Hotel General Manager

1 week ago

Torquay, United Kingdom Andrew Brownsword Hotels Full time

Hotel General Manager - The Imperial Torquay - Torquay, Devon Job Type:  Full Time Description The Brownsword Group has created arguably the most iconic collection of historic countryside and city centre hotels, all wonderful properties set within beautiful grounds and cities, all with their own stories to share.
Generosity, quality, and welcoming hospitality is what they do very well.
Being exceptional hoteliers has been the core of the operation, creating a successful hospitality business.
Reporting to the Regional General Manager, and due to an internal move, we are now looking for a General Manager to lead our hotel and it's team to success.
We're looking for a leader, someone who knows running a hotel is about the guests and the team, as well as the finances.
We want someone who will coach and develop our people, whilst delivering great service across the operation and achieving the hotel's commercial goals.
Location:  The Imperial Torquay is a magnificent 19th Century 152-bedroom Victorian four-star hotel, and offers breath taking sea views, plus a host of leisure facilities, making it fun and picturesque location to work in.
Just a short walk from the main train station and town centre, the hotel is really accessible for our employees.
Some staff car parking is available on site, as is free use of all the hotel's leisure facilities, including our gym and swimming pools.
Bonus:  We have a General Manager bonus scheme at all our hotels- we'll let you know all about this and GM perks and benefits at the interview
The role - our next General Manager will: Provide day to day leadership driving the business strategy in all areas of the operation Drive sales and revenue, balancing costs against these so that we meet our business targets Be charismatic and engaging and people centric- they will always knows what's going on with the team Have good commercial skills and awareness- making decisions that make sound business sense.
Know how to analyse and manage the hotel PnL to success.
Have strong IT skills and be able to use digital platforms well Develop and lead the people culture of the property with engaging and committed communication.
Work well with the central support teams, implementing group strategies whilst also driving local activity to make the hotel great
Have previous experience as a hotel General Manager in a similar style property.
Our GM's meet at least twice a year in person and also have fortnightly calls- so there is always an opportunity to ask questions, get support and find out what is going on across the business.
To say thank you, we have many perks: Competitive pay – We are proud that everyone who joins our group gets a competitive a rate of pay, irrespective of age, plus you get service charge and tips on top.
Treat yourself once in a while with lots of retail and hospitality perks through our Perkbox platform.
Excellent discounts across our family of hotels – you will be entitled to 25% off food & beverage in our hotels plus we offer an amazing staff rate of £25 B&B per person across the group & your friends and family get special rates too.
We understand it's OK not to be OK, so we offer an externally run confidential helpline for any support you require about anything you might need as part of our Employee Assistance Programme.
We sustain you physically too, meals when you are on duty are free.
Everyone can learn and develop - our development pathways are unique to us and are the best in the business.
We provide lots of opportunity to progress and move up – we have made hundreds of internal promotions, including to General Manager level.
We like to say a special thank you for every year you are with us - our milestone awards include Champagne, afternoon tea, or dinner for you and someone special.
When you reach the big milestones, you receive extra special gifts on top like longer hotel stays, extra days off and a unique gift especially chosen for you.
About our family of hotels We bring a family of hotels together under one roof, ready to welcome guests with open arms, warm hearts and experiences that are simply memorable.
Each of our hotels are unique, individual, and quirky in personality.
Quality is fundamental to everything we do, and it is the simple things that matter.
We believe everyone should feel included, special and welcome, and that applies to our team and our guests.
We have very unique hotels in very special locations, from the award winning Gidleigh Park in Devon, the 900-year-old Amberley Castle to our cool city centre Abode Manchester set in a 19th century textile factory, two minutes from Piccadilly train station.
One click apply to become part of our family that works hard & plays hard too, inspires and supports each other and has a load of fun along the way.

  • General Manager

    2 days ago

    Torquay, Torbay, United Kingdom Andrew Brownsword Hotels Full time

    Company Overview">At Andrew Brownsword Hotels, we're proud of our reputation for exceptional hospitality and commitment to quality. Our collection of historic hotels offers breathtaking sea views, stunning architecture, and unforgettable experiences for our guests. As a General Manager, you'll play a vital role in shaping the future of our company and...

