursing and therapies team.The successful candidate will be responsible for retrieving and...

  • Support Medical Secretary

    7 months ago

    Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

    **Previous applicants need not apply** An exciting opportunity has arisen for an experienced medical secretary to join our team as a Cardiology Medical Support Secretary within the Heart Centre. You will work alongside the existing administrative team to provide comprehensive and efficient secretarial support. You will need to be a highly motivated and...

  • Support Medical Secretary

    7 months ago

    Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

    **Previous applicants need not apply** An exciting opportunity has arisen for an experienced medical secretary to join our team as a Cardiology Medical Support Secretary within the Heart Centre. You will work alongside the existing administrative team to provide comprehensive and efficient secretarial support. You will need to be a highly motivated and...

  • Support Medical Secretary

    6 months ago

    Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

    **Division**: Network Services **Job Title**: Support Medical Secretary/Trauma & Orthopaedics **Band**: A & C Band 3 **Location**: Royal Stoke University Hospital, UHNM **Hours**: 37.5 hours per week An exciting opportunity has arisen for an opportunity within the Upper Limb Team, Trauma & Orthopaedics. The post holder is required to support the...

  • Medical Support Secretary

    8 months ago

    Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

    An exciting opportunity has arisen as a Medical Secretary within the Emergency Medicine Department at The University Hospitals of the North Midlands Trust (UHNM). This is an exciting post for someone with Medical secretarial experience or Administration experience within the UHNM looking to learn new skills, therefore previous experience of working within a...

  • Support Medical Secretary

    6 months ago

    Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

    ** 6 MONTH SECONDMENT OPPORTUNITY** **Division**: Network Services **Job Title**: Support Medical Secretary/Trauma & Orthopaedics **Band**: A & C Band 3 **Location**: Royal Stoke University Hospital, UHNM **Hours**: 37.5 hours per week An exciting opportunity has arisen for a 6 month secondment opportunity within the Spinal Team, Trauma &...

  • Medical Support Secretary

    8 months ago

    Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

    Medical Support Secretary Neurosciences The post holder is required to support the medical secretary in the delivery of comprehensive secretarial, waiting list management and administrative support to medical and nursing staff within a specialty team. The post holder will assist medical and nursing colleagues in the organisation of the specialty team...

  • Medical Secretary

    4 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

    Job SummaryWe are seeking a highly skilled Medical Secretary to join our team at the Heart Centre. The successful candidate will provide comprehensive secretarial support to the administrative team, ensuring efficient and effective management of patient records.

  • Support Medical Secretary

    7 months ago

    Stoke-on-Trent, United Kingdom University Hospital of North Midlands NHS Trust Full time

    Please refer to detailed job description. The post holder is required to support the Medical Secretary Team Leader in the delivery of a comprehensive administrative service to a specialty team. This will involve inpatient waiting list management for a specialty, in accordance with the Patient Access Policy, communicating appointment and admission related...

  • Support Medical Secretary

    8 months ago

    Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

    The post holder will be required to support the Medical Secretarial Team in the delivery of a comprehensive administrative service. This will involve inpatient and outpatient waiting list management for a speciality, in accordance with the Patient Access Policy, communicating appointments and admission related information to patients and carers and typing...

  • Medical Secretary

    6 months ago

    Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

    Emergency Medicine Directorate BAND 4 MEDICAL SECRETARY - 37.5 hrs We have an exciting opportunity for a suitably qualified individual who would be interested in Joining the Acute Medicine Secretarial Team, primarily based at Royal Stoke, with adhoc working at County Hospital. We are looking for a reliable; self-motivator who puts our patients first,...

  • Medical Secretary Assistant

    4 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom NHS Full time

    About the RoleWe are seeking a highly skilled Medical Secretary to join our team at University Hospitals of North Midlands NHS Trust. This is an exciting opportunity for a full-time Paediatric Medical Support Secretary to support the delivery of a comprehensive administration service for the Paediatric Sleep Study Service, Respiratory and General...

  • Medical Secretary Role

    5 days ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom NHS Full time

    About the Role:We are seeking a highly organized and reliable Medical Secretary to join our Acute Medicine Secretarial Team, primarily based at Royal Stoke with ad-hoc working at County Hospital.The ideal candidate will put patients first, interact well within a team, and have a desire to develop professionally and supervise their own team.Main...

  • Medical Secretary

    7 months ago

    Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

    The Imaging department have an exciting opportunity for a medical secretary to work in a friendly secretarial team. A flexible approach is required, as is the need to be self-motivated with the ability to work in a demanding fast paced environment. This post will be based at the Royal Stoke Hospital primarily although there will be a requirement in...

  • Medical Support Secretary

    6 months ago

    Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

    Due to progression an opportunity has arisen for a Medical Support Secretary to join the busy Urology secretarial team. Waiting list management in accordance with the patient access policy and support in the delivery of the 2 week wait and 18 week pathway targets. Responsibility for handling telephone and other communications with sensitivity and...

  • Medical Secretary Role

    4 days ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

    Medical Secretary Role SummaryThe University Hospitals of North Midlands NHS Trust is currently seeking a skilled Medical Secretary to join their team. As a key member of the Plastic Surgery Team, this individual will be responsible for managing workload independently and collaborating closely with other team members. The estimated annual compensation for...

  • Medical Secretary Team Leader

    4 days ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

    Job Title: Medical Secretary Team LeaderThis is an exciting opportunity for someone with medical secretarial or administration experience within UHNM looking to gain supervisory experience and learn new skills. The post holder will provide comprehensive secretarial, waiting list management, and administrative support to medical and nursing staff within the...

  • Medical Secretary

    7 days ago

    Stoke-on-Trent, United Kingdom Midlands Partnership Nhs Foundation Trust Full time

    Job summary The North Staffordshire and Stoke on Trent Integrated Musculoskeletal Service (NIMS) is looking to recruit an enthusiastic and motivated Band 3 Medical Secretary on a part time basis ( hours) to join our friendly team.This position will be based at Haywood Hospital, and the ideal candidate will need to be flexible as the office hours will need to...