Programme Manager

The Programme Management Office is responsible for overseeing the successful delivery of the Trust's Cost Improvement Programme (CIP). Enabled by the PMO, the trust has made significant progress in the current financial year and we are on track to achieve a significant reduction in the Trust's deficit. The Trust's long-term Financial Sustainability Plan sets the direction for future years with opportunities that include improvements to the patient pathway through better accessibility to elective services, optimal testing to support diagnosis, and improved patient flow supporting accessibility for inpatient beds and aiding discharge to the most appropriate destination to enable the best outcome for patients. Our work requires close partnership working with the integrated care system and our subsidiary partnerships. We will work to ensure we are delivering value for money to the taxpayer without compromising on patient care and this will include looking at how we work most effectively and harnessing digital solutions, as well as standardising consumables. Our multi-year capital programme runs in tandem with the Financial Sustainability Plan and is set to deliver improvements in our infrastructure in a more cost-effective way. As one of the top priorities of the Executive Team, the PMO team is building its capacity and capability to seize these opportunities and therefore a fantastic time to join the team and be part of this exciting next phase.
Main duties of the job The PMO leads the delivery of these objectives by:
Working in Partnership: Developing high performing, interdisciplinary partnerships at all levels so that momentum is maintained, issues are addressed proactively and that there remains a steady stream of improvement opportunities. Strong Executive Engagement: As trusted advisers to the Trust leadership, the PMO ensures that risk and issues can be quickly escalated and resolved. Clear Standards and Governance: Putting in place best practice Project and Programme Management standards and robust governance that provides assurance over the impact of interventions against objectives and on quality and patient outcomes. Sound Financial Methodology: Working closely with Finance Leads, PMO leads and the nominated SROs for each project to ensure there is a defined and agreed methodology underpinning the monthly quantification of delivered savings. Improvement Culture: Supporting the Trust to think innovatively, spot opportunities and build wider capability to ensure efficiency and improvement remain a Trust wide focus. Working for our organisation We are one of the largest hospital trusts in England, with three acute hospitals and community sites serving a local population of around 700,000. We also provide specialist services for Kent and Medway.
We care about our patients and our people. We are focused on providing outstanding, safe patient care, and a positive working culture that benefits staff and patients alike. With our emphasis on staff training and development, a staff support scheme that's second to none, and a healthy package of benefits, it's easy to put down roots in East Kent Hospitals.
Detailed job description and main responsibilities Reporting to a Senior Programme Manager, the postholder will be responsible for:
Leadership and Stakeholder Management Providing clear programme management support to the specific allocated programme(s), be a positive role model and actively promote the Trust's vision, strategic aims and values. Developing close working relationships with the programme executive sponsor, the key members of the delivery team, project leads (for the various individual components that will make up the programme) and their teams, clinical teams and corporate departments to ensure successful delivery. Through the agreed governance structure hold the programme participants to account to ensure delivery as agreed in the programme initiation document; planning a benefits realisation review process on what can be a strategic shift in service provision across East Kent Hospitals over the course of the financial sustainability programme. Given the cross organisational nature of the programme the postholder may be required to constructively engage with all levels of staff across all Care Group and corporate boundaries to facilitate successful delivery of the programme. Supporting the drive towards a culture of continuous improvement across the Trust, with services being developed across a number of financial years. Working with the programme sponsor and programme lead to ensure that the programme has been properly scoped and quantified and the objectives fully agreed before being more widely shared and initiating work to deliver the agreed objectives. Use expertise in the management of programmes of multiple potentially linked projects to allow clinicians and managers to realise their strategic visions for new more efficient services across East Kent Hospitals. To facilitate the smooth running and delivery of the programme consistent with the timetable and key milestones outlined in the business case and project initiation document (PID). Provide relevant data analysis and benchmarking to assist with setting appropriate targets and key performance indicators (KPIs) to give assurance re programme delivery. Lead on the application of benefits realisation audit systems to measure actual improvements against predicted savings for allocated programmes. To provide constructive challenge to the programme sponsor and the related teams through effective performance management using KPIs, project milestones and performance data. Responsible for the provision of all programme management documentation including; regular reports, presentations and minutes as appropriate, Programme Plan and Risk Registers. Managing complex dependencies that change working practices from clinicians, operational staff and managers helping to realise more efficient services across East Kent. Governance and Reporting Working alongside Finance leadership to secure Trust wide agreement to the quantification of financial benefits and the process of monitoring and report on delivery against these. Ensuring the Quality Impact Assessment process is robust and effective. Each cost improvement project requires a Quality Impact Assessment that has been reviewed and approved by the Chief Nursing and Midwifery Officer and Chief Medical Officer. Develop and maintain the Programme Management Office control assurance documents. Create reports on the progress of the financial improvement pipeline and delivery to be reported at different forums including: Finance Improvement Board, Finance and Performance Committee and Internal Audit and Governance Committee. Project Delivery and Cost Improvement Standards Liaise with Finance Managers to ensure project finances and savings logic reconcile with financial values captured in the development pipeline. Ensure adherence to PMO processes, providing guidance to executive leads, programme / project managers and operational leads around compliance including Project Documentation, Quality Impact Assessments, workstream status reporting and risk/issue management. Assist and advise individuals and teams as to the best use of project management disciplines and approaches within a fast-paced delivery environment. Person specification Other Requirements Ability to travel between trust sites in a timely manner Qualifications and Training Evidence of knowledge and experience of the key technical competencies of the role including; cost improvement methodologies, project and programme management, and financial management Track record of successful application of technical experience to deliver positive outcomes. Formal PPM qualification(s) from industry recognised bodies. Skills and Experience Experience of implementing and evaluating organisation wide transformational projects. Understanding of what comprises a robust plan, be able to critically assess a plan and communicate constructive feedback. Able to analyse complex data, reports and interpret statistical (including financial) data and draw conclusions. Highly skilled in formulating solutions to problems and managing those solutions through to completion. Highly skilled in stakeholder engagement and co-design approaches for service development. A history of strong stakeholder management skills from floor to board and strong people skills (building trust). Experience of working in a Programme Management Office. Involvement in similar cost improvement or efficiency programmes. Personal and Professional Attributes Enthusiastic with the ability to motivate interdisciplinary teams to succeed and have impact Highly developed communications and presentation skills. Able to present ideas and proposals effectively, including the ability to communicate effectively in writing, and verbally, with individuals on a one-to-one basis, with groups and in large audience presentations Excellent interpersonal, persuasion and influencing skills, in particular the ability to listen and respond to the needs of a wide range of stakeholders and the initiative to deal with challenges. Support and role model the Trust's values and behaviours. Able to prioritise and manage own workload with minimal supervision Experience of managing staff and leading staff development #J-18808-Ljbffr