  • Hotel Receptionist

    6 months ago

    Torquay, United Kingdom The Grand Hotel Full time

    The Grand Hotel is one of Torquay’s finest 4 star hotels situated opposite Torre Abbey Sands with a spectacular view over the bay! The hotel consists of over 120 bedrooms forming different individual styles and views, The 1881 Restaurant, The Brasserie & Lounge, Leisure & Spa Facilities with indoor and outdoor swimming pools along with perfect events...

  • Hotel Receptionist

    6 months ago

    Torquay, United Kingdom The Grand Hotel Full time

    The Grand Hotel is one of Torquay’s finest 4 star hotels situated opposite Torre Abbey Sands with a spectacular view over the bay! The hotel consists of over 120 bedrooms forming different individual styles and views, The 1881 Restaurant, The Brasserie & Lounge, Leisure & Spa Facilities with indoor and outdoor swimming pools along with perfect events...

  • Hotel Receptionist

    6 months ago

    Torquay, United Kingdom The Grand Hotel Full time

    The Grand Hotel is one of Torquay’s finest 4 star hotels situated opposite Torre Abbey Sands with a spectacular view over the bay! The hotel consists of over 120 bedrooms forming different individual styles and views, The 1881 Restaurant, The Brasserie & Lounge, Leisure & Spa Facilities with indoor and outdoor swimming pools along with perfect events...

  • Hotel General Manager

    3 weeks ago

    Torquay, United Kingdom Andrew Brownsword Hotels Full time

    Hotel General Manager - The Imperial Torquay - Torquay, DevonJob Type: Full TimeDescriptionThe Brownsword Group has created arguably the most iconic collection of historic countryside and city centre hotels, all wonderful properties set within beautiful grounds and cities, all with their own stories to share. Generosity, quality, and welcoming hospitality...

  • General Assistant

    6 months ago

    Torquay, United Kingdom The Osborne Hotel Full time

    We are looking for customer focused individuals to join our friendly team here at The Osborne Hotel. As a General Assistant your role will include assisting in all areas of the hotel, predominantly our front of house teams. Previous hotel experience is preferable, however, full training will be given. Essential Qualities: - Punctual, reliable,...

  • Hotel Receptionist

    6 months ago

    Torquay, United Kingdom Tor Park Hotel Full time

    Are you an organised and friendly individual with excellent communication skills? Are you passionate about providing exceptional customer service? If so, we have an exciting opportunity for you to join our team as a receptionist at the Tor Park Hotel in Torquay. As the first point of contact for our guests, you will play a crucial role in ensuring their stay...

  • Hotel Receptionist

    6 months ago

    Torquay, United Kingdom Tor Park Hotel Full time

    Are you an organised and friendly individual with excellent communication skills? Are you passionate about providing exceptional customer service? If so, we have an exciting opportunity for you to join our team as a receptionist at the Tor Park Hotel in Torquay. As the first point of contact for our guests, you will play a crucial role in ensuring their stay...

  • Hotel Operations Manager

    2 weeks ago

    Torquay, Torbay, United Kingdom Daish's Holidays Full time

    We are Daish's Holidays, a family-run holiday operator with 12 stunning hotels across the UK and a fleet of luxury coaches. As our new General Manager, you will play a crucial role in ensuring the smooth operation of one of our hotels.Key ResponsibilitiesMaintain high standards of customer service to provide excellent guest experiences.Monitor and control...

  • Hotel Receptionist

    6 months ago

    Torquay, United Kingdom The Headland Hotel Full time

    **Your role will be**: The main purpose of this job is: - To provide excellent guest service - To maintain high standards of hygiene, health and safety - Ensure high standards and efficiency of work - To fulfill your duties to the best of your ability **Your Role**: - Welcome and greet guests - Answer and direct incoming calls - Inform guests of hotel...

