Senior Programme Manager
6 days ago
Job summary The Programme Management Office is primarily responsible for overseeing the successful delivery of the Trust's Cost Improvement Programme (CIP).
Enabled by the PMO, the trust has made significant progress in the current financial year and on track to achieve ~£49m reduction in the Trust's deficit.
The Trust's long-term Financial Sustainability Plan sets the direction for future years with opportunities around further transformation, digital enablement and continued service improvement.
With the support of the Executive Team, the PMO team is building its capacity and capability to seize these opportunities and therefore a fantastic time to join and help shape our future ways of working.
Main duties of the job The PMO leads the delivery of these objectives by: Working in Partnership: Developing high performing, interdisciplinary partnerships with all levels of each Care Group that ensure momentum is maintained, issues addressed proactively and that there remains a steady stream of pipeline opportunities.
Strong Executive Engagement: As trusted advisers to the Trust leadership, through Fortnightly Executive sponsor meetings, weekly cabinet meetings chaired by the Chief Executive the PMO ensures that risk and issues can be quickly escalated and resolved.
Clear Standards and Governance: Putting in place best practice Project and Programme Management standards and robust governance that provides assurance over the impact of interventions against objectives and impacts on quality.
Sound Financial Methodology: Working closely with Finance Leads, PMO leads and the nominated SROs for each scheme to ensure there is a defined and agreed methodology underpinning the monthly quantification of delivered savings.
Timely Reporting: Lead on the completion of regular and high-quality reporting that is distributed to the wider organisation to ensure efficiency and productivity remain a Trust wide focus.
About us We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people.
Our vision is 'great healthcare from great people'.
Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'.
We have a new way of working at East Kent Hospitals, called 'We care'.
It's about empowering frontline staff to lead improvements day-to-day.
We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.
Job description Job responsibilities As Senior Programme Manager you will be involved in all of the areas above, you will bring significant expertise in large scale programme management to ensure successful outcomes are achieved.
To be successful you will need to develop and sustain effective working relationships with a range of stakeholders including senior management, operational managers and clinicians to ensure all implementation is aligned.
The work of the team is fast paced, dynamic with a high level of senior interest.
Therefore, we are looking for someone who is organised and can stay abreast of a wide range of topics, communicate complex issues (quantitative and qualitative) clearly and with impact and build trusting relationships at all levels.
Reporting directly to the Head of the PMO, the postholder will be responsible for: Programme Planning Supporting multiple cost improvement schemes thought expert programme management capability.
These schemes will by their nature be complex and have a number of material sub projects / components with a significant savings return.
Develop improvement opportunities, write articulate planning documents, use your previous experience to influence teams to work in new ways and be able to effectively communicate with staff at all levels in the organisation.
Support the development of the PMO Delivery Assurance approach, process and timeframes and ensure these are adhered to within accepted tolerances.
Utilise knowledge of system, data, operational performance to contribute ideas, challenge existing ideas and support development of innovative solutions to challenges faced.
Demonstrate a methodical and structured approach along with extensive change management, quality improvement and programme management skills and the ability to manage all aspects of the full project lifecycle.
To manage complex dependencies that change working practices from clinicians, operational staff and managers.
Use expertise in the management programme dependencies to allow clinicians and managers to realise their strategic visions for new more efficient services across East Kent.
Leadership and Stakeholder Management Thinking and planning strategically at an organisational level in the development of programmes.
Confidently and effectively present the aims of your programmes to engage both staff members and external partners.
Ensuring there is clear communications during the life cycle of the project, both internally and externally.
The postholder will be required to discuss project delays with key stakeholders and recommend recovery solutions.
Developing close working relationships with the programme executive sponsor, project leads (for the various individual components that will make up the programme) and their teams, clinical teams and corporate departments to ensure successful delivery.
Working with key members of the wider individual Programme and Project Teams to ensure programme details and outcomes are fully communicated internally and externally.
Share lessons learned and best practices across programmes, building relationships with stakeholders and brokering relationships at all levels.
Fulfil line management responsibilities in line with Trust policies and procedures Governance and Reporting Working alongside the relevant Finance manager(s) to quantify the programme financial benefits potential and monitor and report on delivery against the signed-off Project Initiation Document.
Ensuring the Quality Impact Assessment process is followed.
Each cost improvement project requires a Quality Impact Assessment that has been reviewed and approved by the Chief Nursing and Midwifery Officer and Chief Medical Officer.
Develop and maintain the Programme Management Office control assurance documents.
Create reports on the progress of the financial improvement pipeline and delivery to be reported at different forums including: Finance Improvement Board, Finance and Performance Committee and Internal Audit and Governance Committee.
To work closely with agreed finance colleagues to ensure year to date delivery of financial improvement schemes are captured in PMO reporting.
Project Delivery and Cost Improvement Standards Liaise with Finance Managers to ensure project finances and savings logic reconcile with financial values captured in the development pipeline.
Ensure adherence to PMO processes, providing guidance to executive leads, programme / project managers and operational leads around compliance including Project Documentation, Quality Impact Assessments, workstream status reporting and risk/issue management.
Assist and advise individuals and teams as to the best use of project management disciplines and approaches within a fast-paced delivery environment.
Deliver cost improvement delivery assurance training sessions to managers, clinicians and other stakeholders Person Specification Qualifications and Training Essential Evidence of knowledge and experience of cost improvement methodologies Evidence of knowledge and experience of project and programme management Evidence of knowledge and experience of financial management Desirable Formal PPM qualifications from industry recognised bodies Skills and Experience Essential Experience of leading and/or implementing and evaluating organisation wide transformational projects Understanding of what comprises a robust plan, be able to critically assess a plan and communicate constructive feedback.
Able to analyse complex data, reports and interpret statistical (including financial) data and draw conclusions.
Highly skilled in formulating solutions to problems and managing those solutions through to completion.
Highly skilled in stakeholder engagement and co-design approaches for service development.
A history of strong stakeholder management skills from floor to board and strong people skills (building trust).
Desirable Experience of working in a Programme Management Office.
Involvement in similar cost improvement or efficiency programmes Personal and Professional Attributes Essential A leader able to motivate teams to succeed.
Highly developed communications and presentation skills.
Able to present ideas and proposals effectively, including the ability to communicate effectively in writing, and verbally, with individuals on a one-to-one basis, with groups and in large audience presentations.
Excellent interpersonal, persuasion and influencing skills, in particular the ability to listen and respond to the needs of a wide range of stakeholders and the initiative to deal with challenges.
Support and role model the Trust's values and behaviours.
Able to prioritise and manage own workload with minimal supervision Able to prioritise and manage own workload with minimal supervision Other requirements Essential Ability to travel between trust sites in a timely manner.
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