It Support Apprentice

4 days ago


Birmingham, United Kingdom Qa Full time

About Us: Concentric Birmingham Ltd is a key part of Concentric AB, specializing in the design and manufacture of engine pumps.
Located in Birmingham, UK, this facility serves as the company's manufacturing, testing, and technical centre for its engines business.
We produce a range of high-end, complex products, including oil pumps, water pumps, and fuel transfer pumps, primarily for medium and heavy-duty diesel engines Job Description: We are seeking a motivated and enthusiastic IT Support Apprentice to join our team.
This is an excellent opportunity for someone looking to start their career in IT and gain hands-on experience in a professional setting.
Key Responsibilities: Provide first-line technical support to end-users, resolving hardware and software issues.
Assist with the installation, configuration, and maintenance of IT equipment and systems.
Monitor and respond to support tickets in a timely manner.
Perform routine system checks and maintenance tasks.
Support the IT team with various projects and initiatives.
Document technical procedures and solutions.
Requirements: A keen interest in IT and technology.
Basic understanding of computer hardware and software.
Strong problem-solving skills and attention to detail.
Excellent communication and interpersonal skills.



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