  • Hotel Operations Manager

    4 weeks ago

    Torquay, Torbay, United Kingdom Daish's Holidays Full time

    We are seeking a highly skilled and experienced General Manager to join our team at Daish's Holidays. The successful candidate will have a drive and passion for the holiday industry and customer service. They will be responsible for the smooth operation of the hotel, including close monitoring and controls on cost to ensure hitting P&L targets, and...

  • Hotel Director

    4 days ago

    Torquay, Torbay, United Kingdom The Imperial Torquay Full time

    We are looking for a skilled and experienced General Manager to lead our 152-bedroom Victorian four-star hotel in Torquay. As a key member of our team, you will be responsible for driving the business strategy and achieving commercial goals while maintaining exceptional customer service.The ideal candidate will have previous experience as a hotel General...

  • General Manager

    4 days ago

    Torquay, United Kingdom Daish'S Holidays Full time

    We have a new exciting opportunity come up for a General Manager to join us at Daish's Hotels!Offering a competitive salary of up to £38,500 per annum after a 3 month probation period. This will increase with length of service as well as annual wage reviews. We also offer continuous all year-round employment – we don't close for the winter months! You...

  • Hotel Manager Leadership Role

    2 days ago

    Torquay, Torbay, United Kingdom Andrew Brownsword Hotels Full time

    Company Overview">Andrew Brownsword Hotels brings together a unique collection of historic hotels, each with its own character and charm. We pride ourselves on providing exceptional hospitality experiences for our guests, and we're looking for a talented General Manager to lead one of our most iconic properties.">About the Job">We are seeking an experienced...

  • General Manager Position

    4 days ago

    Torquay, Torbay, United Kingdom The Imperial Torquay Full time

    Take on the challenge of leading our iconic 152-bedroom Victorian four-star hotel in Torquay and help us achieve our commercial goals. As a seasoned General Manager, you will be responsible for driving business strategy and delivering exceptional customer service.We are looking for someone with a proven track record in hospitality management, who can...

  • Hotel Leadership Director

    3 weeks ago

    Torquay, Torbay, United Kingdom The Imperial Torquay Full time

    The Imperial Torquay is part of The Brownsword Group, a collection of historic hotels with beautiful grounds and city centre locations.As General Manager, you will lead our hotel and its team to success. You will be responsible for driving the business strategy in all areas of the operation, including sales and revenue growth, cost management, and team...

  • Hotel Management Team Lead

    3 weeks ago

    Torquay, Torbay, United Kingdom Andrew Brownsword hotels Full time

    About Andrew Brownsword HotelsWe're a hospitality group that welcomes passionate individuals who share our enthusiasm for delivering exceptional guest experiences. Our team is dedicated to providing warm, friendly, and professional service in a fast-paced hotel environment.Role OverviewThis sales role involves leading from the front, being knowledgeable...

  • General Manager

    12 hours ago

    Torquay, Devon, United Kingdom Daish's Holidays Full time €38,500

    We have a new exciting opportunity come up for a General Manager to join us at Daish's Hotels! Offering a competitive salary of up to £38,500 per annum after a 3 month probation period. This will increase with length of service as well as annual wage reviews. We also offer continuous all year-round employment – we don’t close for the winter months!...

  • General Assistant

    6 months ago

    Torquay, United Kingdom Alfa Leisureplex Full time

    Alfa Leisureplex Group has an opportunity for a **General Assistant** to join the team at The Metropole Hotel, Torquay**.** **General Assistant working hours**: As a **General Assistant **you will work circa** 20 - 25 hours per week**, including weekends & split shifts with an hourly rate of** £11.00 - Regardless of age!** **Being a General...

  • General Assistant

    6 months ago

    Torquay, United Kingdom Alfa Leisureplex Full time

    Alfa Leisureplex Group has an opportunity for a **General Assistant (Live In Available)** to join the team at **The Metropole Hotel, Torquay.** **General Assistant working hours**: As a **General Assistant **you will work circa** 30 hours per week**, including weekends & split shifts.** **With an hourly rate of** £11.00 - Regardless of age** **Being a...