Telesales Administrator

1 week ago


Braintree, United Kingdom Just Recruitment Group Full time

The Just Recruitment Group Ltd is currently recruiting for a Telesales person for their client based in Braintree, Essex.
This is a new role for the company which will be developed and revised over time to maintain an effective and productive sales role, to compliment the high level of service received by their customers.
Responsibilities & Duties * Responsible for managing and effectively establishing customer accounts within region / customer base.
* Contacting potential or existing customers to inform them about a product or service * Asking questions to understand customer requirements and close sales.
* Answering questions about products or the company.
* Responsible for following up leads, answering sales calls and responding to enquiries through to order placement.
* Effectively managing customer complaints by investigating problems, developing solutions, with the Product Management team and factories as appropriate.
* Accountable for following up all sales leads and customer quotations.
* Monitors competition by gathering current marketplace information on pricing, products, new products, and merchandising techniques.
* Accurately maintaining records on area and customer sales for region / customer base.
* Responsible for carrying out all other associated tasks to ensure the effective and efficient running of the sales team.



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