Major Account Manager

Job Description Exciting Opportunity: Major Accounts Manager at Wernick Hire Are you ready to take your career to new heights with an industry leader in modular and portable buildings?
Wernick Hire, Britain's largest independent provider of temporary and permanent modular accommodation, is looking for a passionate and driven Major Accounts Manager to make an impact on our rapidly growing team.
With our extensive network of hire depots across the UK, we deliver innovative, high-quality solutions to clients in public and private sectors—from site offices to healthcare facilities.
Join us and become a vital part of our mission to provide an exceptional customer experience through seamless, end-to-end service
About the Role: As a Major Accounts Manager, you will be the primary point of contact for key clients, driving our mission of providing comprehensive, end-to-end building hire solutions that make the process simple and efficient.
Our company, with roots dating back to 1934, has a rich history of growth and innovation, evolving from a small business into Britain's largest independent manufacturer and hirer of modular accommodation.
This role can be based at any of our South East Depots: Farnham/Portsmouth/Wickford/Dartford About The Role Key Responsibilities: Manage customer tenders with input from the Head of Major Accounts and Directors.
Attend client meetings with senior team members to discuss and progress accounts.
Create and deliver presentations for clients to effectively communicate our offerings.
Attend review meetings and promptly address any action points to ensure client satisfaction.
Handle customer enquiries and complaints efficiently, providing solutions to maintain positive relationships.
Conduct training sessions for staff on client-specific needs, ensuring team alignment.
Share client updates with relevant staff through conference calls to ensure smooth communication.
Introduce and promote new products when required, aligning with client needs and business growth.
Perform site surveys as needed to assess client requirements and ensure accurate service delivery.
Keep detailed and accurate customer records to ensure a comprehensive account history and smooth operations.
Schedule appointments two weeks in advance to manage time and client interactions effectively.
Spend at least 60% of your week in the field, meeting clients and building relationships.
Plan at least four client meetings each day to ensure consistent engagement and service.
Join depot managers on client visits as needed, providing support and fostering strong relationships.
Organise and attend client events, including those outside regular working hours, to build and strengthen client ties.
Open new accounts and assist clients with credit limits and account queries to support business growth.
Key Attributes: Customer-Focused : Dedicated to understanding client needs and providing tailored solutions to ensure satisfaction.
Organised and Proactive : Plans and manages a busy schedule efficiently, with a focus on timely client follow-ups and actioning meeting points.
Excellent Communicator : Skilled in delivering clear, impactful presentations, conducting training, and sharing essential updates with team members.
Relationship Builder : Develops and maintains strong relationships with clients, regularly meeting and engaging with them in person.
Attention to Detail : Maintains accurate client records and ensures thorough documentation for all accounts and meetings.
Strategic Sales Acumen : Proactively identifies growth opportunities, promotes new products, and expands the customer base.
Problem Solver : Quickly and effectively addresses customer inquiries, complaints, and account issues.
Adaptable : Flexible in attending client events, including those outside standard hours, and accompanies colleagues on client visits as needed.
Team Player : Works closely with senior team members, providing seamless support on large accounts and client projects.
Results-Oriented : Committed to achieving targets, opening new accounts, and ensuring client adherence to credit limits.
Previous sales experience in modular buildings or portable accommodation is essential for this role.
What you will get in return: Competitive salary and bonus scheme Company car and fuel cards Generous holiday allowance (rising with service) Option to buy extra holidays Option to sell or carry over up to 5 days holiday Christmas Shutdown Early finish Friday Cycle to work scheme    Group pension Annual Salary review – takes place each January Life Assurance 2 x annual salary Personal Accident Insurance Free onsite parking Employee assistance programme Training and progression opportunities Family run and well established, secure company (trading 90 years) Open door policy Employee Referral scheme Benefits scheme (discounted retailers scheme) Corporate Eyecare Scheme through Specsavers Message the MD/CEO/ideas and contributions scheme We are an equal opportunities employer and welcome applications from all sections of the community.
We thank you in advance for your interest in this role and our company. If you require any reasonable adjustments for your interview, please advise our recruitment team as soon as possible.
The company is unable to sponsor employment of international workers in this role.
You will be required to provide evidence of your right to work in the UK.
IMPORTANT NOTICE TO RECRUITMENT AGENCIES: Any unsolicited CV's will be sent at the recruitment agency's own risk and will be interpreted as 'gifts' and we have no liability to you for any fee or otherwise.
We reserve the right to engage with candidates directly having not, in any way, entered into your terms and conditions for this vacancy.
By submitting an unsolicited CV to us, or to any member of our staff, you accept these terms as the default position.
If we require your assistance with any vacancy we will contact you.
Skills Needed About The Company Why Build Your Career with Wernick Group?
Rich Heritage, Progressive Future: As a family-owned and operated business since our inception, we blend traditional values with a forward-looking approach.
This unique combination ensures a work environment that respects legacy while embracing the future.
Diverse Opportunities : Our expansive operations, with 40 centres across 36 UK locations, offer a vast array of roles and career paths in the public and private sectors.
From modular building solutions to off-grid power, your professional journey can be as dynamic and varied as our services.
Commitment to Excellence: At Wernick, excellence isn't just a goal; it's our way of life.
We pride ourselves on providing outstanding product quality and service, creating an environment where your work directly contributes to customer satisfaction and business success.
Continuous Investment in People: We believe in nurturing talent from within.
Through ongoing training and development opportunities, we invest in your future, ensuring that your career at Wernick is not just a job, but a journey of growth and learning.
Simplicity and Efficiency: Our business model is streamlined to reduce bureaucracy, enabling you to work in an environment that values decisiveness and efficiency.
This approach allows you to focus on what you do best, without unnecessary complications.
Environmental and Social Responsibility : We're committed to reducing our carbon footprint and ensuring a safe, positive working environment.
Working with us means being part of a team that cares for the planet and its people.
Company Culture Clear path to progression: We believe everyone should have a clear path on how they can progress.
That's why we have developed the Wernick Way Forward, a personal development plan catered to each employee.
With the Wernick Way Forward, we provide a roadmap that outlines clear and achievable steps for employees to follow in order to reach their career goals.
Trainee programmes: Start your career with one of our trainee programmes.
These are designed to help you develop and grow in our business and offer an advance career progression.
The Trainee Yard Operative Programme offers individuals the opportunity to develop their skills and work as a Yard Operative at one of our Hire depots.
Engage in hands-on experience as you become a member of our team.
The Graduate Training Programme opens doors to explore every aspect of the company.
Gain valuable insights, mentorship and the tools needed to excel as a leader within our company.
Training and development: Feel confident in your role and enjoy what you do.
We recognise the need to invest in training and development.
By offering a range of training days/courses for our team we want to create an environment where you can move towards your career goals.
We make sure that everyone who works with us has the resources they need to learn and develop their roles.
We value mentoring and offer clear routes for career progression.
Desired Criteria Required Criteria Sales experience in modular building or portable accommodation Closing Date Tuesday 31st December, 2024