Assistant Contact Centre Manager

The Opportunity Superb opportunity to work for a growing, NW-based, PE-owned organisation with a 120-140 strong team that is set for phenomenal growth!You will need to be a dynamic, adaptable leader with a hunger for change and transformation - with huge growth plans comes business change and this role with be heavily involved with making this happen!The...

Operations (Public Sector) Management Responsibility for: Team Leaders Travel Required : Yes - Infrequent Contract Type: TBC The Assistant Operations Centre Manager (AOCM) is responsible for delivering high levels of performance and employee engagement in their business area across a multifunctional back office and Contact Centre team, which will...

Assistant Contact Centre Manager Job DescriptionAs a key member of our operations team, the Assistant Contact Centre Manager will play a critical role in achieving business objectives and improving customer satisfaction. They will lead a team of supervisors, providing guidance, support, and resources to ensure optimal performance and efficiency. Key...

Job Title: Assistant Operations Center Manager Department: Operations (Public Sector) Management Responsibility for: Team Leaders Travel Required : Yes - Infrequent Reports to : Operations Centre Manager Location: Site-Based Manchester Contract Type: TBC Job Summary / Overview   The Assistant Operations Centre Manager (AOCM) is responsible for delivering...

Job Title:Assistant Operations Center Manager Department:Operations (Public Sector) Management Responsibility for:Team Leaders Travel Required: Yes - Infrequent Reports to: Operations Centre Manager Location:Site-Based Manchester Contract Type:TBC Job Summary / OverviewThe Assistant Operations Centre Manager (AOCM) is responsible for delivering high levels...

Job Title: Assistant Operations Center ManagerDepartment: Operations (Public Sector)Management Responsibility for: Team LeadersTravel Required: Yes - InfrequentReports to: Operations Centre ManagerLocation:

The OpportunitySuperb opportunity to work for a growing, NW-based, PE-owned organisation with a 120-140 strong team that is set for phenomenal growth!You will need to be a dynamic, adaptable leader with a hunger for change and transformation - with huge growth plans comes business change and this role with be heavily involved with making this happen! The...

The OpportunitySuperb opportunity to work for a growing, NW-based, PE-owned organisation with a 120-140 strong team that is set for phenomenal growth!You will need to be a dynamic, adaptable leader with a hunger for change and transformation - with huge growth plans comes business change and this role with be heavily involved with making this happen! The...

** Job Title: Quality Controller (Contact Centre)** **Salary Range**: £27,500 - £30,000 per annum (pro-rata for contract) **Contract Duration**: 4-6 weeks **Key Responsibilities**: - Listen to recorded or live customer calls to assess agent performance and adherence to quality standards. - Evaluate calls based on predetermined criteria such as accuracy,...

Job Title: Assistant Operations Center Manager Department: Operations (Public Sector) Management Responsibility for: Team Leaders Travel Required : Yes - Infrequent Reports to : Operations Centre Manager Location: Site-Based Manchester Contract Type: TBC Job Summary / Overview   The Assistant Operations Centre Manager (AOCM) is responsible for...

Contact Centre Advisor Salary: £26,745 pa Location: Manchester - Agile Full time, Permanent 35 hours per week Closing Date: 4th Dec 2024 Interview Date: TBC We have a number of exciting positions available for Contact Centre Specialists within our Customer Resolution Centre We're looking for those who can deliver a brilliant customer...

Job Title: Assistant Operations Center ManagerDepartment: Operations (Public Sector)Management Responsibility for: Team LeadersTravel Required: Yes - InfrequentReports to: Operations Centre ManagerLocation: Site-Based ManchesterContract Type: TBCJob Summary / Overview The Assistant Operations Centre Manager (AOCM) is responsible for delivering high levels of...

The OpportunitySuperb opportunity to work for a growing, NW-based, PE-owned organisation with a 120-140 strong team that is set for phenomenal growth!You will need to be a dynamic, adaptable leader with a hunger for change and transformation - with huge growth plans comes business change and this role with be heavily involved with making this happen! The...

The role of Assistant Contact Centre Manager at Teleperformance offers a unique opportunity for a seasoned professional to join our dynamic team and contribute to our mission of delivering exceptional customer experiences. As a leader in the contact centre industry, we pride ourselves on our commitment to innovation, quality, and customer satisfaction.In...

Job Title:Assistant Operations Centre Manager (Seconded) Department:Operations Management Responsibility for:Team Leaders Travel Required: Yes - InfrequentReports to: Operations Centre Manager Location:Site-Based preferable. WAHA/Hybrid Considered Contract Type:Seconded Grade:TBCJob Summary / OverviewThe Assistant Operations Centre Manager (AOCM) is...

Job Title: Assistant Operations Centre Manager (Seconded) Department: Operations Management Responsibility for: Team Leaders Travel Required : Yes - Infrequent   Reports to : Operations Centre Manager Location: Site-Based preferable.WAHA/Hybrid Considered Contract Type: Seconded Grade: TBC     Job Summary / Overview   The Assistant Operations Centre...

Trainee Development RoleWe are seeking an experienced Contact Centre Trainer to join our team as a Trainee Development Specialist, responsible for delivering accredited pre-employment qualifications in Contact Centre up to Levels 1 and 2 on a remote basis with occasional classroom-based delivery.This is an exciting opportunity for individuals who have...

**Contact Centre Advisor** **Location: Old Trafford** **At Manchester United our aim is to Win the United Way - and the quality of our behind-the scenes team sets us apart from the competition.** **Our people are as committed to the success of the company as the players are to winning trophies. We offer a unique and exciting working environment, excellent...

About the RoleThe estimated salary for this position is £35,000 - £50,000 per annum, depending on location and experience.Job OverviewThis role offers a unique opportunity to lead a team of professionals in a fast-paced contact centre environment. As an Assistant Operations Centre Manager, you will be responsible for delivering high levels of performance...

Job Title: Assistant Operations Center ManagerDepartment: Operations (Public Sector)Management Responsibility for: Team LeadersTravel Required: Yes - InfrequentReports to: Operations Centre ManagerLocation: Site-Based ManchesterContract Type: TBCJob Summary / Overview The Assistant Operations Centre Manager (AOCM) is responsible for delivering high levels...