M Group Services Limited T/A Morrison Telecom Services | Field Performance Coach

2 weeks ago

Norwich, United Kingdom M Group Services Limited TA Morrison Telecom Services Full time

Are you a skilled Telecoms Engineer and looking for progression, this position could be for you
We have an exciting opportunity for a Performance Coach, and we would love to hear from you if you have experience with FTTP or Copper work within the East Anglia regions -Norfolk, Norwich and Kings Lynn You'll be working in a part of Morrison Telecom Services Ltd that is dedicated to transforming the way support is delivered nationwide to Openreach and other external network providers.
We aim to be the UK's leading network installation business, harnessing and enhancing the skills of our people to deliver high-quality cost-effective services.
As the Field Coachyou will be responsiblecoordinating the performance and development of all external staff whilst ensuring a First Class Service delivery is maintained.
They will also ensure that a quality service is always delivered and assist in raising the profile of the business.
The department also provide day-to-day support to Project Managers, Site Agents and the Performance, Skills, Development and Training Managers.
As theField Coach your duties & responsibilities will be: A good understanding of fibre or copper networks.
Experience in work under your own initiative.
Ability to audit and coach teams to improve quality.
Familiar with Telecoms network system.
Coaching and support all external users, ensuring clear guidelines for the delivery of accurate and timely feedback.
Coordinate Skill Gap Requirements to training Identifying training needs through regular 1-1 coaching observation sessions.
Develop Quick Reference Guides to assist in the coaching & development of the external teams.
Carry out on site Customer Service Site Audits and undertake Quality Audits and Feedback to identify areas of improvement.
Create and implement Personal Development Plans for external teams.
Skills & Knowledge Requirements: Excellent communication skills.
Effective use of Microsoft Programmes Ability to interpret performance reporting to build a conversation with a colleague Organised, structured, and always planned.
An effective time manager to meet stringent timescales.
Able to demonstrate drive and ambition to deliver World Class Customer Service.
Can influence key players.
Take responsibility and challenge existing policies and procedures.
Computer literate and able to demonstrate an awareness of business procedures.
Knowledge and understanding of corporate systems in use.
Ability to act calmly and rationally in a stressful environment.
Good negotiation skills.
Full UK driving licence.
About The Company Why choose us?
We promise development and reward opportunities for those who have the passion, enthusiasm and work ethic to harness them.
Our benefits include: 25 days annual leave plus bank holidays 4% matched pension scheme 2 x salary life assurance Access to our staff discount portal Health Cash Plan Cycle to Work scheme Employee assistance programme Recruitment referral scheme Payroll giving Enhanced Family Leave Inclusiveness As a member of the Disability Confident Scheme we welcome applications from individuals who consider themselves as having a disability or long-term health condition.
Please let us know if there are any reasonable adjustments we can make to aid your application and recruitment process.
As a gold award holder under the Armed Forces Employer Recognition Scheme , we are interested to hear from candidates who are currently serving in the military who may wish to transition to a civilian Job.
We also welcome applications from Reservists, Cadet Forces Adult Volunteers, ex-forces personnel and military spouses / partners.
JBRP1_UKTJ

  • M Group Services Limited T/A Morrison Telecom Services | Field Performance Coach

    1 week ago

    Norwich, United Kingdom M Group Services Limited TA Morrison Telecom Services Full time

    Are you a skilled Telecoms Engineer and looking for progression, this position could be for you! Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck.We have an exciting opportunity for a Performance Coach, and we would love to hear from you if you have experience with FTTP or Copper work...

  • Performance Coach Role in East Anglia

    2 weeks ago

    Norwich, Norfolk, United Kingdom M Group Services Limited TA Morrison Telecom Services Full time

    M Group Services Limited T/A Morrison Telecom Services Ltd is seeking a highly skilled Performance Coach to join our team in East Anglia.The successful candidate will have extensive experience in FTTP and Copper network design and implementation.You will be responsible for developing and executing strategies to improve network performance and...

