Head Of Maintenance

This exciting role will involve leading the Maintenance and Facilities team within Medivet and driving continuous quality service and cost improvement.
You will build and maintain relationships with Divisional and Regional Directors, Branch Partners and Practice Managers to prioritise maintenance works in a planned manner, maximising the reactive maintenance budget.
The position will support the Divisional and Regional Directors and Clinical operations team to deliver their regional growth plans.
Role Accountabilities Key member of the Medivet Leadership Team (MLT) who supports Medivet's growth plans. Lead and develop the facilities and maintenance team to drive continuous quality service and cost improvement to maximise value for the business. Build and maintain relationships with Support Office functions, Divisional and Regional Directors, and Branch Partners. P&L accountability for Repairs and Maintenance and drive supplier performance to improve their commerciality and performance. Develop the annual investment programme to support the Pride in Clinics investment programme (PIC). Project manage Pride in Clinic projects identified in the annual programme. Prioritise effectively to influence the annual spend on OPEX and CAPEX activity. Be the "client manager" for Maintenance and Facilities, with a highly professional and totally focused customer care approach. Accountable for the communication of property maintenance activities with the Clinics, Regional and Divisional teams – and with all Support Centre functions. Accountable for communications to the wider company for all maintenance activities. The main contact point between Medivet and the facilities management company. Manage the contract for the facilities management company ensuring SLAs are met and maintained (currently MML). Manage the relationship and performance and cost between the utility consultant and Medivet and support ESG delivery (Currently Inspired). In association with the Procurement team manage the tender process for any work packages outside the areas covered by the facilities management company e.g. waste, etc. Accountable for major incident recovery plans as required to minimise loss of trade. Accountable for monitoring adherence to overall compliance to H&S matters relating to property issues. Accountable for assisting with the management of the estate for landlord obligations, lease renewals, dilapidations, etc. Management and accountability of H&S to ensure adherence and compliance with current Health and safety legislation. Assist in developing an environment strategy including completing annual Eco Vardis assessment. Co-ordinate the SECR and ESOS reports with the energy consultants (currently Inspired). Ensure any clinic closures or consolidation plans are managed with regard to strip out, void property inspections and complete closure of all utilities as appropriate with disposal plans. Manage waste and support ESG delivery. Your Skills & Experience Good project and programme management skills. An excellent knowledge of construction, building services and project processes. Good commercial and financial awareness and acumen. Great working knowledge of H&S preferably in a construction, maintenance and clinical environment. Good understanding of environmental issues and legislation e.g. ESOS, SECR, ESG, etc. Delivery of assigned projects to time, budget and quality standards. Deliverance of business goals in a timely and effective manner. Ability to build strong and lasting relationships with internal and external stakeholders. Interpersonal skills and the ability to motivate and engage both existing teams and prospective business owners. Highly proficient in using MS Word, Excel, and PowerPoint, enabling creation of visually and verbally engaging reports and presentations. Thorough understanding of clinics operations, organisation and processes. Pro-active approach to issue resolution with a 7-day (24/7/365) mindset. Passion for customer service and getting the job done. Have a good understanding of construction/project terminology and processes. Leadership skills, particularly relationship building. Ability to understand the complexities of delivering construction/facilities-based projects in a working retail/healthcare environment. Excellent communication and time-management skills and the ability to interact with multiple stakeholders confidently at all levels. Able to manage multiple simultaneous projects, of variable stages, at any time. About Us Medivet is a leading veterinary care provider, with practices across the UK including a number of 24-hour veterinary centres and referral centres. We also have a growing presence overseas with practices in France, Germany and Spain.
We're proud to support a large, connected and growing community of colleagues who provide exceptional care that's always there. That's more than a strapline for us, we truly believe every interaction we have matters and that we can make a real difference. This is as true for our colleagues as it is for our patients and clients. Being part of Medivet means being part of a forward-thinking and caring environment with the very best equipment and treatment options available, and the very best treatment for you as a valued member of the team.
This is the home of talented people like you who want to stand out in their field and whose compassion for animals goes way beyond their job. Join us and be part of our exciting plans for the future.
Why work here? Medivet is a family of passionate, supportive and thoughtful veterinary professionals.
We work as one team to support each other, grow the business, and make sure every pet receives the very best care. Get In Touch Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.
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