Application Engineer

3 weeks ago


Ledston, United Kingdom Alexander Daniels Global Full time

Remote - Preferably based in the Midlands, England - 25% - 50% Travel - Our client is not providing sponsorship for this role.
About the Role: We're seeking a talented and motivated Application Engineer to join a dynamic team for one of the leaders in Manufacturing solutions.
In this role, you'll be responsible for providing world-class technical support to our customers, addressing their inquiries, and ensuring their satisfaction.
Key Responsibilities: Provide technical support to customers via phone, email, and online platforms.
Troubleshoot and resolve complex technical issues related to CAD/CAM software.
Conduct training sessions for customers, both on-site and remotely.
Assist with the installation and implementation of CAD/CAM software at customer sites.
Configure and customize software solutions to meet specific customer needs.
Conduct software demonstrations and competitive analysis.
Qualifications: Strong understanding of CAD/CAM software and manufacturing processes.
Experience with CNC programming for metal cutting machines (Punch, Laser, Plasma, Oxyfuel, Waterjet).
Proficiency in G-code/M-code and machine manufacturer-specific codes.
Excellent communication and problem-solving skills.
Ability to work independently and as part of a team.
Willingness to travel to customer sites as needed.



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