  • Telecoms Engineer Progression Opportunity

    2 weeks ago

    Norwich, Norfolk, United Kingdom M Group Services Limited TA Morrison Telecom Services Full time

    We have an exciting opportunity for a Performance Coach to join M Group Services Limited T/A Morrison Telecom Services.As a skilled Telecoms Engineer, you will be looking for progression in your career, and this position could be the perfect fit for you.The role is based in East Anglia, covering Norfolk, Norwich, and Kings Lynn regions.You will be working on...

  • Telecoms Performance Specialist

    3 weeks ago

    Norwich, United Kingdom M Group Services Limited TA Morrison Telecom Services Full time

    **Transforming the Way Support is Delivered Nationwide**We are seeking a talented Telecoms Performance Specialist to join our team at Morrison Telecom Services Ltd. As a key member of our team, you will play a crucial role in transforming the way support is delivered nationwide.About UsM Group Services Limited T/A Morrison Telecom Services is a leading...

  • Field Coaching Lead

    2 weeks ago

    Norwich, United Kingdom M Group Services Limited TA Morrison Telecom Services Full time

    **Field Coaching Lead Opportunity**We are looking for an experienced Field Coaching Lead to join our team at Morrison Telecom Services Ltd. As a Field Coaching Lead, you will play a vital role in coordinating the performance and development of external staff.About UsM Group Services Limited T/A Morrison Telecom Services is a leading provider of network...

  • East Anglia Performance Coach Role

    1 week ago

    Norwich, Norfolk, United Kingdom M Group Services Limited TA Morrison Telecom Services Full time

    About UsM Group Services Limited T/A Morrison Telecom Services is a leading provider of telecommunications services, committed to delivering exceptional results to our clients.Our team of experts works tirelessly to maintain the highest standards of quality and customer satisfaction.Your RoleWe are seeking a skilled Telecoms Engineer to join our team as a...

  • Telecoms Performance Coach

    3 weeks ago

    Norwich, Norfolk, United Kingdom M Group Services Limited TA Morrison Telecom Services Full time

    Job OverviewA seasoned Telecoms professional seeking career progression may find this opportunity appealing.We are looking for a skilled Performance Coach with experience in FTTP or Copper work within East Anglia, specifically Norfolk, Norwich and Kings Lynn.Morrison Telecom Services Ltd is committed to transforming network infrastructure. As part of our...

  • Performance Coach Telecoms

    2 weeks ago

    Norwich, Norfolk, United Kingdom M Group Services Limited TA Morrison Telecom Services Full time

    Job OverviewWe are seeking a skilled and experienced Telecoms Engineer to join our team as a Performance Coach. As a key member of our Morrison Telecom Services Ltd, you will play a vital role in transforming the way we deliver our services.This is an exciting opportunity for someone with experience in FTTP or Copper work within the East Anglia regions,...

  • FTTP Copper Work Specialist

    2 weeks ago

    Norwich, Norfolk, United Kingdom M Group Services Limited TA Morrison Telecom Services Full time

    Join Our Team as a Performance Improvement CoachM Group Services Limited T/A Morrison Telecom Services has an opening for a Performance Coach to support our operations in East Anglia.This role requires a skilled Telecoms Engineer with expertise in FTTP or Copper work, aiming to improve performance and contribute to the company's success.You will work...

  • Field Performance Coach

    3 weeks ago

    Norwich, United Kingdom M Group Services TA Morrison Telecom Services Full time

    Are you a skilled Telecoms Engineer and looking for progression, this position could be for you!We have an exciting opportunity for a Performance Coach, and we would love to hear from you if you have experience with FTTP or Copper work within theEast Anglia regions-Norfolk, Norwich and Kings LynnYou'll be working in a part of Morrison Telecom Services Ltd...

  • Performance Improvement Specialist

    7 days ago

    Norwich, Norfolk, United Kingdom M Group Services Limited TA Morrison Telecom Services Full time

    M Group Services Limited T/A Morrison Telecom Services is seeking a highly motivated Performance Improvement Specialist to join our team. As a key member of our team, you will play a vital role in improving the performance of our external staff and delivering exceptional customer service.Job DescriptionIn this exciting role, you will be responsible...

