Mortuary Assistant Technical Officer

3 weeks ago

Leicester, United Kingdom University Hospitals Of Leicester Nhs Trust Full time

Job summary Area of Work: Cellular Pathology (Mortuary)Working pattern: hours/week - hours/day within the period to Main duties of the job The Mortuary is a specialty within Cellular Pathology.
We care for patients who have died within the Leicester hospitals and the surrounding community.
We provide a comprehensive range of services that includes Coronal, Forensic and Paediatric post-mortems and in recent years have developed and launched a Computerised Tomography Post Mortem (PMCT) service.As an Assistant Technical Officer in the Mortuary Service you will be required to carry out a wide range of tasks related to mortuary service work.
Working in the departments patient reception areas / fridge rooms, your main duties will be receiving and releasing deceased patients from our care, completion of all paperwork associated with patient care and provision of a vital Front of House service dealing with telephone and email enquiries and welcoming visitors to the department in an appropriate manner.Full training will be given but demonstrable experience of working in a mortuary or allied profession and all aspects of patient care including the use of specialist equipment and supporting the bereaved would be an advantage.
In addition candidates will have an empathetic, caring and helpful manner, excellent attention to detail and communication skills and a thorough understanding of the importance of good customer service in this unique area of healthcare.
About us We are one of the biggest and busiest NHS trusts in the country, incorporating the General, Glenfield and Royal Infirmary hospitals.
We have our very own Children's Hospital and run one of the country's leading heart centres.Our team is made up of more than 17,000 staff providing a range of services primarily for the one million residents of Leicester, Leicestershire and Rutland.We work with partners at the University of Leicester and De Montfort University providing world-class teaching to nurture and develop the next generation of doctors, nurses and other healthcare professionals, many of whom go on to spend their working lives with us.Our purpose is to provide 'Caring at its best' and our staff have helped us create a set of values that embody who we are and what we're here to do.
They are:We focus on what matters mostWe treat others how we would like to be treatedWe are passionate and creative in our workWe do what we say we are going to doWe are one team and we are best when we work togetherOur patients are at the heart of all we do and we believe that 'Caring at its best' is not just about the treatments and services we provide, but about giving our patients the best possible experience.
Job description Job responsibilities We are looking to recruit a number of enthusiastic, self-motivated people to join our small but dedicated team within the Mortuary.Staff members are expected to work flexibly as part of a busy team, participating in regular rotation between UHLs mortuaries on all 3 hospital sites to ensure a comprehensive and resilient service across the Trust.
This application will be closed once sufficient applications have been received.
This can happen quickly, therefore early application is advised.
Mortuary work involves a significant amount of physical, manual work and can be emotionally challenging.
Appropriate advice from Trust health and safety professionals may be sought during the recruitment process to ensure prospective new team members are appropriately supported.
Person Specification Qualifications/Training Essential Broad general education to GCSE level or equivalent.
Experience Desirable Previous mortuary or allied service working experience.
Evidence of an ability to work to a high standard under pressure or to deadlines.
Experience of using Pathology or other healthcare computer systems.
Communication Skills Essential Evidence of a good understanding of the importance of good customer relations.
Displays empathy and a pleasant, helpful manner.
Evidence of ability to communicate effectively, accurately and appropriately at all levels by telephone and face to face Desirable Previous experience of working with the bereaved Analytical/Judgement Skills Essential Excellent attention to detail Can work accurately and methodically according to written procedures Uses initiative within scope of role/practise.
Aware of own limitations Planning/Organisational Skills Essential Ability to work accurately following verbal and written instructions.
Ability to prioritise work appropriately Physical Skills Essential Physical ability to carry out the tasks required by the role Desirable Evidence of manual dexterity and patient manual handling experience Team Working Essential Flexible approach to team working Evidence of social and team working skills.

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