Private Patient

2 days ago

Harrogate, United Kingdom Harrogate And District Nhs Foundation Trust Full time

Job summary HDFT's private patient service is a rapidly changing environment, currently working on rebuilding a robust service for private patients.
The role of the Service Manager has been created for a highly experienced, capable, motivated and process driven individual to join the Private patient and Overseas Visitors team.As a pivotal member of the team, the Service Manager will work closely with the Associate Director of Performance and senior management team.
The post holder will be key in contributing to the strategic direction of the unit.
The Service Manager will support Private patient business development, sales and marketing, supporting in all aspects of the operational, administrative and project management of the relevant private patient's services and teams across outpatients, inpatients and imaging including service delivery, service improvement and programme management across the site.
Main duties of the job To line manage the administrative team within the private patients service covering outpatients, inpatients and working with imaging administration teams including recruitment, retention and performance management across the service.Deliver appraisal and mandatory training requirements for all staff within the teamTo ensure that all of the trust's clinical governance requirements and regulations are understood, consistently applied and adhered to by all subordinate team members and that performance reports are produced to enable divisional compliance.To support the Systems Manager ensuring that; all of the trust's information governance requirements and regulations as well as all PHIN and GDPR requirements are understood, consistently applied and adhered to by all subordinate team members and that performance reports are produced to enable divisional complianceTo be responsible for financial performance relating to delegated budgets and operational performance of the service and subordinate teams and team membersTo work with the Associate Director of Performance and Senior management team on delivering the financial, service quality, growth and performance targets of the service About us At Harrogate and District NHS Foundation Trust we provide 'outstanding' care to both our patients and our staff.
We support staff through benefits, health and wellbeing initiatives and opportunities for personal and professional development.
An inclusive and supportive culture - our Trust encourages staff to bring their whole selves to work and active Staff Networks identify areas for improvement.Staff Recognition - as well as regular appraisals, we recognise staff with our Making a Difference, Team of the Month Awards & Colleague Recognition AwardsEmployee Support and wellbeing - we have a comprehensive Employee Assistance Programme, counselling service and fast track physiotherapy service for employees.Staff Benefits - We have a range of staff benefits and schemes to support staff health, engagement, wellbeing and inclusion.
Job description Job responsibilities For more information please see the job description attached and for any questions please contact Sam Layfield at Person Specification Experience Essential Significant demonstrable experience of working in the private healthcare sector or NHS Private patient unit in a management position Demonstrative significant experience of staff management and leading a team Experience of implementing and following the guidelines covered in the Overseas Visitors NHS Cost recovery Programme Desirable Specialist knowledge and expertise across the Department of Health Overseas Visitors Guidance Confident and knowledgeable in holding all stage interviews with overseas visitors in relation to chargeable services Proficient IT super user of trust systems including PCS and Microsoft office suite

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