Charity Operations Manager

3 weeks ago


Stevenage, United Kingdom Feed Up Warm Up Full time

Purpose: Support the mission of the Feed Up Warm Up (FUWU) ensuring services and systems are efficient and effective.  Establish procedures that will enable the charity to achieve the objectives set out in the charity strategy.
 Ensure FUWU services provide practical support to guests with a range of needs  in an approachable, caring and person-centred way.
Build relationships with key partners (community groups, public sector organisations) to ensure FUWU is part of a larger network of support for those experiencing homelessness.
Support the Implementation of a Strength Based Approach throughout all areas of the Charity to provide lasting change and sustainable independence to mitigate the risks of returning to homelessness.
Manage FUWU volunteers and employees to ensure the drop-ins are well run and adhere to best practice with day-day-day activities.
Main Responsibilities: - Manage FUWU services to ensure that drop-in sessions operate smoothly while providing both personal and practical support to guests.
- Oversee FUWU's back-office functions, ensuring efficient operations in financial controls, marketing, and event planning.
This includes managing a shared drive for FUWU documents and policies.
- Support and manage the Homeless Support and Fundraising Manager ensuring plans and regular reviews are in place.
- To keep abreast of current housing legislation, welfare benefit legislations and other matters relevant to successful support of our clients.
-  Manage volunteer and employee training programmes, flagging when training is required or out of date.
- Ensure a person-centred approach in all services, focusing on delivering positive outcomes for clients and fostering their involvement in the process.
- Build and nurture partnerships with relevant voluntary, police and community organisations, such as job centres, drug and alcohol agencies, and other support services, to integrate FUWU's care into a broader network of assistance for those experiencing homelessness.
- Implement a system for assessment of needs with a goal to have put in place and review support plans for each individual with a strength-based approach.
Implement and maintain accurate and up-to-date client records.
- Oversee basic financial management, ensuring proper filing of invoices and careful oversight of expenditures.
- Report to trustees on progress, flagging concerns and considerations.
- Ensure any safeguarding concerns are dealt with appropriately and reported in accordance with the charities safeguarding policy.
- Perform additional tasks that align with the role's scope, spirit, and purpose, contributing to the overall mission of FUWU.
  PERSON SPECIFICATION Experience in the homelessness sector and/or working with vulnerable individuals.
Sound knowledge and understanding of the issues affecting adult at risk or or who are experiencing homelessness.
 \ An understanding of the range of approaches appropriate to working with challenging behaviour including current drug /or alcohol use, antisocial behaviour, offending,  substance misuse and those affected by trauma.
Experience of working in a trauma informed environment Experience with volunteer and employee management Good knowledge of safeguarding procedures and best practice.
Full UK driving licence.
Self-motivated, taking initiative to improve and manage processes.
Confident project manager with good budgetary and organisational skills, with the ability to prioritise the workload to meet deadlines.
IT literate in Microsoft Word/Excel/PPT.
Good communication skills – verbal/written.
Good numeracy and financial skills.
Ability to coordinate and organise volunteers, employees and trustees.
Discretion, reliability and trustworthiness.



  • Stevenage, United Kingdom Feed up Warm Up Full time

    Purpose: Support the mission of the Feed Up Warm Up (FUWU) ensuring services and systems are efficient and effective.  Establish procedures that will enable the charity to achieve the objectives set out in the charity strategy.  Ensure FUWU services provide practical support to guests with a range of needs  in an approachable, caring and person-centred...


  • Stevenage, Hertfordshire, United Kingdom CKB Recruitment Ltd Full time

    About UsCBK Recruitment Ltd is a leading recruitment agency specializing in finance and insurance roles. We are excited to announce that we are looking for a highly skilled Risk Management Advisor to join our team in Stevenage.This is an excellent opportunity for someone with 2-3 years of commercial insurance experience to develop their career and work with...


  • Stevenage, Hertfordshire, United Kingdom Charity Link Full time

    Do you thrive in a fast-paced environment? Are you comfortable approaching strangers and engaging with them in a professional manner? If so, we would like to hear from you!About Our CompanyCharity Link is a well-established organization with a reputation for delivering high-quality fundraising services. Our team is passionate about making a positive impact...


  • Stevenage, Hertfordshire, United Kingdom CKB Recruitment Ltd Full time

    Job DescriptionA prestigious insurance brokerage firm is looking for a skilled Commercial Account Handler to join their Charity Insurance team in Stevenage. The ideal candidate will have excellent communication and interpersonal skills, as well as a strong understanding of commercial insurance products and services.Estimated Salary: £40,000 - £60,000 per...


  • Stevenage, Hertfordshire, United Kingdom Stonegate Group Full time

    Job SummaryWe are seeking a seasoned Food Service Operations Manager to spearhead our kitchen operations.About UsDrapers Arms is a welcoming pub offering an exceptional dining experience, boasting delicious food, excellent drinks, and unforgettable moments for our guests. We cater to various occasions, including lunch, dinner visits, birthdays, and special...


  • Stevenage, Hertfordshire, United Kingdom Feed up Warm Up Full time

    About This OpportunityWe are seeking a skilled and experienced Charity Operations Manager to join our team at Feed Up Warm Up. In this role, you will be responsible for ensuring the effective management of our services and systems, and providing practical support to guests with a range of needs.The successful candidate will have experience in the...