  • Field Performance Coach

    3 weeks ago

    Norwich, United Kingdom M Group Services Limited TA Morrison Telecom Services Full time

    Are you a skilled Telecoms Engineer and looking for progression, this position could be for you!Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below.We have an exciting opportunity for a Performance Coach, and we would love to hear from you if you have experience with FTTP or Copper work within...

  • Field Performance Coach

    3 weeks ago

    Norwich, United Kingdom M Group Services Limited TA Morrison Telecom Services Full time

    Are you a skilled Telecoms Engineer and looking for progression, this position could be for you! We have an exciting opportunity for a Performance Coach, and we would love to hear from you if you have experience with FTTP or Copper work within theEast Anglia regions -Norfolk, Norwich and Kings Lynn You'll be working in a part of Morrison Telecom Services...

  • Field Performance Coach

    3 weeks ago

    norwich, United Kingdom M Group Services Limited TA Morrison Telecom Services Full time

    Are you a skilled Telecoms Engineer and looking for progression, this position could be for you! We have an exciting opportunity for a Performance Coach, and we would love to hear from you if you have experience with FTTP or Copper work within theEast Anglia regions -Norfolk, Norwich and Kings Lynn You'll be working in a part of Morrison Telecom Services...

  • Expert Copper and FTTP Network Professional

    2 weeks ago

    Norwich, Norfolk, United Kingdom M Group Services Limited TA Morrison Telecom Services Full time

    We are seeking a highly skilled Performance Coach to join our team at M Group Services Limited T/A Morrison Telecom Services Ltd in East Anglia.The ideal candidate will have a strong background in telecoms engineering, with experience in FTTP and Copper network design and implementation.You will be responsible for leading cross-functional teams to achieve...

  • Network Development Coach

    2 weeks ago

    Norwich, United Kingdom M Group Services Limited TA Morrison Telecom Services Full time

    **About the Role**We are seeking a highly skilled Network Development Coach to join our team at Morrison Telecom Services Ltd. This is an exciting opportunity for a motivated individual who wants to make a difference in the telecom industry.About UsM Group Services Limited T/A Morrison Telecom Services is a leading provider of network installation services...

  • Field Performance Coach

    1 week ago

    Norwich, United Kingdom M Group Services Limited TA Morrison Telecom Services Full time

    Are you a skilled Telecoms Engineer and looking for progression, this position could be for you!To be considered for an interview, please make sure your application is full in line with the job specs as found below.We have an exciting opportunity for a Performance Coach, and we would love to hear from you if you have experience with FTTP or Copper work...

  • Performance Improvement Coach Opportunity

    2 weeks ago

    Norwich, Norfolk, United Kingdom M Group Services Limited TA Morrison Telecom Services Full time

    About the RoleMorrison Telecom Services Ltd invites applications for a Performance Coach to join our team in East Anglia.As a skilled Telecoms Engineer with experience in FTTP or Copper work, you will have the opportunity to develop your skills further and contribute to the growth of our company.The successful candidate will work closely with our team to...

  • Field Performance Coach

    7 days ago

    Norwich, Norfolk, United Kingdom M Group Services Limited TA Morrison Telecom Services Full time

    We are seeking a skilled Telecoms Engineer to join our team as a Performance Coach. This exciting opportunity is perfect for those looking to progress their careers and take on new challenges.About the RoleAs a Performance Coach, you will be responsible for coordinating the performance and development of all external staff while ensuring a First-Class...

  • Telecoms Engineer Career Progression

    2 weeks ago

    Norwich, Norfolk, United Kingdom M Group Services Limited TA Morrison Telecom Services Full time

    Job DescriptionWe have an exciting opportunity for a Performance Coach at Morrison Telecom Services Ltd, where you can progress your Telecoms Engineer career.This role is perfect for skilled engineers looking to advance their skills and knowledge in FTTP or Copper work within the East Anglia region, covering Norfolk, Norwich, and Kings Lynn.You will be part...