Senior Property Manager

8 hours ago


Glasgow, United Kingdom Newton Property Management Ltd Full time

Role: Reporting to an Associate Director, this position has responsibility for managing a complex/technical portfolio of customers, delivering a best-in-class customer service delivery model, whilst adhering to and contributing to the 'Newton Way' customer excellence charter.
Main responsibilities: Customer experience & engagement : Act as the deputy for the relevant Associate Director Offer support with technical questions and daily escalated issues Responsible for the delivery of the 'Newton Way' customer excellence charter Building and maintaining relationships with both customers and contractors Responsible for creating and distributing regular customer communications Conduct regular owners' meetings, in both individual and group settings Plan, attend and manage evening AGM's for portfolio sites Support colleagues with owners meetings where appropriate Portfolio management : Manage a complex, high value portfolio of properties Responsible for instructing and monitoring both reactive and proactive repairs Manage and co-ordinate customer insurance claims process Conduct regular property visits Record keeping : Ensuring customer records are kept accurately and up to date KPI's : Customer satisfaction (complaints % and survey/interviews) Customer response times (% delivery vs target) Contractor attendance metrics Specific skills, capabilities & requirements: Full, clean UK driving license A comprehensive working understanding of property management legislative requirements.
Previous experience in dealing with a complex, high value portfolio of properties.
Works well under pressure.
Ability to produce, interpret and present business data metrics.
Ability to demonstrate leadership potential.
Previous experience in a customer service-based role.
Strong communicator.
Ability to work well as part of a team.
Ability to work to targets.
Minimum 3 years' property factoring industry experience.
Benefits: Car allowance of £4,500 per annum Role-specific incentives (online review, evening meetings etc).
Group Life Insurance Employee Loan Scheme Pension Scheme Annual profit-sharing bonus Fully paid staff lunch once a month Hour back vouchers Extra 15 minutes for lunch when its warm and sunny Complimentary birthday off Free breakfast roll and 12.30pm finish on Bank Holiday weekends In-house coffee machine Additional complimentary festive leave Hybrid working available after passing probation period Group challenges throughout the year with prizes up for grabs



  • Glasgow, Glasgow City, United Kingdom Belle Property Full time

    Property Management - Senior Property ManagerBelle Property is currently seeking an experienced Senior Property Manager to join their corporate team.This position will oversee the day-to-day operations of our properties, including leasing, maintenance, and tenant relations, ensuring a well-managed portfolio.Manage a large portfolio of properties and ensure...


  • Glasgow, United Kingdom City Property Glasgow Full time

    About the Role:The Senior Property Manager will support the Assistant Property & Contracts Manager in the management and enhancement of the investment property portfolio.Key Responsibilities:Provide expert advice and support to the Assistant P&C Manager to meet the relevant objectives of the LLP's Business Plan.Manage the operation of the assigned portfolio,...

  • Property Management

    6 months ago


    Glasgow, United Kingdom Belle Property Full time

    Property Management - Property Manager Belle Property Adelaide City, SA Belle Property Adelaide City is currently seeking an experienced and skilled Senior Property Manager to join their team. This position will be responsible for overseeing the day-to-day operations of our properties, including leasing, maintenance, and tenant relations. Manage...


  • Glasgow, Glasgow City, United Kingdom Belle Property Full time

    Job TitleProperty Portfolio ManagerBelle Property is seeking an experienced Senior Property Manager to oversee the day-to-day operations of their properties, including leasing, maintenance, and tenant relations.Manage a portfolio of properties and ensure they are well-maintained.Conduct lease renewals, routine and final inspections.Respond promptly and...


  • Glasgow, Glasgow City, United Kingdom City Property (Glasgow) LLP Full time

    Job DescriptionAn exciting opportunity has arisen for a Senior Property Manager to join City Property (Glasgow) LLP.Key Responsibilities:Manage the existing CPGI investment portfolio and identify opportunities for inclusion within the Revenue and Capital plan(s).Provide professional and technical services in the management of the investment portfolio,...


  • Glasgow, United Kingdom Scottish Property Jobs Full time

    _**A unique Senior opportunity in the Lettings market with a successful and growing property group with exciting plans for the future!**_ Your remit will be to head up and develop the companies Property (Asset) Management team overseeing reactive repairs, compliance, factoring and refurbishment of both properties under management and also the large pipeline...


  • Glasgow, United Kingdom Scottish Property Jobs Full time

    _**A unique Senior opportunity with a successful and growing social enterprise property group, with exciting plans for the future!**_ Your remit will be to head up and develop the companies Property (Asset) Management team which oversees reactive repairs, compliance, block management (factoring) and refurbishment of both their substantial portfolio of...