  • Stevenage, Hertfordshire, United Kingdom Stonegate Group Full time

    About UsAt the heart of what we do at Draper Arms, a friendly venue within Stonegate Group, is providing a warm and welcoming environment for our guests to enjoy live sport, a proper pint, or delicious pub food. We're passionate about straightforward, no-nonsense food and drink, and we're after like-minded individuals who share our enthusiasm.A Little About...


  • Stevenage, Hertfordshire, United Kingdom HE Space Operations GmbH Full time

    Job Title: Payload Management SpecialistHE Space Operations GmbH is seeking an experienced PayLoad Management Specialist to join our team and lead projects from proposal to delivery. With 40 years of experience supporting customers with qualified experts, we require an individual who can oversee end-to-end project management for digital payload delivery.Key...


  • Stevenage, Hertfordshire, United Kingdom HE Space Operations GmbH Full time

    Senior Digital Payload ManagerWe are seeking an experienced Senior Digital Payload Manager to join our team at HE Space Operations GmbH. This is a challenging role that requires strong leadership skills, technical expertise, and excellent communication abilities.About the RoleThis position involves overseeing end-to-end project management for digital payload...

  • Head of Retail

    6 months ago


    Stevenage, United Kingdom Essex & Herts Air Ambulance Full time

    **Job Title**: Head of Retail **Reporting to**: Associate Retail Commercial Director **Job Purpose** The purpose of this role is to maximise the income and profit sustainability of a multi-site and multi format retail business through the effective management of people, resources and budgets. The role will contribute to the development on the strategic...

  • Operations Manager

    2 weeks ago


    Stevenage, Hertfordshire, United Kingdom NHS Full time

    Job SummaryThis role offers an exciting opportunity to lead a team of operational staff and resources within a designated geographical area, driving the delivery of high-quality patient care and achieving contractual Key Performance Indicators.About the RoleWe are seeking an experienced Operations Manager to oversee the effective operation of local PTS...

  • Operations Manager

    4 weeks ago


    Stevenage, Hertfordshire, United Kingdom Carbon60 Full time

    Job OverviewWe are seeking a highly skilled Operations Manager to lead our facilities team in Hertfordshire.The successful candidate will be responsible for overseeing daily operations, managing the team, and ensuring timely delivery of services.

  • Operations Manager

    2 weeks ago


    Stevenage, Hertfordshire, United Kingdom Greene King Full time

    Job OverviewWe are looking for an Operations Manager to join our team. As an Operations Manager, you will be responsible for leading by example and ensuring our customers and teams have a great time. You will have the freedom to succeed and build a business to be proud of, while developing your team and creating a warm welcome for your customers.

  • Operations Manager

    2 weeks ago


    Stevenage, Hertfordshire, United Kingdom Quest Employment Careers Full time

    Job SummaryQuest Employment Careers is seeking an experienced Operations Manager to lead our production line team in Stevenage, UK. The successful candidate will have a proven track record in managing production operations and will be responsible for driving efficiency and productivity.Responsibilities:Oversee the day-to-day operations of the production...


  • Stevenage, Hertfordshire, United Kingdom Holiday Inn Stevenage Full time

    At Aimbridge Hospitality EMEA, we pride ourselves on delivering exceptional service to our guests. As a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts worldwide, we work with big brands like Hilton, Accor, Marriott, and IHG, as well as small independent hotels and everything in between.SalaryWe offer a...


  • Stevenage, Hertfordshire, United Kingdom Industry Placements Full time

    Operations Management Training ProgramThis training program provides a comprehensive introduction to operations management principles and practices. As a trainee, you will work closely with the Business Operations Team to identify areas for improvement and implement effective solutions.Your key responsibilities will include supporting daily activities to...


  • Stevenage, Hertfordshire, United Kingdom VH Talent Limited Full time

    VH Talent Limited is looking for a highly skilled Stockroom Operations Manager to join their team. The successful candidate will be responsible for leading all Stock and Stores activities within the company, reporting into the Planning Lead.This role requires a strong background in stockroom operations, with experience in managing physical stock checks and...


  • Stevenage, Hertfordshire, United Kingdom Autolus Limited Full time

    We are seeking a skilled Training Operations Manager to join our team at Autolus Limited. The estimated salary for this role is £55,000 - £70,000 per annum.About the RoleThis role involves overseeing the development and delivery of comprehensive training programs for production staff on GMP activities and requirements. Key responsibilities include managing...


  • Stevenage, Hertfordshire, United Kingdom CK Group Full time £11

    Job Title: Laboratory Operations ManagerCK Group is recruiting for a Laboratory Manager to lead the management of lab environments on an industry leading client site in Stevenage. The successful candidate will be primarily based on this site on an initial 9-month contract basis.The ideal candidate will have experience in managing lab operations, ensuring...


  • Stevenage, Hertfordshire, United Kingdom Quantum Care Full time

    About this role:Quantum Care is seeking an experienced Culinary Operations Manager to lead our culinary team in providing high-quality, safe, and nutritious meals for our residents. As a key member of our senior management team, you will be responsible for overseeing all aspects of food preparation, presentation, and service.Responsibilities:Menu Planning...