Customer Success Manager
1 day ago
Job Description Pre-Sales and Implementation Manager Overview We are seeking a dynamic and experienced professional to lead and support pre-sales activities, project implementation, and team management.
This role is integral to fostering a collaborative team culture, driving high-quality outcomes, and ensuring customer success throughout the sales and project lifecycle.
Key Responsibilities Team Collaboration: Cultivate a high-performing, collaborative team environment with effective communication and adherence to business processes.
Pre-Sales Support: Partner with sales to craft solutions, deliver demonstrations, and provide strategic insights while staying updated on product and market trends.
Implementation: Plan and manage project delivery on time and budget, resolving escalations and maintaining strong client relationships.
Leadership: Build team excellence through mentorship, development, and cross-functional collaboration to achieve business goals.
Qualifications and Skills Proven experience in pre-sales, project implementation, and team leadership.
Strong communication and stakeholder management skills, with the ability to build trusted customer relationships.
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