  • Glasgow, United Kingdom Newton Property Management Ltd Full time

    Role: Reporting to an Associate Director, this position has responsibility for managing a complex/technical portfolio of customers, delivering a best-in-class customer service delivery model, whilst adhering to and contributing to the 'Newton Way' customer excellence charter.Main responsibilities: Customer experience & engagement : Act as the deputy for the...


  • Glasgow, United Kingdom Newton Property Management Ltd Full time

    Role:Reporting to an Associate Director, this position has responsibility for managing a complex/technical portfolio of customers, delivering a best-in-class customer service delivery model, whilst adhering to and contributing to the ‘Newton Way’ customer excellence charter.Main responsibilities:Customer experience & engagement:Act as the deputy for the...


  • Glasgow, United Kingdom Newton Property Management Ltd Full time

    Role:Reporting to an Associate Director, this position has responsibility for managing a complex/technical portfolio of customers, delivering a best-in-class customer service delivery model, whilst adhering to and contributing to the ‘Newton Way’ customer excellence charter.Main responsibilities:Customer experience & engagement:Act as the deputy for the...


  • Glasgow, United Kingdom Newton Property Management Ltd Full time

    Job Description Role: Reporting to an Associate Director, this position has responsibility for managing a complex/technical portfolio of customers, delivering a best-in-class customer service delivery model, whilst adhering to and contributing to the ‘Newton Way’ customer excellence charter. Main responsibilities: Customer experience & engagement: Act...

  • Property Videographer

    6 months ago


    Glasgow, United Kingdom Clyde Property Full time

    **Property Videographer & Photographer** This is an exciting opportunity to join Scotland’s leading independent Estate Agency. Founded over 35 years ago, Clyde Property remains the most innovative, owner driven estate agency in Scotland. From a network of 11 branches across the central belt, we specialise in residential sales, lettings and the new build...


  • Glasgow, United Kingdom CV-Library Full time

    Our client, an established and expanding Property Management Group in Scotland, are currently seeking a Senior Property Manager to join them at their head office in Glasgow. Our client is offering an excellent salary of up to £35,000, £4,500 car allowance, bonuses, training and the potential to progress to a more senior level within the...


  • Glasgow, Scotland, Scotland, United Kingdom Newton Property Management Ltd Full time

    Role:Reporting to an Associate Director, this position has responsibility for managing a complex/technical portfolio of customers, delivering a best-in-class customer service delivery model, whilst adhering to and contributing to the ‘Newton Way’ customer excellence charter.Main responsibilities:Customer experience & engagement:Act as the deputy for the...


  • Glasgow, Glasgow City, United Kingdom City Property (Glasgow) LLP Full time

    About the Role:The Chartered Surveyor will support the Assistant Property & Contracts Manager in the management and enhancement of the investment property portfolio at City Property (Glasgow) LLP.Key Responsibilities:Provide professional advice and support to the Assistant Property & Contracts Manager to meet the relevant objectives of the Business...


  • Glasgow, Glasgow City, United Kingdom Clyde Property Ltd Full time

    Property Portfolio Manager – Clarkston, Glasgow (Full Time)This is an exciting and varied role which presents an excellent opportunity to promote Clyde's unique approach and Best Estate Agent Guide 2024 award winning service. We are seeking a positive, enthusiastic, organised, personable and pro-active team member who will be flexible in their approach to...


  • Glasgow, United Kingdom CV-Library Full time

    Senior Property Manager Location: Glasgow City Centre Salary: £35,000 + £4500 car allowance I currently have an opening for a Senior Property Manager with a well-established property factor based within Glasgow. You will be part of the senior team supporting the business with plans to grow and thrive as the business continues to succeed. This...


  • Glasgow, Glasgow City, United Kingdom Bennett and Game Recruitment LTD Full time

    Established Bennett and Game Recruitment LTD in Glasgow, are seeking a Head of Asset Management Scotland to join their head office. The successful candidate can expect a salary of up to £35,000 per annum, plus £4,500 car allowance, bonuses, training and potential for career progression.The ideal candidate will have prior experience in property management...


  • Glasgow, United Kingdom City Property LLP Full time

    Post - Chartered Surveyor, Property ManagementSalary - £42,402.29 to £49, 312.56Contract - 12m with possible extension to permanentBenefits - Hybrid working, 26 days annual leave plus 12.5 public holidays, pension with Strathclyde Pension Fund and more...Please Note - Chartered Membership of RICS is an essential criteria of this roleThe Chartered Surveyor...


  • Glasgow, Glasgow City, United Kingdom Colliers Full time

    Job Title: Senior Property Operations ManagerAbout the RoleWe are seeking a highly skilled and experienced Senior Property Operations Manager to join our team at Colliers. As a key member of our property management team, you will be responsible for overseeing the day-to-day operations of our properties.Key Responsibilities:Property Management: Oversee the...