Operations Manager
3 days ago
This role offers an exciting opportunity to lead a team of operational staff and resources within a designated geographical area, driving the delivery of high-quality patient care and achieving contractual Key Performance Indicators.
About the RoleWe are seeking an experienced Operations Manager to oversee the effective operation of local PTS contracts, providing guidance and direction daily to all staff. You will be accountable for all day-to-day operational aspects within the geographical area, ensuring efficient use of resources.
As part of this role, you will be responsible for monitoring service delivery, communicating performance issues, and initiating remedial action as required. You will also provide and maintain forward planning rosters for relief staff, utilising bank staff, and allocating overtime within budget and in line with Trust policies and procedures.
Main Responsibilities- Maintain the effective operation of local PTS contracts within the designated area.
- Provide guidance and direction daily to all staff, including operational and non-operational staff.
- Accountable for all day-to-day operational aspects within the geographical area.
- Responsible for monitoring service delivery and communicating performance issues.
The successful candidate will have experience of managing a team of more than 10 staff, working within a multidisciplinary team, and possessing IT literacy. Knowledge of Quality Management Systems and auditing processes is also essential.
Requirements- English and Maths GCSE grade C or equivalent.
- Full UK Driving Licence (up to 3 points may be considered, dependent on point code).
- Ambulance Care Assistant Qualification.
Estimated salary: £55,000 - £65,000 per annum. A comprehensive benefits package is offered, including pension scheme, annual leave, and training opportunities.
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